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Bdc Manager Jobs in Kentucky (NOW HIRING)

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Mercedes BDC Agent Fort Mitchell, KY

Fort Mitchell, KY · On-site

$14.50 - $19.50/hr

Manage leads from Mercedes-Benz, dealership websites, third-party providers, social media ... Previous automotive BDC, sales, hospitality, or customer service experience preferred * Luxury ...

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Bdc Manager information

See Kentucky salary details

$16.5K

$60.1K

$100.3K

How much do bdc manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for bdc manager in Kentucky is $60,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $74,300.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Kentucky? The most popular types of Bdc jobs in Kentucky are:
What are popular job titles related to Bdc Manager jobs in Kentucky? For Bdc Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Kentucky look for? The top searched job categories for Bdc Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Bdc Manager jobs? Cities in Kentucky with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Kentucky as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,096 per year, or $28.9 per hour.

Business Development Manager

Honda World

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 21 days ago

Job description

Here at Honda World we are always looking for bright, motivated, and energetic professionals to add to our world-class sales team. Honda World is #1 in New Vehicle Sales in the state of Kentucky for the last 5 years! Our dealership works as a team, and our team strives to be the best for our guests.. If you feel that your skills would be a valuable asset to our guests, then we want to get to know you!
What We Offer
  • Medical, dental, and vision insurance
  • Life insurance
  • Employee purchase and service discounts
  • Upbeat and progressive work environment
  • Tenured leadership team
  • Career advancement opportunities

Honda World is seeking a BDC Manager. This position will be responsible for managing all aspects of the department including handling Internet leads, inbound phone calls, and customer retention, for both sales and service.
Responsibilities
  • Create, maintain and measure the internet and business development processes (for both sales and service)
  • Manage a group of customer service representatives in a call center environment
  • Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
  • Cultivate engaged, intelligent and consistent staff
  • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
  • Contribute to high scores for the manufacturer's customer satisfaction index (CSI)
  • Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
  • Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity

Qualifications
  • Superior communication skills, both oral and written
  • Minimum of two years BDC experience required
  • At least one year of automotive management experience is preferred
  • Strong email and phone presence is necessary
  • Exceptional leadership skills
  • Outstanding organizational skills
  • Ability to stay strong and calm in a stressful environment; must thrive under pressure
  • Ability to pass pre-employment background check and drug test

Apply