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Bdc At Jobs in Kentucky (NOW HIRING)

WYLER

Mercedes BDC Agent Fort Mitchell, KY

Fort Mitchell, KY · On-site

$14.50 - $19.50/hr

Position Summary At Jeff Wyler Mercedes-Benz of Fort Mitchell, excellence is our standard. We are seeking a highly motivated, customer-focused Business Development Center (BDC) Representative who is ...

Ancira Enterprises, Inc.

$108 - $132/hr

Do you have the experience to join us as a Sales Manager at Ancira South Park Nissan? If you are ... Experience in Automotive Sales, Finance,BDC, and/or sales management expected * Automotive ...

Honda World

Automotive Sales Associate

Louisville, KY · On-site

Here at Honda World we are always looking for bright, motivated, and energetic professionals to add ... BDC, Business Development, Coordinator, Account Specialist, Cold Calling, Server, Bartender

Honda World

Automotive Sales Associate

Louisville, KY · On-site

Here at Honda World we are always looking for bright, motivated, and energetic professionals to add ... BDC, Business Development, Coordinator, Account Specialist, Cold Calling, Server, Bartender

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All JobsBdc At JobsBdc At Jobs in Kentucky

Bdc At information

What is the difference between Bdc At vs Bdc Rep?

AspectBdc AtBdc Rep
CredentialsHigh school diploma or equivalent, sales or customer service experienceHigh school diploma or equivalent, sales or customer service experience
Work EnvironmentOffice setting, dealership or retail environmentOffice and dealership environment, interacting with customers and staff
Industry UsageCommonly used in automotive sales teams as an assistant or support roleUsed as a sales or customer service representative in automotive dealerships

The main difference between a Bdc At and a Bdc Rep lies in their roles within the dealership. A Bdc At typically supports the sales team with administrative tasks and customer follow-up, while a Bdc Rep actively engages with customers to generate sales. Both roles require similar credentials and work in comparable environments, but their responsibilities differ in focus and daily activities.

Is being a BDC at a good job?

Being a BDC (Business Development Center) representative is a sales support role that involves lead generation, customer communication, and appointment setting, often requiring strong communication skills and familiarity with CRM tools. It can offer a stable income with commission opportunities and serve as a stepping stone to sales or management positions in the automotive or sales industry. Job satisfaction depends on individual preferences for sales work, work environment, and compensation structure.

What are popular job titles related to Bdc At jobs in Kentucky?

For Bdc At jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Bdc At jobs in Kentucky look for?

The top searched job categories for Bdc At jobs in Kentucky are:

What cities in Kentucky are hiring for Bdc At jobs?

Cities in Kentucky with the most Bdc At job openings:

Bdc At jobs near you

Mercedes BDC Agent Fort Mitchell, KY

Fort Mitchell, KY • On-site

WYLER
See more jobs at WYLERexternal

$14.50 - $19.50/hr

Other

Re-posted 22 days ago

Job description

Jeff Wyler Mercedes-Benz of Fort Mitchell is 'Now Hiring" BDC Agents!
Position Summary
At Jeff Wyler Mercedes-Benz of Fort Mitchell, excellence is our standard. We are seeking a highly motivated, customer-focused Business Development Center (BDC) Representative who is passionate about delivering an exceptional luxury client experience from the very first interaction.
As the first point of contact for many of our clients, you will represent one of the world's most prestigious automotive brands while creating meaningful relationships that drive sales, customer satisfaction, and lifelong loyalty.
This position is ideal for professionals who thrive in a fast-paced environment, enjoy helping people, possess exceptional communication skills, and are driven by performance-based rewards.
What You'll Do
Customer Engagement
  • Respond promptly to all internet, phone, text, chat, and email inquiries.
  • Deliver a concierge-level customer experience with every interaction.
  • Build rapport and establish trust with prospective Mercedes-Benz clients.
  • Qualify customer needs and guide them toward the appropriate vehicle or department.
Appointment Generation
  • Schedule qualified showroom appointments for the sales team.
  • Confirm appointments and maximize appointment show rates.
  • Conduct follow-up communication before and after appointments.
  • Work proactively to re-engage missed opportunities and unsold prospects.
Lead Management
  • Manage leads from Mercedes-Benz, dealership websites, third-party providers, social media, referrals, and phone traffic.
  • Ensure every lead receives timely and professional follow-up.
  • Maintain accurate customer records and activity within the CRM.
  • Follow dealership communication processes and cadence consistently.
Customer Follow-Up
  • Contact previous customers regarding vehicle upgrades, lease maturities, equity opportunities, and special events.
  • Execute long-term follow-up campaigns that create future sales opportunities.
  • Maintain relationships that enhance customer retention and loyalty.
Team Collaboration
  • Work closely with Sales Managers and Product Specialists to ensure seamless customer handoffs.
  • Communicate customer expectations clearly to the sales team.
  • Support dealership marketing initiatives and special promotions.
Performance Expectations (KPIs)
Success is measured through:
  • Lead Response Time
  • Contact Rate
  • Appointment Set Rate
  • Appointment Show Rate
  • Sold Appointment Rate
  • Customer Satisfaction Scores
  • CRM Accuracy & Compliance
  • Follow-Up Completion
  • Outbound Call Activity
  • Email & Text Engagement
  • Daily Productivity Metrics

Our mission is to deliver an unparalleled luxury ownership experience by connecting every customer with the right vehicle, the right team, and the highest level of service. Every phone call, every email, every text, and every appointment is an opportunity to create a lifelong client relationship.
At Jeff Wyler Mercedes-Benz of Fort Mitchell, we don't simply set appointments-we create exceptional experiences that inspire confidence, build trust, and earn customers for life.
Qualifications
  • Previous automotive BDC, sales, hospitality, or customer service experience preferred
  • Luxury retail or hospitality experience is a plus
  • CRM experience preferred
  • Excellent computer skills
  • Strong phone presence
  • Professional appearance and demeanor
  • Valid driver's license
  • Ability to work evenings and Saturdays as scheduled

Apply