Automotive BDC
Louisville, KY · On-site
Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location ... A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls ...
Quick apply
Automotive BDC
Louisville, KY · On-site
Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location ... A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls ...
Automotive BDC
Louisville, KY · On-site
Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location ... A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls ...
Automotive BDC
Louisville, KY · On-site
Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location ... A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Employee purchase and service discounts * Upbeat and progressive work environment * Tenured leadership team * Career advancement opportunities Honda World is seeking a BDC Manager. This position will ...
Dealership Operations Lead
Bowling Green, KY · On-site
$80K - $95K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Quick apply
Dealership Operations Lead
Bowling Green, KY · On-site
$80K - $95K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Dealership Operations Lead
Jamestown, KY · On-site
$80K - $95K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Quick apply
Dealership Operations Lead
Jamestown, KY · On-site
$80K - $95K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Dealership Operations Lead
Campbellsville, KY · On-site
$80K - $140K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Quick apply
Dealership Operations Lead
Campbellsville, KY · On-site
$80K - $140K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Dealer Operations Lead
Campbellsville, KY · On-site
$80K - $140K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Quick apply
Dealer Operations Lead
Campbellsville, KY · On-site
$80K - $140K/yr
Provide leadership, coaching, and accountability for Regional Managers, Inventory Manager, BDC ... service, and lead management. * Experience developing and implementing operational processes ...
Mercedes BDC Agent Fort Mitchell, KY
Fort Mitchell, KY · On-site
$14.50 - $19.50/hr
Previous automotive BDC, sales, hospitality, or customer service experience preferred * Luxury retail or hospitality experience is a plus * CRM experience preferred * Excellent computer skills
Mercedes BDC Agent Fort Mitchell, KY
Fort Mitchell, KY · On-site
$14.50 - $19.50/hr
Previous automotive BDC, sales, hospitality, or customer service experience preferred * Luxury retail or hospitality experience is a plus * CRM experience preferred * Excellent computer skills
Tim Short Chevrolet is looking for A Business Development Center (BDC) employee--manages inbound/outbound phone, email, and internet leads to secure appointments for the sales or service departments.
Tim Short Chevrolet is looking for A Business Development Center (BDC) employee--manages inbound/outbound phone, email, and internet leads to secure appointments for the sales or service departments.
Tim Short Chevrolet is looking for A Business Development Center (BDC) employee--manages inbound/outbound phone, email, and internet leads to secure appointments for the sales or service departments.
Tim Short Chevrolet is looking for A Business Development Center (BDC) employee--manages inbound/outbound phone, email, and internet leads to secure appointments for the sales or service departments.
Previous automotive BDC, sales, hospitality, or customer service experience preferred * Luxury retail or hospitality experience is a plus * CRM experience preferred * Excellent computer skills
Previous automotive BDC, sales, hospitality, or customer service experience preferred * Luxury retail or hospitality experience is a plus * CRM experience preferred * Excellent computer skills
Customer Care Representative (BDC) In Office (Florence, KY)
$15.50 - $19.75/hr
... Development Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of ... and manage customer appointments Enter and update customer information accurately in internal ...
Customer Care Representative (BDC) In Office (Florence, KY)
$15.50 - $19.75/hr
... Development Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of ... and manage customer appointments Enter and update customer information accurately in internal ...
Customer Care Representative (BDC) In Office (Florence, KY)
Florence, KY · On-site
$15.50 - $19.75/hr
... Development Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of ... manage customer appointments • Enter and update customer information accurately in internal ...
Customer Care Representative (BDC) In Office (Florence, KY)
Florence, KY · On-site
$15.50 - $19.75/hr
... Development Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of ... manage customer appointments • Enter and update customer information accurately in internal ...
Customer Care Representative (BDC) In Office (Florence, KY)
Florence, KY · On-site
$15.50 - $19.75/hr
... Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of contact ... manage customer appointments · Enter and update customer information accurately in internal ...
Customer Care Representative (BDC) In Office (Florence, KY)
Florence, KY · On-site
$15.50 - $19.75/hr
... Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of contact ... manage customer appointments · Enter and update customer information accurately in internal ...
Time management, prioritization skills, and the ability to multi-task are required * Self-motivated ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...
Time management, prioritization skills, and the ability to multi-task are required * Self-motivated ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...
Time management, prioritization skills, and the ability to multi-task are required * Self-motivated ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...
Time management, prioritization skills, and the ability to multi-task are required * Self-motivated ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...
Service Bdc Manager information
See Kentucky salary details
$16.5K - $24.1K
3% of jobs
$24.1K - $31.7K
4% of jobs
$31.7K - $39.4K
9% of jobs
$42.2K is the 25th percentile. Wages below this are outliers.
$39.4K - $47K
22% of jobs
The median wage is $54.3K / yr.
$47K - $54.6K
12% of jobs
$54.6K - $62.2K
8% of jobs
$62.2K - $69.8K
11% of jobs
$72.5K is the 75th percentile. Wages above this are outliers.
$69.8K - $77.5K
16% of jobs
$77.5K - $85.1K
9% of jobs
$85.1K - $92.7K
4% of jobs
$92.7K - $100.3K
1% of jobs
$16.5K
$60.1K
$100.3K
How much do service bdc manager jobs pay per year?
As of Aug 12, 2026, the average yearly pay for service bdc manager in Kentucky is $60,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $74,300.00 per year, depending on experience, location, and employer.
What is a Service BDC Manager?
A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.
How to become a Service Bdc Manager?
To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.
How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?
A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a Service BDC Manager?
To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.
What is the difference between Service Bdc Manager vs Service Advisor?
| Aspect | Service Bdc Manager | Service Advisor |
|---|---|---|
| Credentials | Typically requires dealership experience, customer service skills, and sometimes certifications in automotive service management | Requires automotive knowledge, customer service skills, and often ASE certifications |
| Work Environment | Office-based role managing customer communications and dealership operations | Frontline role interacting directly with customers and technicians |
| Employer & Industry Usage | Used mainly in automotive dealerships to oversee service department operations | Commonly found in automotive service departments as the primary customer liaison |
The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.
What are popular job titles related to Service Bdc Manager jobs in Kentucky? For Service Bdc Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Service Bdc Manager jobs in Kentucky look for? The top searched job categories for Service Bdc Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Service Bdc Manager jobs? Cities in Kentucky with the most Service Bdc Manager job openings:
Job description
Neil Huffman is currently in search of a qualified Automotive BDC for its Acura location. A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls, and customer retention for the service center.Daily responsibilities may include:Create appointmentsFollowing up with online service appointment leadsCustomer service representatives Keeping clients informed of current recalls on vehiclesFollowing up with clients after services have been performedContribute to high scores for the manufacturer's customer satisfaction index (CSI)FilingWarranty*All other duties assinged by immediate supervisor*We offer benefits such as:HealthDental401KLifeVisionShort Term DisabilityPaid VacationDrug Free Work Environment Any additional questions please contact Suada Humic (502-736-7308).1800 Williamson CtLouisville, Ky. 40223
Job Posted by ApplicantPro
Job Posted by ApplicantPro
About Neil Huffman Automotive Group
Sourced by ZipRecruiter
Industry
Automobile dealers
Company size
201 - 500 Employees
Headquarters location
Louisville, KY, US
Year founded
1969