ZipRecruiter

Log In

1

Service Bdc Manager Jobs in Kentucky (NOW HIRING)

Neil Huffman Automotive Group

Equity Manager

Frankfort, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Neil Huffman is hiring a VIP/Equity Manager for our sales and service Inventory Growth! Schedule ... Experience in automotive sales, BDC, or service is a plus-but mindset matters more * Someone who ...

Honda World

Automotive Sales Associate

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... * Assist management to increase sales by inspecting the lot's vehicles daily, reporting any ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...

Honda World

Automotive Sales Associate

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... * Assist management to increase sales by inspecting the lot's vehicles daily, reporting any ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...

Honda World

Automotive Sales Associate

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... * Assist management to increase sales by inspecting the lot's vehicles daily, reporting any ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...

Honda World

Automotive Sales Associate

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... * Assist management to increase sales by inspecting the lot's vehicles daily, reporting any ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...

Honda World

Automotive Sales Associate

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... * Assist management to increase sales by inspecting the lot's vehicles daily, reporting any ... Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC ...

Lowe's

Market Delivery Support Specialist

Fairdale, KY · On-site

$20.75 - $26.75/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... RDC, BDC), store operations, and service providers. • Foster strong relationships with Pro ...

Lowe's

Market Delivery Support Specialist

Hebron, KY

$17.25 - $23/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... RDC, BDC), store operations, and service providers. • Foster strong relationships with Pro ...

Lowe's

Market Delivery Support Specialist

Fairdale, KY

$17.25 - $22.75/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... RDC, BDC), store operations, and service providers. • Foster strong relationships with Pro ...

Lowe's

Market Delivery Support Specialist

Hebron, KY

$17.25 - $23/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... RDC, BDC), store operations, and service providers. • Foster strong relationships with Pro ...

Lowe's

Market Delivery Support Specialist

Fairdale, KY

$17.25 - $22.75/hr

... manage and resolve customer issues, including escalations and Executive Care cases. • Monitor and ... RDC, BDC), store operations, and service providers. • Foster strong relationships with Pro ...

Lowe's

Market Delivery Support Specialist

Hebron, KY

... managing order issues, claims, and service recovery opportunities. The Market Delivery Support ... Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and ...

previous page

Showing results 21-40

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Kentucky

Service Bdc Manager information

See Kentucky salary details

$16.5K

$60.1K

$100.3K

How much do service bdc manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service bdc manager in Kentucky is $60,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $74,300.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Kentucky? For Service Bdc Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Service Bdc Manager jobs in Kentucky look for? The top searched job categories for Service Bdc Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Service Bdc Manager jobs? Cities in Kentucky with the most Service Bdc Manager job openings:
Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,096 per year, or $28.9 per hour.

Business Development Coordinator - Sales

Honda World

Louisville, KY

Full-time

Medical, Dental, Vision, Life

Re-posted 17 days ago

Job description

Here at Honda World we are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

We are currently seeking a Business Development Coordinator (BDC) to join our Sales team!

Responsibilities

  • Oversee incoming leads for sales department
  • Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
  • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
  • Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Responsible for making outbound sold and unsold follow-up calls
  • Be available to respond to phone AND email inquiries in a professional, well-spoken manner
  • Meet and exceed goals each monthly and quarter

Qualifications

  • Good verbal and written communication skills
  • Proficient with Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and the ability to multi-task are required
  • Self-motivated and goal oriented
  • Ability to hit sales quotas and closing percentages
  • Must be willing to submit to a drug screen prior to employment
  • Must have a clean & valid driver’s license

What We Offer

  • Medical, dental, and vision insurance
  • Life insurance
  • Employee purchase and service discounts
  • Upbeat and progressive work environment
  • Tenured leadership team
  • Career advancement opportunities

Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Experienced, Experienced Sales, Call Center, BDC, Business Development, Coordinator, Account Specialist

Apply