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Bdc Representative Jobs in Tennessee (NOW HIRING)

BDC Representative

Savannah, TN · On-site

$11.75 - $15.75/hr

Job Summary: We are looking for a motivated Sales BD Agent to handle incoming leads, contact customers, and set quality sales appointments. This role focuses on phone, text, and internet ...

BDC Agent

Brentwood, TN · On-site

$14.25 - $19/hr

Join the Jaguar Land Rover Nashville team and represent two of the most iconic luxury automotive ... As a BDC Agent, you will serve as an important connection between our customers and dealership ...

BDC/Service Agent

Brentwood, TN

$14.25 - $19/hr

Join the Jaguar Land Rover Nashville team and represent two of the most iconic luxury automotive ... As a BDC Agent, you will serve as an important connection between our customers and dealership ...

New

Service BDC

Murfreesboro, TN

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make ...

Service BDC

Murfreesboro, TN

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make ...

BDC/Service Agent

Brentwood, TN · On-site

$14.25 - $19/hr

Join the Jaguar Land Rover Nashville team and represent two of the most iconic luxury automotive ... As a BDC Agent, you will serve as an important connection between our customers and dealership ...

Showing results 21-40

Bdc Representative information

See Tennessee salary details

$8

$16

$26

How much do bdc representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for bdc representative in Tennessee is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.45 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

How do BDC representatives get paid?

BDC (Business Development Center) representatives are typically paid through a combination of base salary and commissions or bonuses based on sales or appointment-setting performance. Compensation structures often include incentives to motivate lead generation and customer engagement, and some roles may also offer benefits or performance-based rewards.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

What are popular job titles related to Bdc Representative jobs in Tennessee?

For Bdc Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Bdc Representative jobs in Tennessee look for?

The top searched job categories for Bdc Representative jobs in Tennessee are:

Infographic showing various Bdc Representative job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $34,104 per year, or $16.4 per hour.

Toyota BDC Representative

Toyota/Lexus of Knoxville

Knoxville, TN

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Toyota BDC/Internet Sales Associate

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Responsibilities:

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily


 

Qualifications:

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen

Dealership Benefits

Insurance plans available for eligible full time associates

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible  associates

Drug Free workplace