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Assistant Bdc Manager Jobs in Tennessee (NOW HIRING)

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... spend on hold * Assist the managers with various clerical duties as needed * Be friendly ...

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN · On-site

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... spend on hold * Assist the managers with various clerical duties as needed * Be friendly ...

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... spend on hold * Assist the managers with various clerical duties as needed * Be friendly ...

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN · On-site

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... spend on hold * Assist the managers with various clerical duties as needed * Be friendly ...

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN

$13.25 - $17.75/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our ... spend on hold * Assist the managers with various clerical duties as needed * Be friendly ...

Dealers Auto Auction Group

BDC Agent

Nashville, TN · On-site

Job Purpose: - The BDC Agent plays a pivotal role in the automotive industry by managing inbound ... assist in improving service quality and sales processes. - Stay informed about the latest ...

CITY ENTERPRISES LLC

BDC Agent

Nashville, TN · On-site

Job Purpose: - The BDC Agent plays a pivotal role in the automotive industry by managing inbound ... assist in improving service quality and sales processes. - Stay informed about the latest ...

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Assistant Bdc Manager information

What are common challenges faced by an assistant BDC manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What skills and qualifications are needed to be an assistant BDC manager?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What is an assistant BDC manager?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.

What are popular job titles related to Assistant Bdc Manager jobs in Tennessee?

For Assistant Bdc Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Assistant Bdc Manager jobs in Tennessee look for?

The top searched job categories for Assistant Bdc Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Assistant Bdc Manager jobs?

Cities in Tennessee with the most Assistant Bdc Manager job openings:

Assistant Bdc Manager jobs near you

Automotive Service BDC - Fox Toyota

MAP Automotive Group

Clinton, TN • On-site

$12.25 - $16.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Job description

Automotive Service BDC Agent

Full-Time | Immediate Hire


Fox Toyota is looking for a motivated, customer-focused Service BDC Agent to join our growing team! If you're passionate about providing great service, thrive in a fast-paced environment, and want to be part of a dealership that values its people and its customers, we want to hear from you.


This is an hourly position, with monthly bonus opportunities available.


Responsibilities:

  • Handle inbound and outbound service calls, texts, and emails in a professional, friendly manner.
  • Schedule service appointments and follow up on missed or declined work.
  • Confirm appointments and ensure customers receive updates on vehicle status.
  • Maintain accurate customer information in the CRM.
  • Assist with CSI (Customer Satisfaction Index) initiatives by providing a smooth, informative service experience.
  • Collaborate with the service advisors and management team to maximize department efficiency and retention.


Qualifications:

  • Prior BDC or customer service experience preferred (automotive experience a plus).
  • Strong communication and problem-solving skills.
  • Comfortable working with computers, phone systems, and CRM tools.
  • Positive attitude, reliable, and detail-oriented.
  • Ability to multitask in a busy environment.
  • Team player attitude
  • Prompt and courteous
  • Willing to submit to a pre-employment background check & drug screen


At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at MAP Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.


What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Saturday Lunches


Qualifications

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply