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Bdc Representative Jobs in Iowa (NOW HIRING)

Access Dubuque

Client Service Representative (CSR)

Dubuque, IA · On-site

$15 - $20.50/hr

Client Service Representative (CSR) Kunkel & Associates, Inc. 1 Positions ID: 3988094 Posted On 03/10/2026 Refreshed On 06/15/2026 Job Overview The Client Service Representative is responsible for ...

Access Dubuque

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Client Service Representative Cottingham & Butler/ SISCO 1 Positions ID: 4030548008 Posted On 02/11/2025 Refreshed On 05/31/2026 Job Overview What our Client Service Representatives do and why it ...

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Bdc Representative information

See Iowa salary details

$9

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$27

How much do bdc representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for bdc representative in Iowa is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

What job makes $10,000 a month without a degree?

A BDC (Business Development Center) representative can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume sales environments like automotive or insurance industries. Success depends on sales skills, experience, and performance targets, with some roles offering uncapped earning potential without requiring a degree.

How do BDC agents get paid?

BDC (Business Development Center) representatives typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership and may include incentives for meeting sales or customer engagement targets.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid positions are typically general managers or dealership owners, who oversee operations and profitability. Sales managers and finance directors also earn high salaries, often supplemented by commissions and bonuses based on performance.

What are BDC Representatives?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

How does a BDC Representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is a BDC representative?

A BDC (Business Development Center) representative is responsible for handling customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams and improve customer engagement.

What are the key skills and qualifications needed to thrive as a BDC Representative, and why are they important?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.
What job categories do people searching Bdc Representative jobs in Iowa look for? The top searched job categories for Bdc Representative jobs in Iowa are:
What are popular job titles related to Bdc Representative jobs in IA? For Bdc Representative jobs in IA, the most frequently searched job titles are:
Bdc Representative jobs near you

Business Development Representative

Ketelsen RV

Hiawatha, IA • On-site

Full-time

Posted 18 days ago

Job description

Business Development Representative

Join our high-performance team!

Ketelsen RV, the Midwest’s oldest and most trusted RV dealer, is hiring a driven, ambitious, and entrepreneurial-minded individual for their Business Development Center (BDC). This is more than an appointment setting role – it’s an opportunity to be a key part of a family company that values innovation, customer relationships, and long-term growth.

Overview

As a BDC Representative, you will play a key role in driving dealership growth by developing and nurturing relationships with both current and prospective customers. You will manage inbound inquiries, conduct outbound follow-ups, and schedule high-quality appointments for the sales and service teams. Success in this role is measured by your ability to convert leads into appointments that drive sales and service opportunities. This role is in person at our Hiwatha location.

Key Responsibilities

  • Lead Generation & Prospecting: Proactively identify and qualify leads from inbound calls, outbound calls, website inquiries, online ads, and other marketing channels.

  • Customer Qualification: Assess customer needs, level of interest, and buying timeline to determine if they are a good fit for the sales process, ensuring high-quality leads for the sales team.

  • Appointment Setting: Secure high-quality appointments for the sales team by effectively communicating the value of our dealership’s inventory, customer service, and promotions.

  • Customer Relationship Management: Build trust and rapport with potential customers, ensuring they feel confident and excited about their upcoming visit.

  • Follow-Up & Lead Nurturing: Maintain consistent communication with potential customers through email and phone calls to nurture leads and ensure timely follow-up.

  • CRM & Data Management: Ensure all customer interactions, lead details, and follow-up actions are accurately tracked in our CRM system.

  • Market & Product Knowledge: Stay up to date on dealership inventory, pricing, and promotions to answer customer questions effectively.

  • Performance Tracking: Take ownership of key performance metrics, including appointment show rates and lead-to-sale conversion percentages.

Attributes of a Successful Candidate

  • A Builder’s Mentality: You thrive on learning, adapting, and continuously improving, embracing experimentation and optimization to enhance the BDC environment.

  • Strong Communicator: You can engage customers confidently over the phone, via email, and through online chat.

  • Sales-Driven & Goal-Oriented: You thrive in an environment where performance is measured, and success is rewarded.

  • Customer-Centric Mindset: You understand that every interaction is an opportunity to build trust and deliver an exceptional experience.

  • Tech-Savvy & Organized: You are comfortable using CRM systems, managing multiple conversations at once, and keeping track of key data points.

  • Highly Organized & Strong Time Management: You can effectively prioritize tasks, manage a high volume of leads, and follow up consistently to maximize results.

  • Adaptable & Quick Learner: You embrace challenges, adapt to new strategies, and take initiative in a fast-paced environment.

Preferred Qualifications

  • 1-3 years of experience in sales, customer service, or a related field (automotive, RV, or high-ticket sales experience is a plus).

  • Demonstrated ability to convert leads into appointments and drive measurable results.

  • Proficiency with CRM systems, online lead management tools, and Microsoft Office Suite.

  • Military veterans are highly encouraged to apply!

A note about preferred qualifications:

While experience is a plus, Ketelsen RV values a strong willingness to learn and a customer-first mindset. Our comprehensive training program has helped individuals—regardless of prior experience—develop into highly successful team members. If you are open to learning, understand the importance of relationships, and are committed to delivering an exceptional customer experience, we encourage you to apply!

What’s in it for YOU

  • A Unique Opportunity to play a foundational role in shaping the dealership’s BDC strategy and success.

  • Professional Growth & Career Advancement—as the BDC scales, so will your opportunities.

  • A Strong Compensation Package – Enjoy a competitive base pay with additional performance-based incentives that reward your success.

  • An Exciting, High-Energy Work Environment where your contributions are valued and recognized.

  • A Family-Oriented Culture that emphasizes personal connections and community involvement, reflecting the legacy of Ketelsen RV’s founders.


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