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Bdc Manager Jobs in Virginia (NOW HIRING)

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Joyce Koons Automotive

Service BDC Representative

Manassas, VA · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Service BDC Representative, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. These efforts will primarily focus on ...

Joyce Koons Automotive

Service BDC Representative

Manassas, VA

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Service BDC Representative, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. These efforts will primarily focus on ...

Joyce Koons Automotive

Service BDC Representative

Manassas, VA · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Service BDC Representative, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. These efforts will primarily focus on ...

Joyce Koons Automotive

Service BDC Representative

Manassas, VA

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Service BDC Representative, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. These efforts will primarily focus on ...

Hyman Brothers Auto Group

Automotive BDC Agent

Midlothian, VA

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Automotive BDC Agent, you will be responsible for managing all inbound and outbound sales inquiries and ensuring prompt and accurate responses. Your exceptional customer service skills ...

Hyman Brothers Auto Group

Automotive BDC Agent

Midlothian, VA · On-site

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Automotive BDC Agent, you will be responsible for managing all inbound and outbound sales inquiries and ensuring prompt and accurate responses. Your exceptional customer service skills ...

Hyman Brothers Auto Group

Automotive BDC Agent

Midlothian, VA

$16.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Automotive BDC Agent, you will be responsible for managing all inbound and outbound sales inquiries and ensuring prompt and accurate responses. Your exceptional customer service skills ...

Mechanicsville Honda

BDC

Mechanicsville, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Virginia

Bdc Manager information

See Virginia salary details

$18.8K

$68.6K

$114.5K

How much do bdc manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for bdc manager in Virginia is $68,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Virginia?

The most popular types of Bdc jobs in Virginia are:

What are popular job titles related to Bdc Manager jobs in Virginia?

For Bdc Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Virginia look for?

The top searched job categories for Bdc Manager jobs in Virginia are:

What cities in Virginia are hiring for Bdc Manager jobs?

Cities in Virginia with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,600 per year, or $33 per hour.

Service BDC Representative

Mills Auto Group

Hampton, VA • On-site

$5.0K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Service BDC Representative
Classic Hampton Auto Mall
Mercedes-Benz | Audi | Hyundai | Genesis
Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning service team!
What You'll Do
  • Answer inbound calls & schedule service appointments
  • Make outbound calls to confirm appointments and drive show rates
  • Provide a professional, high-level customer experience
  • Support service team with daily communication and follow-up

What We're Looking For
  • Strong phone and communication skills
  • Organized, reliable, and team-oriented
  • Positive attitude and motivated to earn
  • BDC Central or CDK experience is a plus (not required)

Pay & Benefits
  • Full-time position
  • Competitive base pay + commission (top performers earn $4-5K monthly)
  • Benefits package (medical, dental, vision, PTO, 401K)
  • Growth opportunities within a multi-brand dealership

Apply Today
Join a high-energy team representing luxury and performance brands-and get paid for results.

Apply