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Bdc Manager Jobs in Virginia (NOW HIRING)

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... This position is responsible for managing inbound and outbound customer communications, proactively ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... This position is responsible for managing inbound and outbound customer communications, proactively ...

asburyauto

BDC Service Agent

Arlington, VA · On-site

$18/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

BDC Service Agent

Arlington, VA · On-site

$18/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Maintain accurate records of customer interactions using CRM software * Collaborate with the sales ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Maintain accurate records of customer interactions using CRM software * Collaborate with the sales ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Maintain accurate records of customer interactions using CRM software * Collaborate with the sales ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Virginia

Bdc Manager information

See Virginia salary details

$18.8K

$68.6K

$114.5K

How much do bdc manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for bdc manager in Virginia is $68,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Virginia?

The most popular types of Bdc jobs in Virginia are:

What are popular job titles related to Bdc Manager jobs in Virginia?

For Bdc Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Virginia look for?

The top searched job categories for Bdc Manager jobs in Virginia are:

What cities in Virginia are hiring for Bdc Manager jobs?

Cities in Virginia with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,600 per year, or $33 per hour.

BDC Representative

RK Auto

Virginia Beach, VA • On-site

$13.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Now Hiring: Service BDC Representative

Department: Service | Business Development Center (BDC)

Job Overview

The Service Business Development Center (BDC) Representative plays a critical role in supporting the service department by serving as the primary point of contact between the dealership and its customers. We are seeking motivated, professional, and customer focused Service BDC Representative to join our growing team. This position is responsible for managing inbound and outbound customer communications, proactively scheduling and confirming service appointments, and ensuring a consistent, high quality customer experience across all touch points. 

Duties and Responsibilities:

  • Generate Appointments.
  • Adhere to attendance, punctuality, and workplace conduct standards
  • Maintain detailed and accurate customer records in crm
  • Meet daily/weekly call and appointment goals
  • Uphold dealership professionalism, tone, and basic standards at all times
  • Follow up with customers via phone, text, and email.
  • Manage high volume of inbound and outbound service calls

Experience and Skills:

  • Previous BDC, Call center, customer service, or dealership experience preferred
  • Strong communication and phone etiquette skills
  • Positive attitude with willingness to learn and grow
  • Comfortable working with CRM Systems and basic computer programs
  • Ability to read and comprehend rules, regulations, policies, and procedures.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Vision insurance

Offers of employment will be contingent on successful criminal background check and driving record search

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are passionate about providing excellent customer support and enjoy working in a fast-paced environment, we would love to hear from you.

Job Type: Full-time

Shift:

  • Day shift
  • On and Off Weekends

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