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Dealership Bdc Jobs in Virginia (NOW HIRING)

RK Auto

BDC Representative

Virginia Beach, VA

$14.25 - $19/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... Uphold dealership professionalism, tone, and basic standards at all times * Follow up with ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... Uphold dealership professionalism, tone, and basic standards at all times * Follow up with ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... Uphold dealership professionalism, tone, and basic standards at all times * Follow up with ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Communicate vehicle availability, promotions, and dealership offerings to prospective buyers ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Communicate vehicle availability, promotions, and dealership offerings to prospective buyers ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Communicate vehicle availability, promotions, and dealership offerings to prospective buyers ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

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All JobsDealership Bdc JobsDealership Bdc Jobs in Virginia

Dealership Bdc information

See Virginia salary details

$9

$17

$29

How much do dealership bdc jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for dealership bdc in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

Is being a dealership Bdc a good job?

A dealership BDC (Business Development Center) representative typically handles customer inquiries, appointment setting, and lead management, requiring strong communication and organizational skills. The role can offer steady hours, commission opportunities, and experience in sales and customer service, making it a viable entry-level position in the automotive industry.

What are the most commonly searched types of Dealership Bdc jobs in Virginia?

The most popular types of Dealership Bdc jobs in Virginia are:

What are popular job titles related to Dealership Bdc jobs in Virginia?

For Dealership Bdc jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Dealership Bdc jobs in Virginia look for?

The top searched job categories for Dealership Bdc jobs in Virginia are:

Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,253 per year, or $17.9 per hour.

BDC Representative

RK Auto

Virginia Beach, VA

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Now Hiring: Service BDC Representative

Department: Service | Business Development Center (BDC)

Job Overview

The Service Business Development Center (BDC) Representative plays a critical role in supporting the service department by serving as the primary point of contact between the dealership and its customers. We are seeking motivated, professional, and customer focused Service BDC Representative to join our growing team. This position is responsible for managing inbound and outbound customer communications, proactively scheduling and confirming service appointments, and ensuring a consistent, high quality customer experience across all touch points. 

Duties and Responsibilities:

  • Generate Appointments.
  • Adhere to attendance, punctuality, and workplace conduct standards
  • Maintain detailed and accurate customer records in crm
  • Meet daily/weekly call and appointment goals
  • Uphold dealership professionalism, tone, and basic standards at all times
  • Follow up with customers via phone, text, and email.
  • Manage high volume of inbound and outbound service calls

Experience and Skills:

  • Previous BDC, Call center, customer service, or dealership experience preferred
  • Strong communication and phone etiquette skills
  • Positive attitude with willingness to learn and grow
  • Comfortable working with CRM Systems and basic computer programs
  • Ability to read and comprehend rules, regulations, policies, and procedures.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Vision insurance

Offers of employment will be contingent on successful criminal background check and driving record search

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are passionate about providing excellent customer support and enjoy working in a fast-paced environment, we would love to hear from you.

Job Type: Full-time

Shift:

  • Day shift
  • On and Off Weekends