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Dealership Bdc Manager Jobs in Virginia (NOW HIRING)

Nissan Newport News

BDC Manager

Newport News, VA

  • Medical

  • Dental

  • Retirement

  • PTO

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

Nissan Newport News

BDC Manager

Newport News, VA

  • Medical

  • Dental

  • Retirement

  • PTO

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with ... Previous dealership experience is a huge plus * Superior communication skills, both oral and ...

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales. * Make and receive a high volume of inbound ...

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales. * Make and receive a high volume of inbound ...

Asbury Automotive Group

BDC Sales Manager

Woodbridge, VA · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are redefining the traditional dealership model through innovative technologies such as ... The BDC Manager is responsible for responding to customer inquiries and ensuring that the ...

RK Auto

BDC Representative

Virginia Beach, VA

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... customer records in crm * Meet daily/weekly call and appointment goals * Uphold dealership ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview ... customer records in crm * Meet daily/weekly call and appointment goals * Uphold dealership ...

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All JobsDealership Bdc JobsDealership Bdc Manager JobsDealership Bdc Manager Jobs in Virginia

Dealership Bdc Manager information

See Virginia salary details

$18.8K

$68.6K

$114.5K

How much do dealership bdc manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for dealership bdc manager in Virginia is $68,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.

What cities in Virginia are hiring for Dealership Bdc Manager jobs?

Cities in Virginia with the most Dealership Bdc Manager job openings:

Dealership Bdc Manager jobs near you

Automotive BDC Manager - Subaru

CMA's Colonial Subaru

Colonial Heights, VA

$65K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Description

Location: CMA's Colonial Subaru

BDC Manager Overview:  CMA's Colonial Subaru is a leading automotive dealership committed to providing exceptional customer service and driving business growth. We are seeking a dynamic and results-driven Automotive BDC Manager to lead our Business Development Center (BDC) and enhance customer engagement, lead generation, and overall sales performance. 


Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924 with locations in Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. Our dealerships represent top automotive brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.  


Key Responsibilities:

  • Lead, train, and motivate the BDC team to achieve performance targets.
  • Develop and implement effective lead-generation strategies to drive sales and service appointments.
  • Monitor and analyze BDC performance metrics, ensuring optimal efficiency and customer engagement.
  • Collaborate with the sales and service departments to align BDC operations with dealership goals.
  • Implement and manage CRM systems to track leads, follow-ups, and customer interactions.
  • Ensure a high level of customer satisfaction through professional and timely communication.
  • Develop scripts, training materials, and processes to enhance team performance.
  • Maintain knowledge of dealership promotions, inventory, and services to effectively communicate with customers.
  • Handle escalated customer concerns and inquiries as needed.
  • Stay updated on industry trends and best practices to continuously improve BDC operations.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
  • 401k plan with company matching
  • Paid Time Off and Holiday pay
  • Associate discounts on vehicle purchases, parts, and service
  • Paid maternity leave after one year of employment
  • Closed on Sunday

Requirements

 Qualifications: 

  • Minimum 3 years of experience in a BDC, or automotive sales environment.
  • 1-2 years of experience in a leadership or managerial role.
  • Strong leadership, communication, and organizational skills.
  • Strong understanding of CRM systems, lead management, and digital marketing.
  • Commitment to providing outstanding customer service and fostering teamwork.
  • Proficiency in Microsoft Office Suite and dealership management software.

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Employment offers are contingent upon the successful completion of a drug screening and background check.  

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