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Bdc Car Dealership Jobs (NOW HIRING)

Car Guys Inc.

BDC Representatives

Rockford, MI · On-site

$12.75 - $17/hr

High-Paying Automotive BDC Jobs Nationwide-----LOCATIONNationwide automotive BDC representative opportunities with dealerships and dealer groups-----JOB TYPEFull-TimeBase Pay + Commission + Bonuses ...

Myers Auto Group

BDC Representative

West Palm Beach, FL · On-site

$100K/yr

High Line Luxury Dealership is seeking a knowledgeable, professional, BDC Sales Associate in West ... Facilitate car sales by collecting customer data. * Perform other tasks as assigned by the BDC ...

Classic Toyota

BDC & Rental Car Rep

North Wilkesboro, NC · On-site

$14/hr

At Classic Toyota - Wilkesboro, we are seeking a dedicated BDC & Rental Car Representative to join ... Opportunity to work with a reputable and established dealership. * Supportive team environment with ...

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How much do bdc car dealership jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for bdc car dealership in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC representative in a car dealership?

BDC stands for Business Development Center in a car dealership. BDC representatives are responsible for handling inbound and outbound customer communications, such as phone calls, emails, and online inquiries. Their main goal is to schedule appointments, generate leads, and support the sales and service teams by ensuring a smooth customer experience. This role is essential for increasing dealership sales and maintaining strong customer relationships.

What skills and qualifications are needed to thrive as a BDC representative in a car dealership?

To thrive as a BDC Representative at a car dealership, you need strong communication skills, customer service experience, and familiarity with automotive sales processes, often supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Standout soft skills include active listening, persistence, and the ability to build rapport with potential customers. These skills are vital for generating leads, setting appointments, and contributing to the dealership's overall sales success.

What are common challenges faced by BDC representatives in a car dealership, and how can they be overcome?

BDC representatives at car dealerships often face challenges such as handling high call volumes, managing follow-up with leads, and maintaining accurate data in CRM systems. Staying organized and using dealership software effectively can help manage these tasks more efficiently. Additionally, ongoing training in communication and customer service skills is essential for building rapport with potential buyers and improving conversion rates. Collaborating closely with sales and service teams also ensures a seamless customer experience and helps overcome common obstacles.

What is the difference between Bdc Car Dealership vs Sales Associate?

AspectBdc Car DealershipSales Associate
Primary RoleHandles customer inquiries, appointment setting, and lead management in the dealership's Business Development CenterEngages with customers to sell vehicles, demonstrate features, and close sales
Work EnvironmentCall center or office setting within the dealershipShowroom and dealership floor
Required CredentialsCustomer service skills, familiarity with CRM systems, sometimes a sales or customer service backgroundValid driver's license, sales experience, communication skills

While both roles are essential in a dealership, the Bdc Car Dealership focuses on lead management and appointment setting, whereas the Sales Associate directly engages with customers to sell vehicles. Understanding these differences helps clarify career paths and expectations within the dealership industry.

Is being a BDC car dealership a good job?

A BDC (Business Development Center) role at a car dealership involves handling customer inquiries, setting appointments, and generating leads, often requiring strong communication and organizational skills. It can offer a stable income with base pay and commissions, and opportunities for advancement within the dealership. Job satisfaction depends on individual preferences for sales, customer interaction, and work environment.

What does a BDC car dealership do at a dealership?

A BDC (Business Development Center) at a car dealership manages customer communications, including follow-ups, appointment scheduling, and lead management. They use customer relationship management (CRM) tools to generate sales opportunities and improve customer service, often working closely with sales and service teams.
More about Bdc Car Dealership jobs

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What job categories do people searching Bdc Car Dealership jobs look for?

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Bdc Car Dealership jobs near you
Infographic showing various Bdc Car Dealership job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Internet/BDC Manager

Hartford, CT • On-site

Hartford Toyota Superstore
Retail • 51 - 200 employees
Learn more about Hartford Toyota Superstoreexternal

Other

Re-posted 21 days ago

Job description

Join Our Team as an Automotive Business Development Manager (BDC)

Are you an experienced Business Development Manager ready to drive growth and customer engagement for a thriving, high-volume foreign car dealership? We’re looking for a motivated and results-driven professional to lead our BDC team to new heights.

About the Role:

As the Automotive BDC Manager, you’ll play a pivotal role in overseeing the daily operations of our Business Development Center. You’ll work to maximize sales opportunities by driving customer appointments, enhancing communication strategies, and fostering a high-performing team environment.

Key Responsibilities:
  • Develop and implement strategies to increase customer engagement, appointments, and sales.
  • Manage and train a team of BDC representatives to deliver exceptional customer experiences.
  • Be consistently available to support, guide, and manage the team to ensure optimal performance.
  • Monitor and analyze performance metrics to identify growth opportunities.
  • Collaborate with the sales and service departments to ensure seamless lead-handling processes.
  • Maintain high standards of communication across phone, email, text, and video channels.
  • Leverage video technology as a key tool to engage leads, explain processes, and enhance the customer experience.
What We’re Looking For:
  • Proven experience in automotive BDC management or similar leadership roles.
  • Strong knowledge of CRM systems and dealership processes.
  • Excellent communication, coaching, and leadership skills.
  • Data-driven mindset with the ability to analyze performance metrics and implement solutions.
  • Passion for customer service and a track record of meeting or exceeding goals.
  • Must be comfortable using video as part of the customer communication and sales process.
  • Must be fully committed to being accessible and hands-on in managing the team daily.
What We Offer:
  • Competitive compensation package with performance-based bonuses.
  • Opportunities for professional development and growth within the dealership.
  • Supportive, team-oriented work environment.

If you’re a dynamic leader with a passion for driving results, managing a high-performing team, and embracing innovative tools like video, we want to hear from you! Take the next step in your career and make a lasting impact at our dealership.

Apply Today!

All inquiries and applications will remain confidential.

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