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Bank Manager Jobs in Rochester, NY (NOW HIRING)

M&T Bank

Branch Manager

Rochester, NY · On-site

Manages all activities of a branch. Responsible for the overall success of the branch operating ... Builds the bank's presence in the community * Conducts interviews and selects employees based on ...

M&T Bank

Branch Manager

Rochester, NY

Manages all activities of a branch. Responsible for the overall success of the branch operating ... Builds the bank's presence in the community * Conducts interviews and selects employees based on ...

Five Star Bank

Lending Compliance Manager

Rochester, NY · On-site

$80K - $120K/yr

Serve as the Bank's subject matter expert and assist with the administration of the Compliance Management Program to all lending units, updating policies and procedures on an annual basis. * Monitor ...

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All JobsBank JobsBank Manager JobsBank Manager Jobs in Rochester, NY

Bank Manager information

See Rochester, NY salary details

$28.6K

$61.4K

$94.2K

How much do bank manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for bank manager in Rochester, NY is $61,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bank manager, and why are they important?

To thrive as a Bank Manager, you need a solid background in finance or business administration, strong leadership abilities, and prior banking experience, often supported by a bachelor's degree. Familiarity with banking software, risk management systems, and regulatory compliance tools is essential. Outstanding interpersonal skills, problem-solving ability, and effective communication help build trust with clients and lead teams successfully. These skills and qualities are critical for ensuring operational efficiency, regulatory adherence, and delivering excellent customer service in a competitive banking environment.

What does a bank manager do?

A bank manager oversees the daily operation of a bank branch. As a bank manager, your responsibilities include training employees, ensuring accurate accounting practices, and providing excellent customer service to your clients. You also maintain compliance with all in-house and government policies and regulations. You serve as the liaison between your bank and local businesses. If you work for a large national bank, maintaining a good relationship with the community is a crucial part of your job.

What is a bank manager?

Bank managers are professionals responsible for overseeing the daily operations of a bank branch or financial institution. They supervise staff, ensure customer satisfaction, manage budgets, and work to achieve business targets such as sales and customer growth. Bank managers also handle complex customer issues, ensure regulatory compliance, and help implement the bank's strategic policies at the branch level. Their leadership is key to maintaining the bank’s reputation and financial performance.

What qualifications do I need to be a bank manager?

To become a bank manager, candidates typically need a bachelor's degree in finance, business, or a related field, along with several years of experience in banking or financial services. Strong leadership, customer service skills, and knowledge of banking regulations are also essential; some positions may require professional certifications such as the Certified Bank Manager (CBM).

What are some common challenges bank managers face in leading their teams and ensuring branch performance?

Bank Managers often encounter challenges such as balancing sales targets with maintaining high customer service standards, adapting to regulatory changes, and motivating a diverse team. They must also address operational risks, resolve customer complaints efficiently, and foster collaboration between front-line staff and back-office teams. Successfully navigating these challenges requires strong leadership, adaptability, and effective communication to maintain branch performance and employee engagement.

What is the difference between Bank Manager vs Loan Officer?

AspectBank ManagerLoan Officer
Required CredentialsTypically a bachelor's degree in finance, business, or related field; management experienceOften a bachelor's degree in finance, economics, or related; may require licensing or certification
Work EnvironmentOversees branch operations, manages staff, interacts with customersEvaluates loan applications, assesses creditworthiness, works directly with clients
Employer & Industry UsageBank branches, financial institutionsCommercial banks, mortgage companies, credit unions

While both roles operate within banking, a Bank Manager oversees branch operations and staff, focusing on overall management. A Loan Officer specializes in evaluating and approving loan applications, working closely with clients to facilitate lending. Both roles require financial knowledge but differ in responsibilities and daily tasks.

What degree do you need for a bank manager?

Bank managers typically need a bachelor's degree in finance, business administration, economics, or a related field. Some employers prefer candidates with a master's degree or relevant work experience in banking or financial services. Strong leadership, customer service skills, and knowledge of banking regulations are also important for the role.
More about Bank Manager jobs
What are the most commonly searched types of Bank jobs in Rochester, NY? The most popular types of Bank jobs in Rochester, NY are:
What are popular job titles related to Bank Manager jobs in Rochester, NY? For Bank Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Bank Manager jobs in Rochester, NY look for? The top searched job categories for Bank Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Bank Manager jobs? Cities near Rochester, NY with the most Bank Manager job openings:
Bank Manager jobs near you
Infographic showing various Bank Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,392 per year, or $29.5 per hour.

Universal Banker - Float

Genesee Regional Bank

Rochester, NY • On-site

$22.25 - $25.50/hr

Full-time

Posted 28 days ago

Job description

Salary Range: $22.25 - $25.50
PRIMARY RESPONSIBILITY:
The Universal Banker is essential in creating a welcoming environment and building rapport to provide an exceptional customer service experience. Serving as a primary point of contact and the face of the bank, this role is responsible for transaction processing, maintenance, and handling service-related requests in person, through online chat submissions, and over the phone.
In addition, the universal banker supports the branch by acquiring, maintaining, and deepening client relationships through engaging conversations. They actively listen to clients' financial needs and facilitate referrals to a relationship banker for further assistance.
It's important to note that this position will require travel to any of our three branch locations: Greece, South Winton, and Pittsford.
ESSENTIAL FUNCTIONS:
  • Exemplify the GRB Experience; in being the first point of contact to clients, visitors and vendors. Demonstrate a professional, helpful and friendly manner in welcoming guests and directing them appropriately. Greet clients with warmth, genuine interest and a smile.
  • Answer the phone and online chat submissions professionally, promptly, and pleasantly.
  • Take ownership of account servicing and error resolution, including resolving routine customer problems and referring more complex issues Follow-up on these issues as required ensuring timely and accurate resolution and convert servicing situations into referral (sales) opportunities.
  • Provide incomparable customer service to all Retail, Commercial, and Mortgage clients alike, including but not limited to; account transfers, password resets, wire transfers, with the ability to assist with more complex service needs in conjunction with established internal escalation points.
  • Accurately process a variety of Retail and Commercial transactions, including but not limited to; deposits, withdrawals, loan payments and check cashing transactions in a timely and efficient manner.
  • Verify check endorsements and funds availability. Disburse cash to customers and conduct transactions according to procedures.
  • Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Balance daily work, adhering to all steps outlined in internal procedures.
  • Provide technical support/troubleshooting for clients related to GRB online, ATM/Debit Cards, Mobile Wallet activation and other banking services as needed.
  • Serve as Vault Custodian as needed, with responsibilities including; ordering of cash, assisting with preparation of cash for shipment, receipt of cash delivery, and balancing the branch.
  • Maintain a thorough knowledge of all Retail related procedures.
  • Assist the Branch Manager with branch soundness; helping maintain a consistent, well-organized, streamlined process to ensure all audits, regulatory policies and procedures are adhered to, appropriately retained, and up to date.
  • Understand and adhere to GRB's risk and regulatory standards, policies and controls that are in place. Identify risk-related issues needing escalation to management.
  • Open accounts for new customers and prepare new account paperwork, applications and request the required identification.
  • Promote strong customer and client interactions; develop new customer relationships and/or retain and expand existing relationships by proactively identifying opportunities to achieve personal referral (sales) goals to GRB's internal partners.
  • Crosstrain in all necessary branch responsibilities and functions.
  • Proactively work towards meeting/exceeding quarterly/annual assigned referral (sales) goals.
  • Each GRB location has additional responsibilities and specific duties unique to that particular office. Other tasks will be assigned accordingly, and as the manager sees fit, to assist with fulfillment of those needs.
  • 10% Travel required to support marketing events

EDUCATION AND EXPERIENCE:
High School Diploma is required, along with a minimum of 2 years' exceptional customer service experience and a minimum of 1 year of previous banking experience or the equivalent combination of education and experience.
COMPETENCIES:
  • Provide a remarkable client experience; greet clients with warmth, genuine interest and a smile.
  • Lead by example; identify current or potential problems, take ownership and see them through to resolution.
  • Act as a unified team; possess strong interpersonal skills including the ability to proactively communicate and help others within and across departments.
  • Ability to work independently. Seek and incorporate feedback on your performance from management, coworkers and clients.
  • General knowledge of PC with Windows based applications, CRM software, and multi-phone use.
  • Strong organizational skills, detail oriented-executes at a high degree of accuracy.
  • Excellent (written and verbal) communication and listening skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to make sound decisions.
  • Professional demeanor and appearance.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to stand, sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
The work environment is an indoor, climate-controlled office setting. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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