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Summit Bank Jobs in Rochester, NY (NOW HIRING)

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How much do summit bank jobs pay per hour?

As of May 29, 2026, the average hourly pay for summit bank in Rochester, NY is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a banker at Summit Bank, and why are they important?

To thrive as a banker at Summit Bank, you need a solid understanding of financial products, banking regulations, and customer service, typically supported by a degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance certifications like AML or KYC is often required. Strong interpersonal skills, attention to detail, and problem-solving abilities help you build client trust and manage accounts effectively. These skills ensure accurate financial transactions, regulatory compliance, and positive customer relationships, all of which are vital for success in banking.

What opportunities for professional growth are available for employees at Summit Bank?

Summit Bank encourages employee development through a variety of training programs, mentorship opportunities, and clear internal promotion paths. Employees are often given access to workshops on financial regulations, customer service, and leadership skills, helping them build expertise and advance within the organization. Regular performance reviews and transparent feedback support career progression, while cross-functional projects allow staff to broaden their knowledge and network within the bank. This focus on growth ensures that team members can pursue long-term, rewarding careers at Summit Bank.

What is Summit Bank and what services does it offer?

Summit Bank is a financial institution that provides a range of banking services, including personal and business accounts, loans, mortgages, credit cards, and online banking. The bank focuses on delivering personalized financial solutions to individuals, small businesses, and corporate clients. Customers can access services such as checking and savings accounts, investment products, and financial planning. Summit Bank aims to offer convenient, secure, and innovative banking experiences to meet the varied needs of its clients.

What is the difference between Summit Bank vs Summit Bank Teller?

AspectSummit BankSummit Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; banking certifications optional but beneficial
Work EnvironmentBank branches, customer service areasBank branches, customer service counters
Employer & Industry UsageFinancial institutions, banking industryBank branches, retail banking sector
Common Search & ComparisonGeneral banking roles, banking careersEntry-level banking position, customer service role

Summit Bank refers to the financial institution itself or broader banking roles, while a Summit Bank Teller is an entry-level position focused on customer service at bank branches. Tellers handle transactions and assist customers, often requiring basic banking knowledge and customer service skills. Understanding these differences helps job seekers identify the right role within the banking industry.

What are popular job titles related to Summit Bank jobs in Rochester, NY? For Summit Bank jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Summit Bank jobs in Rochester, NY look for? The top searched job categories for Summit Bank jobs in Rochester, NY are:
Summit Bank jobs near you
Infographic showing various Summit Bank job openings in Rochester, NY as of May 2026, with employment types broken down into 47% Full Time, 48% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,897 per year, or $21.1 per hour.
Advance Hire Member Service Center Representative (Full Time)

Advance Hire Member Service Center Representative (Full Time)

Summit Federal Credit Union

Rochester, NY • On-site

$20.50 - $21.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

STATUS: Full time / Non-Exempt

REPORTS TO: Director, Member Service Center

LOCATION: Corporate Office, Erie Blvd Branch

COMPENSATION: The starting hourly wage for this position is expected to be between $20.50 - $21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law.

HOURS: 37.5 hours per week

SCHEDULE: Shifts during the following hours of operation: Monday – Friday 8:00am – 6:00pm, Saturday 8:00am – 2:00pm

Work with a dynamic, small group of 30 team members who provide exceptional service to our members, over the phone!

Position Overview


The primary function of the Member Service Center Representative I is to perform routine transactions and answer account inquiries, over the phone. This includes, but is not limited to, transaction/statement reviews, transfers, loan payments, balance inquiries, check withdrawals and assistance with Online Banking. The Member Service team continues to put the member first as we provide financial solutions and seamless use of our digital channels.

Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values.


Essential Functions


  • Perform various financial transactions and inquiry requests accurately and efficiently.
  • Solve for member immediate needs by asking high impact questions and having a strong understanding of The Summit’s products, services and programs and the benefits they offer.
  • Provide members with accurate information on the credit union’s products and services in an effective and professional manner while striving for first call resolution.
  • Follows the defined Quality Assurance program to allow for exceptional member experience.
  • Meet assigned sales goals as determined by management.
  • Display excellent interpersonal skills, being able to interact professionally and effectively with members over the telephone.
  • Adhere to credit union and departmental policies and procedures.
  • Maintain strict adherence to security protocols for identifying members.
  • Promote a positive and professional environment based on The Summit’s core values.

Other

  • Update and document information learned about members.
  • Assist in various duties upon management’s request.
  • Participate in special projects as assigned by management.
  • Work overtime when requested by management.

Qualifications

Education/Experience: An equivalent combination of the following:

  • Education: High School Diploma or GED equivalent
  • Experience: One to two years’ prior teller, call center or member/customer experience preferred
  • Sales experience preferred.
  • Knowledge of Microsoft Windows and Microsoft Office Suite.
  • Capable of advancing to a MSCR II position, as it becomes available, within one year of employment.

Skills/Abilities/Knowledge

  • Strong critical thinking skills
  • Strong math and keyboarding skills.
  • Ability to listen and communicate effectively.
  • Ability to read, comprehend and explain transaction history and account activity.
  • Excellent interpersonal skills to create a positive member experience.
  • Strong attention to detail and excellent organizational skills.
  • Microsoft Office Suite, particularly: Outlook, Word, and Excel
  • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines)
  • Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software.


Licensure Requirements

  • In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

Working Environment

  • Must be able to sit and/or stand for extended periods of time. Occasional lifting required. Lifting (5-10 pounds)
  • Standing/Sitting extended periods of time, while working in front of computer monitor
  • Typing / Data Entry
  • Professional Office Environment
  • Overhead Lighting

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.