1

Universal Banker Jobs in Rochester, NY (NOW HIRING)

Universal Banker

Rochester, NY ยท On-site

$22.02/hr

As a Universal Banker at ESL you will: * Create a positive face to face member experience * Build long lasting relationships with members * Work in both a Teller or Relationship Banker position ...

Universal Banker

Rochester, NY ยท On-site

$22.02/hr

As a Universal Banker at ESL you will: * Create a positive face to face member experience * Build long lasting relationships with members * Work in both a Teller or Relationship Banker position ...

Universal Banker - Float

Rochester, NY ยท On-site

$22.25 - $25.50/hr

The Universal Banker is essential in creating a welcoming environment and building rapport to provide an exceptional customer service experience. Serving as a primary point of contact and the face of ...

Universal Banker

Batavia, NY ยท On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Universal Banker

Batavia, NY

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Universal Banker - Float

Rochester, NY ยท On-site

$17.75 - $22.25/hr

Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed. Primary Responsibilities: Educate customers and explain features and ...

Universal Banker - Float

Rochester, NY ยท On-site

$18.68 - $31.14/hr

Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed. Primary Responsibilities: Educate customers and explain features and ...

Relationship Banker

Canandaigua, NY ยท On-site

$19 - $26/hr

Join the Five Star Bank Team as a Relationship Banker At Five Star Bank, our people are our greatest competitive advantage. As a Relationship Banker, you will combine expert financial knowledge with ...

Personal Banker

Webster, NY ยท On-site

$20.67 - $31.25/hr

Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling ...

Personal Banker

Webster, NY ยท On-site

$17.75 - $21.50/hr

Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling ...

Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling ...

Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling ...

next page

Showing results 1-20

Universal Banker information

See Rochester, NY salary details

$12

$19

$25

How much do universal banker jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for universal banker in Rochester, NY is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.35 per hour, depending on experience, location, and employer.

How does a Universal Banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

What Does a Universal Banker Do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a Universal Banker, and why are they important?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

What are Universal Bankers?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.
What are popular job titles related to Universal Banker jobs in Rochester, NY? For Universal Banker jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Universal Banker jobs in Rochester, NY look for? The top searched job categories for Universal Banker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Universal Banker jobs? Cities near Rochester, NY with the most Universal Banker job openings:
Universal Banker

Universal Banker

ESL Federal Credit Union

Rochester, NY โ€ข On-site

$22.02/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Hours:

40 hours

Schedule:

Monday โ€“ Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. โ€“ 5:00 p.m., Tuesday & Wednesday 9:00 a.m. โ€“ 4:00 p.m., and Saturday 9:00 a.m. โ€“ 1:00 p.m. Must be flexible to meet current and future business needs.

Comprehensive Benefits:

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan:

$22.02 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Something wonderful happens when you love what you do. So consider a career at ESL. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ยฎ. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well:

  • Best Workplaces for Millennials
  • Best Workplaces for Women
  • Best Workplaces in Financial Services and Insurance
  • Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a โ€œRochesterโ€™s Choiceโ€ award winner and a โ€œTraining Top 125โ€ recipient!

ESL is currently seekingย Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Universal Banker at ESL you will:

  • Create a positive face to face member experience
  • Build long lasting relationships with members
  • Work in both a Teller or Relationship Banker position depending on branch needs
  • Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

  • Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions

  • Educate and Refer a variety of products and services to members

  • Assist members with accounts, loans, fraud and maintenance

  • Learn about the banking and finance industry
  • Gain exposure to career opportunities at ESL

ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. This position is flexing and floating to Westside Districts or Eastside Districts until placement is made at one branch. You will be eligible to receive a $160.00 car allowance at the conclusion of the month.ย 

Eastside/Central Districtsย 

Westside/Central Districts

Brighton Henrietta

Batavia

Fairport

Brockport

Penfield

Chili

Pittsford

Geneseoย 

Webster

Long Pond

Twelve Corners (Brighton)ย 

Mt. Readย 

Culver Ridgeย 

Ridgeway

Hudson Ave

ย  ย  ย  ย  ย  ย  ย  ย  ย Bulls Headย  ย  ย  ย  ย  ย  ย  ย  ย  (Downtown Rochester)ย 

Irondequoitย 

ย  ย  ย  ย Chestnut Streetย  ย  ย  ย  ย  (Downtown Rochester)

ย  ย  ย  ย Merchants Walkย  ย  ย  (Downtown Rochester)

Goodman Streetย 

Cobblestone (Victor)ย 

Lake Ave

Qualifications:
  • One year in sales/service in the financial services, retail, professional services worker industries
  • High School diploma or High School equivalency diploma required
  • Strong communication, problem solving and decision making abilities
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Prior Sales Experience preferred
  • Understanding of banking products and services preferred
  • Notary preferred; if not obtain within 12 months of filling role
  • Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL

  • Demonstrates alignment with ESLโ€™s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.

Weโ€™re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

#LI-JM1