Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on ...
Bank Teller
Brockport, NY · On-site
$16.50 - $19.50/hr
Promote Digital Banking: Educate customers on self-service tools including mobile banking, ATMs ... A collaborative team player who's eager to learn, puts customers first and enjoys creating positive ...
Bank Teller
Brockport, NY · On-site
$16.50 - $19.50/hr
Promote Digital Banking: Educate customers on self-service tools including mobile banking, ATMs ... A collaborative team player who's eager to learn, puts customers first and enjoys creating positive ...
Relationship Banking Representative
Clifton Springs, NY · On-site
$18.25/hr
Our retail division, Community Bank, N.A., operates more than 200 customer facilities across ... first mindset. Open new accounts, close accounts, initiate wire transfers, and support service ...
Relationship Banking Representative
Clifton Springs, NY · On-site
$18.25/hr
Our retail division, Community Bank, N.A., operates more than 200 customer facilities across ... first mindset. Open new accounts, close accounts, initiate wire transfers, and support service ...
Universal Banker I- Rochester Region
Rochester, NY · On-site
$21.50/hr
Knowledge of bank operating policies and procedures. * Proficiency with a PC and associated programs (such as Microsoft Office). What does a successful first year in this position look like? * Able ...
Quick apply
Universal Banker I- Rochester Region
Rochester, NY · On-site
$21.50/hr
Knowledge of bank operating policies and procedures. * Proficiency with a PC and associated programs (such as Microsoft Office). What does a successful first year in this position look like? * Able ...
Universal Banker - Float
$22.25 - $25.50/hr
Serving as a primary point of contact and the face of the bank, this role is responsible for ... Exemplify the GRB Experience ; in being the first point of contact to clients, visitors and vendors.
New
Universal Banker - Float
$22.25 - $25.50/hr
Serving as a primary point of contact and the face of the bank, this role is responsible for ... Exemplify the GRB Experience ; in being the first point of contact to clients, visitors and vendors.
New
First Bank Banking information
See Rochester, NY salary details
$10.9K - $20.7K
0% of jobs
$20.7K - $30.5K
0% of jobs
$30.5K - $40.3K
0% of jobs
$40.3K - $50.1K
13% of jobs
$59.8K is the 25th percentile. Wages below this are outliers.
$50.1K - $60K
13% of jobs
The median wage is $67K / yr.
$60K - $69.8K
35% of jobs
$69.8K - $79.6K
8% of jobs
$79.6K - $89.4K
3% of jobs
$95.8K is the 75th percentile. Wages above this are outliers.
$89.4K - $99.3K
5% of jobs
$99.3K - $109.1K
5% of jobs
$109.1K - $118.9K
18% of jobs
$10.9K
$80.5K
$118.9K
How much do first bank banking jobs pay per year?
As of Jul 15, 2026, the average yearly pay for first bank banking in Rochester, NY is $80,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $118,400.00 per year, depending on experience, location, and employer.
What does a First Bank Banking professional do?
A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.
What is the difference between First Bank Banking vs Customer Service Representative?
| Aspect | First Bank Banking | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require banking certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Bank branches, offices, and online platforms | Bank branches, call centers, retail locations |
| Employer & Industry Usage | Financial institutions, banking industry | Retail banking, financial services |
| Common Search & Comparison | Roles involving banking operations and customer interaction | Frontline customer support in banking |
First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.
What are the key skills and qualifications needed to thrive as a First Bank Banking professional, and why are they important?
To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.
What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?
New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.
What are popular job titles related to First Bank Banking jobs in Rochester, NY? For First Bank Banking jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching First Bank Banking jobs in Rochester, NY look for? The top searched job categories for First Bank Banking jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for First Bank Banking jobs? Cities near Rochester, NY with the most First Bank Banking job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Five Star Bank (New York) rating
7.1
Based on 8 frontline employees who took The Breakroom Quiz
106th of 149 rated banks
Job description
Five Star Bank is growing, and we’re always looking for talented individuals to join our branch teams. If you don’t see a current branch opening on our careers page, we encourage you to apply here. Your information will be reviewed and considered as opportunities become available in your area.
Opportunities in our Branches Include:
Service Associate:
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on processing routine transactions, supporting daily branch operations, and assisting customers with account needs. Service Associates build strong customer relationships by delivering friendly, dependable service while ensuring compliance with policies and procedures.
Relationship Banker:
Relationship Bankers take ownership of the customer experience from beginning to end by proactively developing new relationships and strengthening existing ones. This role emphasizes outbound prospecting, financial needs discovery, and consultative conversations to recommend appropriate banking products and services. Relationship Bankers support customers’ financial well‑being while driving branch growth through solution‑based selling and exceptional service.
Branch Manager:
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and mentoring staff; ensuring operational excellence and regulatory compliance; and fostering strong community relationships. Branch Managers balance strategic growth initiatives with day‑to‑day leadership to achieve branch goals, deepen customer relationships, and contribute to the bank’s long‑term success.
Why You’ll Love Working at Five Star Bank:
- In‑branch incentives to help increase your earning potential
- Access to premier banking services
- Competitive paid time off
- 11 paid company holidays
- Comprehensive health and welfare benefits starting the first of the month after hire, including medical, vision, dental, prescription coverage, flexible spending accounts, life insurance, voluntary benefits, and company‑provided disability coverage
- Retirement benefits including a 401(k) and an employer‑funded pension plan
- Employee perks such as tuition reimbursement, wellness reimbursement, employee‑only financial services, and an employee referral program
- Paid volunteer opportunities to support the communities we serve
Candidates selected to move forward in the hiring process will be required to apply to the specific job posting associated with the role being offered, in accordance with standard company hiring practices.
A member of our team will reach out directly if an opportunity aligns with your background, experience, and interests.
What Five Star Bank (New York) employees say
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