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Citizens Bank Jobsexternal in Rochester, NY (NOW HIRING)

Citizens Bank

Citizens Teller

Irondequoit, NY · On-site

$21 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens Bank

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens Bank

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens Bank

Citizens Teller Part Time

Rochester, NY · On-site

$21 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens Bank

Sr Maintenance Tech

Rochester, NY · On-site

$29 - $36/hr

Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit About ...

Citizens Bank

Sr Maintenance Tech

Rochester, NY · On-site

$29 - $36/hr

Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit About ...

Citizens Bank

Custodian Tech

Rochester, NY · On-site

$22 - $24/hr

Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit About ...

Citizens Bank

Sr Maintenance Tech

Rochester, NY · On-site

$22 - $26/hr

Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit About ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Irondequoit, NY · On-site

$21 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Webster, NY · On-site

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Irondequoit, NY · On-site

$21 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Rochester, NY

$20.67 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

Citizens

Citizens Teller

Irondequoit, NY · On-site

$21 - $25.48/hr

... Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and ...

All JobsCitizens Bank JobsCitizens Bank Jobs in Rochester, NY

Citizens Bank information

See Rochester, NY salary details

$12

$19

$25

How much do citizens bank jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for citizens bank in Rochester, NY is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Citizens Bank employee, and why are they important?

To thrive at Citizens Bank, you generally need a background in finance or business, relevant banking experience, and a strong understanding of financial products and services. Familiarity with banking software systems, customer relationship management (CRM) tools, and compliance certifications such as FINRA licenses may be required for certain roles. Excellent interpersonal skills, attention to detail, and problem-solving abilities help employees build trust with clients and work effectively in team environments. These skills are crucial for ensuring regulatory compliance, delivering exceptional customer service, and contributing to the bank's overall success.

What is the difference between Citizens Bank vs Loan Officer?

AspectCitizens BankLoan Officer
Primary RoleFinancial institution providing banking servicesProfessionals who evaluate and approve loan applications
Work EnvironmentBank branches, corporate officesBank branches, client meetings, remote work
Required CredentialsVaries; often a degree in finance or related fieldOften requires a finance, business degree, or relevant experience
Industry UsageUsed by banking institutions like Citizens BankCommonly used by banking and mortgage companies

Citizens Bank is a financial institution offering a range of banking services, while a Loan Officer is a professional role within banks like Citizens Bank, responsible for evaluating and processing loan applications. The two are related but serve different functions within the banking industry.

What are some common challenges faced by employees working at Citizens Bank, and how does the company support staff in overcoming them?

Employees at Citizens Bank often navigate challenges such as adapting to regulatory changes, meeting customer expectations in a fast-paced environment, and staying up-to-date with evolving banking technologies. The company supports staff by providing ongoing training programs, access to digital tools, and fostering a collaborative team culture. Additionally, Citizens Bank encourages open communication between managers and team members, ensuring that employees have the guidance and resources needed to succeed in their roles.

What is a Citizens Bank employee?

A Citizens Bank employee is a professional who works for Citizens Bank, a major regional bank offering a wide range of financial products and services. Employees may work in various roles such as customer service, banking operations, lending, financial advising, or management. Their responsibilities typically include assisting customers, managing accounts, processing transactions, and providing financial guidance. Citizens Bank values customer service, ethical practices, and financial expertise. Employees receive training to ensure they can meet the needs of both individuals and businesses.
What are popular job titles related to Citizens Bank jobs in Rochester, NY? For Citizens Bank jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Citizens Bank jobs in Rochester, NY look for? The top searched job categories for Citizens Bank jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Citizens Bank jobs? Cities near Rochester, NY with the most Citizens Bank job openings:
Citizens Bank jobs near you
Infographic showing various Citizens Bank job openings in Rochester, NY as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $40,754 per year, or $19.6 per hour.

Citizens Teller

Citizens Bank

Irondequoit, NY • On-site

$21 - $25.48/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


Starting Salary: $21 / hour and up
As a Citizens Teller - YOU make a real difference for our customers and the branch team.
What you'll do
You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
  • Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
  • Commitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
  • Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
  • Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required Qualifications
  • High School degree or GED
  • Minimum of 6 months experience processing transactions (cash and/or digital payments)
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
  • Strong listening and communication skills
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
  • Ability to problem solve and provide solutions to customer issues
  • Customer-centric to deliver exceptional service
  • Comfortable with using digital technology to support the delivery of business goals
  • Ability to work branch hours, which can include weekends and evenings
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

Preferred Skills/Experience
  • 1 year of experience processing transactions (cash and/or digital payments)
  • Motivates others, like teammates, business partners, and specialists, through collaboration
  • Process-oriented, energetic, detail-oriented and ability to multitask effectively

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Varies with branch needs and may include weekends and evenings

Pay Transparency
The salary range for this position is $21.00 - $25.48 per hour. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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