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Citizens Bank Jobs (NOW HIRING)

Citizens Bank

Personal Banker II, Float

Mooresville, IN · On-site

$19 - $23.25/hr

... find Citizens Bank's products to enhance their financial health. * Informs and guides customers in opening their bank accounts, by providing various account alternatives to customers, such as the ...

Citizens Bank

Citizens Banker

Pittsburgh, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Personal Banker II, Float

Mooresville, IN · On-site

$19 - $23.25/hr

... find Citizens Bank's products to enhance their financial health. * Informs and guides customers in opening their bank accounts, by providing various account alternatives to customers, such as the ...

Citizens Bank

Personal Banker

Oregon City, OR · On-site

$19.50 - $24.89/hr

Benefits Citizens Bank offers competitive compensation and outstanding benefits: * Medical, Dental, and Vision Insurance * 401(k) with Employer Matching * Employee Assistance and Wellness Program

Citizens Bank

Citizens Banker

Pittsfield, MA · On-site

$25 - $30.77/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Philadelphia, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Bethel Park, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Lansdale, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Norristown, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Norristown, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Harrisburg, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Latrobe, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Conshohocken, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Warrington, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Irondequoit, NY · On-site

$25 - $30.77/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

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Citizens Bank information

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How much do citizens bank jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for citizens bank in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Citizens Bank employee, and why are they important?

To thrive at Citizens Bank, you generally need a background in finance or business, relevant banking experience, and a strong understanding of financial products and services. Familiarity with banking software systems, customer relationship management (CRM) tools, and compliance certifications such as FINRA licenses may be required for certain roles. Excellent interpersonal skills, attention to detail, and problem-solving abilities help employees build trust with clients and work effectively in team environments. These skills are crucial for ensuring regulatory compliance, delivering exceptional customer service, and contributing to the bank's overall success.

What is the difference between Citizens Bank vs Loan Officer?

AspectCitizens BankLoan Officer
Primary RoleFinancial institution providing banking servicesProfessionals who evaluate and approve loan applications
Work EnvironmentBank branches, corporate officesBank branches, client meetings, remote work
Required CredentialsVaries; often a degree in finance or related fieldOften requires a finance, business degree, or relevant experience
Industry UsageUsed by banking institutions like Citizens BankCommonly used by banking and mortgage companies

Citizens Bank is a financial institution offering a range of banking services, while a Loan Officer is a professional role within banks like Citizens Bank, responsible for evaluating and processing loan applications. The two are related but serve different functions within the banking industry.

What are some common challenges faced by employees working at Citizens Bank, and how does the company support staff in overcoming them?

Employees at Citizens Bank often navigate challenges such as adapting to regulatory changes, meeting customer expectations in a fast-paced environment, and staying up-to-date with evolving banking technologies. The company supports staff by providing ongoing training programs, access to digital tools, and fostering a collaborative team culture. Additionally, Citizens Bank encourages open communication between managers and team members, ensuring that employees have the guidance and resources needed to succeed in their roles.

What is a Citizens Bank employee?

A Citizens Bank employee is a professional who works for Citizens Bank, a major regional bank offering a wide range of financial products and services. Employees may work in various roles such as customer service, banking operations, lending, financial advising, or management. Their responsibilities typically include assisting customers, managing accounts, processing transactions, and providing financial guidance. Citizens Bank values customer service, ethical practices, and financial expertise. Employees receive training to ensure they can meet the needs of both individuals and businesses.
More about Citizens Bank jobs
What cities are hiring for Citizens Bank jobs? Cities with the most Citizens Bank job openings:
What states have the most Citizens Bank jobs? States with the most job openings for Citizens Bank jobs include:
What job categories do people searching Citizens Bank jobs look for? The top searched job categories for Citizens Bank jobs are:
Citizens Bank jobs near you
Infographic showing various Citizens Bank job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 91% Full Time, 6% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.
Personal Banker II, Float

Personal Banker II, Float

Citizens Bank

Mooresville, IN • On-site

$19 - $23.25/hr

Full-time

Posted 12 days ago

Job description

Summary of Job Responsibilities:

Drives banking center performance results through strong individual sales performance. Has a strong understanding of Citizen Banks products and services. Supports the daily operations of the banking center while providing superior customer service. The Personal Banker Float will travel to branches across our footprint on a frequent basis.

Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations, bank policies and procedures. Position involves considerable customer contact and travel to all branch locations and bank departments.

Essential Job Duties:

  • Travels to branches within the banking footprint on a frequent basis for an undetermined length of time, due to staffing situations, vacations, illness, leaves of absences etc.
  • Provides guidance and participates in daily operational and sales activities to achieve customer service and business growth objectives.
  • It is the responsibility of a personal banker to assess their client's needs and help them find Citizens Bank's products to enhance their financial health.
  • Informs and guides customers in opening their bank accounts, by providing various account alternatives to customers, such as the type of checking and savings accounts, overdraft protection etc.
  • Gathers customer's data to propose consumer products and takes credit applications
  • Drives sales through excellent customer service and proactive customer engagement.
  • Focuses on key behaviors that result in quality new accounts that are relationship-based.
  • Leads the conversion of service requests to sales.
  • Builds camaraderie among the team to help deliver on service and sales goals.
  • Processes customer transactions accurately and in compliance with current policies, procedures and guidelines.
  • Follows all regulatory, security, and audit requirements. Protects customer information.
  • Ensures that proper cash control and audit procedures are being adhered to.
  • Seeks opportunities for internal partner referrals, such as lending officers.

Skills and Abilities Required:

  • Personal Banker is a financial professional who requires more than just financial skills as interpersonal abilities are equally important because the role involves managing access and providing financial advice on what kind of products Citizens Bank has to improve
  • Ability to communicate and build relationships with others.
  • Active listening, dependability, trouble shooting, motivation and being very observant are a must.
  • Exhibits excellent judgment in handling confidential information
  • The ability to communicate, speak clearly, and demonstrates a high level of interpersonal skills necessary to represent the bank in dealing with customers.
  • The ability to read, write, and speak English (multiple languages is a plus); count currency and coin; and to perform simple arithmetic calculations.

Minimum Level of Performance and Training Required

  • High school education or GED required with some college preferred. Pursuing higher education, preferably in finance or related fields is a plus.
  • Two years previous Banking experience or one year banking experience within Citizens Bank
  • Two years previous customer service background and cash handling experience.
  • Two years previous computer experience with Windows, Microsoft Office, and other computer applications OR one year experience with Citizens Bank's technology
  • Knowledge of consumer loans products, taking credit applications and making recommendations is a plus.
  • Will have individual established goals to meet.
  • Successful completion of pre-employment test, drug screen, background check, and credit check.

Working Conditions:

  • Minimum discomfort from noise, heat, dust, and other causes.
  • Required to stand for long periods when providing customer services.
  • Exposed to potential robbery conditions. Receives detailed instructions and procedures to be followed to minimize the risk.