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How much do first citizens bank teller jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for first citizens bank teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the First Citizens Bank Teller position, and why are they important?

To thrive as a First Citizens Bank Teller, you need accuracy in handling cash, basic math skills, and a high school diploma or equivalent. Familiarity with banking software systems and cash management procedures is commonly required, and on-the-job training may be provided. Exceptional customer service, attention to detail, and strong communication skills are valuable soft skills in this role. These abilities are crucial for ensuring accurate transactions, preventing errors, and building positive relationships with customers.

What is a First Citizens Bank Teller job?

A First Citizens Bank Teller is responsible for assisting customers with financial transactions such as deposits, withdrawals, check cashing, and loan payments. They provide excellent customer service, ensure account security, and follow bank policies and procedures. Tellers also handle cash, balance their drawers, and may assist with other banking services like opening accounts. This role requires accuracy, attention to detail, and strong communication skills.

What does a typical day look like for a First Citizens Bank Teller?

A typical day for a First Citizens Bank Teller involves assisting customers with deposits, withdrawals, and account inquiries at the branch, while maintaining accurate transaction records and balancing your cash drawer. Tellers often answer questions about products and services, spot opportunities to refer clients to other banking professionals, and ensure compliance with bank policies. You'll work in a team environment, collaborating closely with fellow tellers and branch management to deliver efficient and friendly service. The role is fast-paced, customer-focused, and provides valuable experience in the financial services industry, with opportunities for advancement over time.

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First Citizens Bank Teller jobs near you
Sales & Service Representative (Universal Banker)

Sales & Service Representative (Universal Banker)

First Citizens Bank

Omaha, NE • On-site

Full-time

Posted 9 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications
  • Basic Qualifications:
    • High School Diploma or GED
    • 6 months customer service experience
  • Additional Skills and Experiences:
    • 1+ years of recent banking experience, ideally as a Bank Teller or Universal Banker
    • 1+ years of recent, high volume cash-handling ($USD)
    • Previous sales experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Qualifications:
  • Basic Qualifications:
    • High School Diploma or GED
    • 6 months customer service experience
  • Additional Skills and Experiences:
    • 1+ years of recent banking experience, ideally as a Bank Teller or Universal Banker
    • 1+ years of recent, high volume cash-handling ($USD)
    • Previous sales experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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