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How much do first citizens bank teller jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for first citizens bank teller in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a First Citizens Bank teller?

A First Citizens Bank Teller is responsible for assisting customers with financial transactions such as deposits, withdrawals, check cashing, and loan payments. They provide excellent customer service, ensure account security, and follow bank policies and procedures. Tellers also handle cash, balance their drawers, and may assist with other banking services like opening accounts. This role requires accuracy, attention to detail, and strong communication skills.

What does a First Citizens Bank teller do?

A typical day for a First Citizens Bank Teller involves assisting customers with deposits, withdrawals, and account inquiries at the branch, while maintaining accurate transaction records and balancing your cash drawer. Tellers often answer questions about products and services, spot opportunities to refer clients to other banking professionals, and ensure compliance with bank policies. You'll work in a team environment, collaborating closely with fellow tellers and branch management to deliver efficient and friendly service. The role is fast-paced, customer-focused, and provides valuable experience in the financial services industry, with opportunities for advancement over time.

What are the key skills and qualifications needed to thrive as a First Citizens Bank teller?

To thrive as a First Citizens Bank Teller, you need accuracy in handling cash, basic math skills, and a high school diploma or equivalent. Familiarity with banking software systems and cash management procedures is commonly required, and on-the-job training may be provided. Exceptional customer service, attention to detail, and strong communication skills are valuable soft skills in this role. These abilities are crucial for ensuring accurate transactions, preventing errors, and building positive relationships with customers.

Can you get hired as a First Citizens Bank Teller with no experience?

First Citizens Bank Tellers typically do not require prior banking experience, as training is provided on the job. Employers often look for strong customer service skills, basic math ability, and a professional attitude. Entry-level positions may be available to candidates without previous banking experience, but some familiarity with cash handling or retail work can be beneficial.
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First Citizens Bank Teller jobs near you
Infographic showing various First Citizens Bank Teller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Operations Services Supervisor (Teller Manager)

First Citizens Bank

Black Mountain, NC • On-site

$20.50 - $28/hr

Full-time

Re-posted 6 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.

A successful candidate will demonstrate:

Management Skills: Capable of managing and developing members on a team to ensure operational soundness

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks

Influence: Capable of building rapport with different personalities to drive positive results

Agility: Able to process information and move quickly through problem resolution

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
  • Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals.

Qualifications

Bachelor's Degree and 1 year of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management

Preferred Area of Experience: Management or supervisory experience or banking experience

Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 1 year of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management

Preferred Area of Experience: Management or supervisory experience or banking experience

Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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