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Citizens Bank Jobs (NOW HIRING)

Citizens Bank

Citizens Banker

Chatham, NJ · On-site

$20.67 - $25.48/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Latham, NY · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Marlton, NJ · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Sudbury, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Quincy, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Belmont, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Gloucester, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Chesterland, OH · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Warwick, RI · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Franklin, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Detroit, MI · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Chalfont, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Waltham, MA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Havertown, PA · On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Buffalo, NY · On-site

$25 - $30.77/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Oregon, OH · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Slingerlands, NY · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Somerset, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Reading, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Bank

Citizens Banker

Windham, NH · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

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Showing results 21-40

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Citizens Bank information

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$12

$19

$25

How much do citizens bank jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for citizens bank in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is a Citizens Bank employee?

A Citizens Bank employee is a professional who works for Citizens Bank, a major regional bank offering a wide range of financial products and services. Employees may work in various roles such as customer service, banking operations, lending, financial advising, or management. Their responsibilities typically include assisting customers, managing accounts, processing transactions, and providing financial guidance. Citizens Bank values customer service, ethical practices, and financial expertise. Employees receive training to ensure they can meet the needs of both individuals and businesses.

What are the key skills and qualifications needed to thrive as a Citizens Bank employee, and why are they important?

To thrive at Citizens Bank, you generally need a background in finance or business, relevant banking experience, and a strong understanding of financial products and services. Familiarity with banking software systems, customer relationship management (CRM) tools, and compliance certifications such as FINRA licenses may be required for certain roles. Excellent interpersonal skills, attention to detail, and problem-solving abilities help employees build trust with clients and work effectively in team environments. These skills are crucial for ensuring regulatory compliance, delivering exceptional customer service, and contributing to the bank's overall success.

What are some common challenges faced by employees working at Citizens Bank, and how does the company support staff in overcoming them?

Employees at Citizens Bank often navigate challenges such as adapting to regulatory changes, meeting customer expectations in a fast-paced environment, and staying up-to-date with evolving banking technologies. The company supports staff by providing ongoing training programs, access to digital tools, and fostering a collaborative team culture. Additionally, Citizens Bank encourages open communication between managers and team members, ensuring that employees have the guidance and resources needed to succeed in their roles.

What is the difference between Citizens Bank vs Loan Officer?

AspectCitizens BankLoan Officer
Primary RoleFinancial institution providing banking servicesProfessionals who evaluate and approve loan applications
Work EnvironmentBank branches, corporate officesBank branches, client meetings, remote work
Required CredentialsVaries; often a degree in finance or related fieldOften requires a finance, business degree, or relevant experience
Industry UsageUsed by banking institutions like Citizens BankCommonly used by banking and mortgage companies

Citizens Bank is a financial institution offering a range of banking services, while a Loan Officer is a professional role within banks like Citizens Bank, responsible for evaluating and processing loan applications. The two are related but serve different functions within the banking industry.

More about Citizens Bank jobs

What cities are hiring for Citizens Bank jobs?

Cities with the most Citizens Bank job openings:

What states have the most Citizens Bank jobs?

States with the most job openings for Citizens Bank jobs include:

What job categories do people searching Citizens Bank jobs look for?

The top searched job categories for Citizens Bank jobs are:

Citizens Bank jobs near you
Infographic showing various Citizens Bank job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.

Citizens Banker

Citizens Bank

Chatham, NJ • On-site

$20.67 - $25.48/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description


Starting Salary: $25 / hour and up
Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
What you'll do
Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!
Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
  • Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
  • Commitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
  • Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
  • Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required Qualifications
  • High School degree or GED required
  • 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
  • Ability to effectively ask questions and identify needs to improve the customer relationship
  • Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
  • Demonstrated skills in using digital technology to support the delivery of business goals
  • Aptitude to problem solve and provide solutions to customer issues
  • Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
  • Self-motivated, confident and ability to multitask effectively
  • Ability to work branch hours, which can include weekends and evenings
  • Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

Preferred skills/experience
  • 1 year cash handling experience

Hours and Work Schedule
  • Hours per Week: 40
  • Work Schedule: Varies with branch needs and may include weekends and evenings

Pay Transparency
The salary range for this position is $20.67 - $25.48 per hour. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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