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Banking Operations Jobs in Rochester, NY (NOW HIRING)

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Banking Operations information

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$9

$23

$48

How much do banking operations jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for banking operations in Rochester, NY is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $27.26 per hour, depending on experience, location, and employer.

What are banking operations?

Banking operations refer to the daily activities, processes, and systems that banks use to manage accounts, process transactions, ensure compliance, and provide customer services. These operations include handling deposits and withdrawals, loan processing, clearing checks, maintaining records, and ensuring regulatory requirements are met. Efficient banking operations are crucial for ensuring smooth financial transactions, minimizing risks, and maintaining customer trust. Professionals in this field work behind the scenes to support the bank’s core functions and deliver seamless banking experiences.

What is the highest paying job in banking?

The highest paying roles in banking are typically executive positions such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), or Chief Risk Officer (CRO), which require extensive experience, leadership skills, and advanced financial knowledge. Investment banking roles, especially managing directors and senior traders, also offer high compensation, often including bonuses and incentives. These positions usually demand advanced degrees, certifications, and a strong track record in finance and management.

What does banking operations work?

Banking operations work involves managing daily banking activities such as processing transactions, maintaining accounts, ensuring compliance with regulations, and supporting customer service. It requires attention to detail, knowledge of banking systems, and often involves using specialized software and tools. Professionals in this field help ensure the smooth functioning of a bank’s services and operations.

Is bank operations a good career?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking systems, and can offer opportunities for advancement within financial institutions.

What is the salary of a banking operation officer?

The salary of a banking operations officer typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the size of the financial institution. Entry-level positions may start lower, while experienced officers or those in senior roles can earn higher compensation, often supplemented with benefits and bonuses.

What is the difference between Banking Operations vs Bank Teller?

AspectBanking OperationsBank Teller
Primary RoleManage back-office functions, processing transactions, compliance, and account maintenanceAssist customers at the branch, handle deposits, withdrawals, and basic account inquiries
Required SkillsAttention to detail, knowledge of banking procedures, compliance standardsCustomer service, communication skills, basic banking knowledge
Work EnvironmentBack-office, administrative setting within banksBranch front-line, customer-facing environment
CertificationsOften requires banking or finance certifications, but not alwaysTypically requires basic banking or customer service training

Banking Operations and Bank Tellers both work within the banking industry but serve different functions. Banking Operations focuses on back-end processes, compliance, and transaction processing, while Bank Tellers interact directly with customers. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive in Banking Operations, and why are they important?

To thrive in Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing software, and regulatory compliance platforms is typically required. Excellent organizational skills, teamwork, and effective communication help professionals manage high-volume transactions and resolve issues efficiently. These competencies ensure the accuracy, security, and efficiency of daily banking activities, which are critical for maintaining trust and compliance in the financial sector.

What are some common challenges faced in a Banking Operations role, and how are they typically addressed?

Professionals in Banking Operations often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and ensuring timely settlement of payments. These challenges are typically addressed by implementing robust process controls, utilizing specialized banking software, and participating in ongoing compliance training. Collaboration with compliance, IT, and front-office teams is also essential to streamline workflows and quickly resolve any discrepancies or issues that arise.
What are popular job titles related to Banking Operations jobs in Rochester, NY? For Banking Operations jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Banking Operations jobs in Rochester, NY look for? The top searched job categories for Banking Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Banking Operations jobs? Cities near Rochester, NY with the most Banking Operations job openings:
Banking Operations jobs near you
Infographic showing various Banking Operations job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $49,569 per year, or $23.8 per hour.
Digital Banking Systems Analyst

Digital Banking Systems Analyst

Five Star Bank

Rochester, NY • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Five Star Bank (New York) rating

7.1

Company rating: 7.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

106th of 149 rated banks

Job description

Purpose: Five Star Bank is seeking a System Analyst I - Digital Banking role that supports the delivery, testing, maintenance, and enhancement of the bank’s digital banking platforms, including mobile, online, and other customer facing systems. This role supports multiple business lines, including retail, commercial, operations, and marketing, by helping oversee vendor managed digital banking systems and their integrations with core platforms such as Jack Henry and other ancillary products. This role ensures platform stability, compliance, reliable performance, and continuous improvement by providing system support, monitoring integrations, executing structured testing, collaborating with cross functional teams, assisting with new feature implementation, and maintaining accurate documentation.



Essential Functions:

  • Participate in Requirements Gathering: Collaborate with stakeholders to understand business goals and user needs.
  • System Design & Feasibility Analysis: Translate requirements into technical specifications and collaborate with architects in designing the system architecture. Evaluate the technical and financial viability of proposed solutions.
  • Support: Provide support for business users on digital banking system issues, troubleshooting, triage, and escalation of complex matters to vendors or internal teams as needed.
  • Implementation and Configuration Support: Assist with intake and triage of digital banking requests, assess priority and complexity, route work appropriately, communicate expectations in alignment with established SLAs, and work with architects, developers, IT teams, vendors, and operational partners to support smooth system deployment.
  • Testing: Develop and execute test plans, test cases, and test scripts for new features, enhancements, and bug fixes across digital banking platforms. Perform functional, regression, and integration testing, including validation between Digital Banking, Jack Henry core, and other ancillary systems, to ensure platform reliability and performance.
  • Change Approval Board Support: Present changes to the Change Approval Board for approval, speak to the change in detail, explain test results, and clearly communicate the execution, validation, and verification plan.
  • Issue and Defect Management: Log, track, and validate defects, system issues, and vendor cases through resolution in collaboration with developers, vendors, business users, and internal technology teams.
  • Maintenance, Upgrades, and Deployment Support: Support digital banking releases, platform upgrades, patching, integrations, vendor led deployments, and configuration changes in partnership with IT, vendors, and operational teams.
  • System & Process Optimization: Monitor system performance and user feedback to identify opportunities for optimization and automation.
  • Governance: Ensure all platform changes comply with internal governance, security, data integrity, and change management standards. Maintain documentation of system configurations, workflows, integrations, and testing protocols.
  • Documentation and User Manual: Maintain documentation for digital banking configurations, integrations, testing, support procedures, workflows, and user adoption materials.
  • Five Star Bank Culture: Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.



Job Related Qualifications:

Required:

  • Education: Bachelor's degree in Information systems, Computer Science, Business or related field.
  • Prior Experience: 1-3 years of experience as a systems analyst, QA analyst, or technical support role, preferably within digital banking or financial services.



Competencies:

  • Deep understanding of Digital Products – Digital Banking, Treasury Management, Payment Systems, Online Account Opening and related products.
  • Familiarity with Digital Platforms configuration, workflows, platform tools and security models.
  • Skilled in providing system support, troubleshooting issues, and escalating complex matters appropriately.
  • Exposure to banking operations, compliance, digital transformation initiatives, and vendor managed digital banking platforms.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Efficiency in preparing presentations, summary reports, documentation, and visualizations for stakeholders.
  • Ability to work effectively with business analysts, project leads, developers, vendors, and operational partners.
  • Commitment to delivering realistic expectations, clear communication, and adherence to department SLAs.
  • Experience working in a regulated industry, preferably financial services or banking.



Physical Requirements:


  • Able to travel:
    • Occasionally
  • Extensive computer usage is required.
  • Ability to work:
    • Evenings - Occasionally
    • Weekends - Occasionally


Benefits:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Flexible Spending Account(s)
  • Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
  • Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity, Legal Insurance & Personal Accident
  • Tuition Reimbursement
  • Employee Referral Program
  • Wellness Reimbursement Program
  • Star Volunteer Program
  • Employee Banking and Financial Perks
  • Flexible Hybrid Work Schedule
  • Paid Time Off (PTO)
  • Company Paid Holidays


This job description is not exhaustive. The System Analyst I - Digital Banking may be required to perform other duties as assigned.


The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

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