ZipRecruiter

Log In

1

Banking Operations Jobs in Rochester, NY (NOW HIRING)

ELS

Business Banking Optimization Manager

Rochester, NY · On-site

$114K/yr

This position is responsible for identifying opportunities to improve operations, connect business banking efforts to enterprise-level initiatives, and embed customer needs into digital and process ...

Red Clover HR

Loan Servicing Manager

Bergen, NY · On-site

$85K - $100K/yr

... banking tools, the institution remains committed to serving its communities with integrity, care, and responsiveness. The Loan Servicing Manager oversees all loan servicing operations, ensuring ...

Insero Talent Solutions

Banking Clerk

Rochester, NY

The Banking Clerk will provide administrative and operational support to attorneys and paralegals within the Banking and Finance practice group to ensure the efficient management of client matters ...

M&T Bank

Universal Banker

Rochester, NY · On-site

$18.68 - $31.14/hr

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and ...

M&T Bank

Universal Banker

Batavia, NY · On-site

$18.68 - $31.14/hr

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and ...

M&T Bank

Universal Banker

Rochester, NY · On-site

$18.68 - $31.14/hr

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and ...

M&T Bank

Universal Banker

Batavia, NY

$18.68 - $31.14/hr

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and ...

M&T Bank

Universal Banker - Float

Rochester, NY · On-site

$17.75 - $22.25/hr

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and ...

M&T Bank

Universal Banker - Float

Rochester, NY

$18.68 - $31.14/hr

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and ...

next page

Showing results 1-20

People also search for

All JobsBanking Operations JobsBanking Operations Jobs in Rochester, NY

Banking Operations information

See Rochester, NY salary details

$9

$23

$48

How much do banking operations jobs pay per hour?

As of May 28, 2026, the average hourly pay for banking operations in Rochester, NY is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Banking Operations, and why are they important?

To thrive in Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing software, and regulatory compliance platforms is typically required. Excellent organizational skills, teamwork, and effective communication help professionals manage high-volume transactions and resolve issues efficiently. These competencies ensure the accuracy, security, and efficiency of daily banking activities, which are critical for maintaining trust and compliance in the financial sector.

What are some common challenges faced in a Banking Operations role, and how are they typically addressed?

Professionals in Banking Operations often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and ensuring timely settlement of payments. These challenges are typically addressed by implementing robust process controls, utilizing specialized banking software, and participating in ongoing compliance training. Collaboration with compliance, IT, and front-office teams is also essential to streamline workflows and quickly resolve any discrepancies or issues that arise.

What are banking operations?

Banking operations refer to the daily activities, processes, and systems that banks use to manage accounts, process transactions, ensure compliance, and provide customer services. These operations include handling deposits and withdrawals, loan processing, clearing checks, maintaining records, and ensuring regulatory requirements are met. Efficient banking operations are crucial for ensuring smooth financial transactions, minimizing risks, and maintaining customer trust. Professionals in this field work behind the scenes to support the bank’s core functions and deliver seamless banking experiences.

What is the difference between Banking Operations vs Bank Teller?

AspectBanking OperationsBank Teller
Primary RoleManage back-office functions, processing transactions, compliance, and account maintenanceAssist customers at the branch, handle deposits, withdrawals, and basic account inquiries
Required SkillsAttention to detail, knowledge of banking procedures, compliance standardsCustomer service, communication skills, basic banking knowledge
Work EnvironmentBack-office, administrative setting within banksBranch front-line, customer-facing environment
CertificationsOften requires banking or finance certifications, but not alwaysTypically requires basic banking or customer service training

Banking Operations and Bank Tellers both work within the banking industry but serve different functions. Banking Operations focuses on back-end processes, compliance, and transaction processing, while Bank Tellers interact directly with customers. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Banking Operations jobs in Rochester, NY? For Banking Operations jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Banking Operations jobs in Rochester, NY look for? The top searched job categories for Banking Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Banking Operations jobs? Cities near Rochester, NY with the most Banking Operations job openings:
Banking Operations jobs near you
Bank Operations Supervisor I

Bank Operations Supervisor I

Canandaigua National Bank & Trust Co

Canandaigua, NY • On-site

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Canandaigua National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

Bank Operations Supervisor I

Canandaigua National Bank & Trust

Location: Canandaigua, New York

What does a Bank Operations Supervisor I do?

A Bank Operations Supervisor I is a first-line people leader within the Bank Operations department, responsible for developing a capable, engaged workforce and ensuring accurate, timely, and well‑controlled execution of critical operational processes that safeguard the bank and its customers. The role supports the bank’s mission to fortify healthy financial lives by doing what is right for customers, colleagues, and the community.

Bank Operations oversees the daily administration, control, and integrity of customer money movement and account servicing activities, including Wire, ACH, Check, and Debit/ATM processing; dispute oversight; Online Banking access administration; legal and regulatory processing; customer contact information maintenance; and corporate mail and document handling.

What is needed to be successful in this role?

  • Associate’s degree or equivalent experience in Business, Accounting, Operations Management, or a related field required; Bachelor’s degree preferred.
  • Three to five years of banking operations experience with prior supervisory responsibility.
  • Strong people leadership and coaching capabilities.
  • Working knowledge of Bank Operations controls, processes, and regulatory requirements.
  • Excellent communication, prioritization, and problem‑solving skills.
  • Proficiency with Microsoft Office and financial industry systems.
  • Professional certifications (AAP, APRP, NCP) highly desired.

What does a successful first year in this position look like?

  1. People Leadership, Coaching, and Workforce Management
    • Hire, onboard, coach, schedule, and evaluate staff to consistently meet service, quality, and volume expectations.
    • Build and sustain cross-training plans and engage in coaching that develops depth and breadth of operational expertise and promotes employee engagement, accountability, and readiness for expanded responsibilities.
    • Manage workflows, approve timecards and vacations, and ensure appropriate coverage for time-sensitive and high-risk operational activities.
  2. Operational Execution, Risk Management, and Readiness
    • Ensure accurate, timely execution of operational processes in compliance with internal controls, policies, and regulatory requirements, reinforcing disciplined and consistent execution.
    • Maintain current procedures and support audits and examinations through coordinated research, timely responses, and participation in corrective action implementation.
    • Partner with the Director of Operations on succession planning, business continuity, and employee development to strengthen operational readiness and bench strength.
  3. Collaboration, Change, and Continuous Improvement
    • Partner with peers and cross-functional teams to integrate activities, resolve issues, and drive consistent outcomes.
    • Lead and support continuous improvement initiatives that enhance efficiency, accuracy, and customer experience.
    • Support system enhancements, testing, and change initiatives in collaboration with IT, Project Management, and Operations leadership.

The initial assignment for this role is leadership of the Legal and Mail Administration Team, a function fundamental to operational control and regulatory compliance. Core responsibilities include:

  • Oversight of customer contact information administration to ensure accuracy across systems.
  • Leadership of corporate mail and package distribution operations for the headquarters campus.
  • Management of legally authorized record research, subpoenas, restraints, and levies.
  • Oversight of customer and account record controls and related document management.

Over time, supervisors in this role will gain exposure to additional Bank Operations functions—including ACH, Check, Wire, and electronic access support—further strengthening department-wide bench strength and succession readiness.

What makes working at Canandaigua National Bank different?

Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community.

Our culture nurtures passionate employees and offers great rewards including:

  • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners.
  • Paid holidays, vacation, and sick time.
  • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
  • Training & development opportunities.
  • Tuition assistance.
  • Community focused volunteer opportunities.
  • Banking perks and discount programs.

Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.

As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today!

Compensation

The compensation for this position is $28.00 per hour. The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.