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Bank Manager Jobs in Rochester, NY (NOW HIRING)

Five Star Bank

Bank Teller

Brockport, NY · On-site

$16.50 - $19.50/hr

Manage Cash Handling: Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial instruments. * Promote Digital Banking: Educate customers on self-service tools ...

Five Star Bank

Bank Teller

Caledonia, NY · On-site

$16.50 - $21.50/hr

Manage Cash Handling: Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial instruments. * Promote Digital Banking: Educate customers on self-service tools ...

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Bank Manager information

See Rochester, NY salary details

$28.6K

$61.4K

$94.2K

How much do bank manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for bank manager in Rochester, NY is $61,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a bank manager?

Bank managers are professionals responsible for overseeing the daily operations of a bank branch or financial institution. They supervise staff, ensure customer satisfaction, manage budgets, and work to achieve business targets such as sales and customer growth. Bank managers also handle complex customer issues, ensure regulatory compliance, and help implement the bank's strategic policies at the branch level. Their leadership is key to maintaining the bank’s reputation and financial performance.

What does a bank manager do?

A bank manager oversees the daily operation of a bank branch. As a bank manager, your responsibilities include training employees, ensuring accurate accounting practices, and providing excellent customer service to your clients. You also maintain compliance with all in-house and government policies and regulations. You serve as the liaison between your bank and local businesses. If you work for a large national bank, maintaining a good relationship with the community is a crucial part of your job.

What are the key skills and qualifications needed to thrive as a bank manager, and why are they important?

To thrive as a Bank Manager, you need a solid background in finance or business administration, strong leadership abilities, and prior banking experience, often supported by a bachelor's degree. Familiarity with banking software, risk management systems, and regulatory compliance tools is essential. Outstanding interpersonal skills, problem-solving ability, and effective communication help build trust with clients and lead teams successfully. These skills and qualities are critical for ensuring operational efficiency, regulatory adherence, and delivering excellent customer service in a competitive banking environment.

What are some common challenges bank managers face in leading their teams and ensuring branch performance?

Bank Managers often encounter challenges such as balancing sales targets with maintaining high customer service standards, adapting to regulatory changes, and motivating a diverse team. They must also address operational risks, resolve customer complaints efficiently, and foster collaboration between front-line staff and back-office teams. Successfully navigating these challenges requires strong leadership, adaptability, and effective communication to maintain branch performance and employee engagement.

What is the difference between Bank Manager vs Loan Officer?

AspectBank ManagerLoan Officer
Required CredentialsTypically a bachelor's degree in finance, business, or related field; management experienceOften a bachelor's degree in finance, economics, or related; may require licensing or certification
Work EnvironmentOversees branch operations, manages staff, interacts with customersEvaluates loan applications, assesses creditworthiness, works directly with clients
Employer & Industry UsageBank branches, financial institutionsCommercial banks, mortgage companies, credit unions

While both roles operate within banking, a Bank Manager oversees branch operations and staff, focusing on overall management. A Loan Officer specializes in evaluating and approving loan applications, working closely with clients to facilitate lending. Both roles require financial knowledge but differ in responsibilities and daily tasks.

How much do bank managers earn?

Bank managers typically earn a median annual salary of around $70,000 to $120,000, depending on experience, location, and the size of the bank. They often receive bonuses and benefits, and strong leadership and financial skills are essential for the role.
More about Bank Manager jobs

What are the most commonly searched types of Bank jobs in Rochester, NY?

The most popular types of Bank jobs in Rochester, NY are:

What are popular job titles related to Bank Manager jobs in Rochester, NY?

For Bank Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Bank Manager jobs in Rochester, NY look for?

The top searched job categories for Bank Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Bank Manager jobs?

Cities near Rochester, NY with the most Bank Manager job openings:

Bank Manager jobs near you
Infographic showing various Bank Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $61,392 per year, or $29.5 per hour.

Relationship Manager Personal Banking - Branch

Rochester, NY • On-site

ELS
51 - 200 employees
Learn more about ELSexternal

$43.72/hr

Full-time

Retirement

Posted 13 days ago

Job description

Hours:
40
Schedule:
Typical hours for this position are Monday - Friday 8:00am - 5:00pm. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
Starting Pay: $43.72 per hour Pay Range: $38.68 - $48.76 per hour
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.
Purpose of Position:
The position is responsible for providing a best in class customer experience, enhancing the engagement of employees, ensuring operational excellence and driving financial results within a targeted book of high potential customers through outbound sales activities.
Accountabilities:
Employee Engagement
  • Build strong relationships with and engage in consistent collaboration meetings with the Branch Manager(s) in the assigned market.
  • Build strong relationships and mutually beneficial partnerships with ESL team members in Business Banking, Mortgage and Wealth Management departments.
  • Ensure communication is effective and timely with ESL team members.
  • Leverage ESL's recognition programs to drive engagement with the Branch employees and line of business partners.

Customer Experience
  • Show commitment to ESL core values.
  • Model ESL member-focused behaviors to deliver a superior customer experience.
  • Actively manage the allocated book of high-potential customers, through outbound calls and emails, to build relationships and meet the ongoing banking and wealth management needs of the customers.
  • Use active listening and needs-based questions to understand the customers' needs and financial goals.
  • Identify products and services to meet the needs of the customer.
  • Make recommendations and provide financial guidance to the customer.
  • Show commitment to resolving customer issues in the moment or performing the required follow-up work to see the issues through to completion.
  • Support our Voice of Customer program by collaborating with our Customer Experience Team.

Operational Excellence
  • Adhere to ESL policies, processes, and procedures.
  • Collaborate with the operational support departments.
  • Accurately process work. Some common examples include, but are not limited to, opening deposit accounts, submitting loan applications and following referral processes.
  • Commit to ongoing self-development to build knowledge and enhance skills.

Financial Results
  • Responsible for making outbound calls and sending proactive emails to customers in order to schedule appointments
  • Cultivate and deepen relationships within the assigned book of high-potential and high net worth customers
  • Drive new high net worth customer growth by establishing various customer referral sources through active networking in the business community
  • Follow structured and consistent sales activities to achieve assigned sales and referral goals in the following categories:
    • Personal Banking - Directly sell deposit products, loan products, payment products (debit cards, credit cards, Zelle), online and mobile banking services
    • Wealth Management - Refer customers who will benefit from our financial planning services to the wealth management team, as well as Cooper/Haims Advisors, LLC
    • Mortgage - Refer customers who are purchasing a new home or have a need to refinance their existing mortgage to our mortgage team
    • Business Banking - Directly sell deposit products, loan products, payment products (debit and credit cards), online and mobile banking services. Refer business owners who have more complex borrowing needs to our business banking team

Qualifications:
  • Bachelor's degree or 4 years of directly related experience required
  • In addition, a minimum of 4 years of prior sales, leadership, or related experience.
  • Licensed Notary required.
  • Proficient in building customer and peer relationships.
  • Proven track record of engaging high net worth customers and prospects through phone conversations.
  • Strong communication skills, with the ability to communicate effectively with internal ESL team members and external stakeholders.
  • Demonstrated critical thinking skills.
  • Ability to manage time effectively and operate independently, with little daily oversight.
  • Proven ability to manage and prioritize multiple responsibilities.
  • Strong cultural competency and desire to work in an organization that values diversity, equity, and inclusion.
  • Experience providing customers with financial guidance and helping them to achieve financial wellness.
  • Commitment to our Purpose - We help our community thrive and prosper.
  • Ability to engage with local businesses and centers of influence to foster strong partnerships and collaborative opportunities.
  • Ability to proactively leverage data to enhance performance and make informed decisions and recommendations.
  • Excellent verbal and written communication skills.
  • Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper

We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KZ1
#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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