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Back Office Jobs in Riverside, CA (NOW HIRING)

Acuity Eye Group

Back Office Technician

Anaheim, CA · On-site

$21 - $24/hr

The Back Office Technician is responsible for performing a variety of patient care, office, and laboratory duties. The Back Office Technician prepares patients for examination and assists other ...

unicare

Back Office - Optometry Assistant

San Bernardino, CA · On-site

$19 - $24/hr

Minimum of one (1) year experience in an outpatient medical clinic or hospital, medical office setting. * One (1) year of previous experience in optometric or other ophthalmic practice. * Bilingual ...

unicare

Back Office - Optometry Assistant

Hesperia, CA

$18.50 - $23.25/hr

Minimum of one (1) year experience in an outpatient medical clinic or hospital, medical office setting. * One (1) year of previous experience in optometric or other ophthalmic practice. * Bilingual ...

unicare

Back Office - Optometry Assistant

Hesperia, CA

$18.50 - $23.25/hr

Minimum of one (1) year experience in an outpatient medical clinic or hospital, medical office setting. * One (1) year of previous experience in optometric or other ophthalmic practice. * Bilingual ...

Serve The People

Front Office Back Office MA

Santa Ana, CA

$17 - $21.25/hr

The Front Office Back Office MA plays a vital role in ensuring the smooth operation of the Health Center by providing essential administrative and clerical support. This position involves responding ...

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All JobsBack Office JobsBack Office Jobs in Riverside, CA

Back Office information

See Riverside, CA salary details

$14

$21

$28

How much do back office jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for back office in Riverside, CA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

How does the Back Office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What Are Back Office Jobs?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What are the key skills and qualifications needed to thrive as a Back Office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

What are back office jobs?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.
More about Back Office jobs
What are the most commonly searched types of Back Office jobs in Riverside, CA? The most popular types of Back Office jobs in Riverside, CA are:
What are popular job titles related to Back Office jobs in Riverside, CA? For Back Office jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Back Office jobs in Riverside, CA look for? The top searched job categories for Back Office jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Back Office jobs? Cities near Riverside, CA with the most Back Office job openings:
Back Office jobs near you
Infographic showing various Back Office job openings in Riverside, CA as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,197 per year, or $21.2 per hour.
Medical Assistant - Back Office

Medical Assistant - Back Office

Newport Orthopedic Institute

Irvine, CA

$21 - $24/hr

Full-time

Posted 20 days ago

Job description

At Newport Orthopedic Institute, "Motion is Life!" What you’ll find here is something special – it’s purposeful work done with a shared sense of community that brings us all together. We take pride in bringing motion back to the lives of the patients we serve. Our facilities are located in Newport Beach, Huntington Beach, and Irvine. We are a growing organization and have immediate openings for eager and driven professionals at our locations.

JOB SUMMARY: 

The Medical Assistant (Back Office) is responsible for all aspects of back-office tasks including, but not limited to: preparing patients to see the physician, assisting physicians with procedures, responding to requests for information from patients, physicians, pharmacies, and worker's compensation adjusters, completing forms and paperwork as requested, scheduling tests as requested, and performing other duties as directed. Works as a team with other medical assistants in the sub-specialty area to provide patients with an excellent encounter.

Responsibilities:

  • Cleans exam rooms to prepare for the next patient, preparing the room with necessary instruments and supplies.
  • Displays charts for physician to reference for each appointment.
  • Greets patients and escorts them from the waiting room to the exam rooms and back to check-out after exam.
  • Prepares patients for exam or treatment.
  • Assists physicians during examinations and minor procedures, including suture/stitch removal and dressing application/removal, and cast and splint application/removal, etc.
  • Documents all patient correspondence in NextGen.
  • Sends tasks to MRI, Physical Therapy and Surgery Schedulers as necessary.
  • Disposes of contaminated items according to OSHA guidelines.
  • Approves pharmacy requests for prescription refills according to physician's protocol.
  • Ensures that laboratory samples are picked up by the reference laboratory.
  • Sanitizes and shuts down sterilization equipment at the end of the day.
  • Provides internal office staff, workers’ compensation adjusters, and/or case managers with work status reports and other clinical information as requested.
  • Verifies HMO insurance eligibility on a daily basis to ensure patients are covered for current month.
  • Completes patient disability forms for physician approval.
  • Consistently meet productivity standards as defined.
  • Any other duties as assigned.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    EDUCATIONAL REQUIREMENTS:

    • High School degree required
    • CMA certificate preferred
    • Orthopedics training preferred
    • CPR certification preferred

    QUALIFICATIONS AND EXPERIENCE:

    • Experience with an EMR (NextGen preferred)
    • Working knowledge of practice management and word processing software
    • Knowledge of medical terminology and Current Procedure Terminology (CPT) and ICD-10 codes
    • Working knowledge of managed care basics
    • Knowledge of anatomy
    • Excellent customer service skills

    Pay Range: $21-24 per hour (depending on experience)

    Apply