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Avaya Contact Center Jobs (NOW HIRING)

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

PamTen Inc

Senior Voice Engineer

Portland, OR · On-site

We are seeking an experienced Senior Voice Engineer with strong expertise in Avaya Voice Infrastructure, Unified Communications, Contact Centre technologies, and Voice Automation. The engineer will ...

Radford Global

Avaya Integration Engineer

Richmond, VA · On-site

... Contact Center technologies - At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE ... CMS Feed, ACD Systems, - At least 2 years of experience using Java, UI - Html5, Css 3 - At least 1 ...

Staffingine LLC

Infrastructure engineer

Auburn, CA · On-site

$115K - $151K/yr

Arista DC/Branch Routers and Switches, Avaya Contact-Center, AWS Infra Services, Cisco-sdn-network-administration, CUCM, F5 Load Balancer, Netscaler LoadBalancer, NICE Contact Center

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

You will be responsible for building high-performance, user-centric applications on the Mendix platform that communicate directly with Avaya Unified Communications (UC) and Contact Center (CC ...

GroHR

Contact Center - Technology Consultant

Coppell, TX · On-site

$113K - $140K/yr

Direct, hands-on experience with NICE CXone (NICE inContact) - this is required * 2+ years working with contact center platforms (NICE, Genesys, Cisco, Avaya, etc.) * Experience configuring call ...

Staffingine LLC

Network Engineer

Denver, CO · On-site

Genesys Contact-Center,HP DC/Branches Routers and Switches,Juniper DC/Branches Routers and Switches,Arista DC/Branch Routers and Switches,Avaya Contact-Center,Azure Infra Services,Cisco-sdn-network ...

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How much do avaya contact center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for avaya contact center in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $63.94 per hour, depending on experience, location, and employer.

What does a typical workday look like for an Avaya Contact Center specialist?

A typical day for an Avaya Contact Center specialist involves monitoring and supporting the Avaya communications platform, resolving technical issues, performing system updates, and collaborating with IT and operations teams. You may handle troubleshooting customer connectivity problems, configure call flows, and ensure that service levels are maintained throughout the day. Interaction with end-users and internal stakeholders is common, as is documenting incidents and solutions to help improve support processes. The role requires adaptability as priorities may shift quickly, especially when urgent technical issues arise. This hands-on, collaborative environment is ideal for those who enjoy technical problem-solving and engaging with a wide variety of users.

What is an Avaya Contact Center job?

An Avaya Contact Center job involves managing, configuring, and supporting Avaya's communication solutions to enhance customer interactions. Professionals in this role handle call routing, system troubleshooting, and integration with CRM tools. They ensure seamless customer service operations by optimizing contact center technologies. Experience with Avaya software, VoIP, and contact center metrics is often required.

What are the key skills and qualifications needed to thrive in the Avaya Contact Center position, and why are they important?

To thrive as an Avaya Contact Center professional, you need a strong background in customer service, troubleshooting, and telephony systems, often backed by experience in call center operations or IT support. Familiarity with Avaya contact center platforms such as Avaya Aura or Avaya Elite, and relevant certifications like Avaya Certified Support Specialist (ACSS) are highly beneficial. Excellent communication, problem-solving, and multitasking abilities help individuals excel in high-paced, customer-focused environments. These skills ensure efficient call resolution, excellent customer experiences, and effective operation of complex contact center technology.

More about Avaya Contact Center jobs
What are the most commonly searched types of Avaya Contact Center jobs? The most popular types of Avaya Contact Center jobs are:
What states have the most Avaya Contact Center jobs? States with the most job openings for Avaya Contact Center jobs include:
What job categories do people searching Avaya Contact Center jobs look for? The top searched job categories for Avaya Contact Center jobs are:
Avaya Contact Center jobs near you
Infographic showing various Avaya Contact Center job openings in the United States as of July 2026, with employment types broken down into 8% Locum Tenens, 3% Internship, 68% As Needed, 2% Full Time, 18% Nights, and 1% Summer. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $88,549 per year, or $42.6 per hour.
Avaya Contact Center Engineer

Avaya Contact Center Engineer

LTIMindtree

Chicago, IL • On-site

Other

Posted 13 hours ago

Job description

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Avaya Contact Center Engineer

Location: Chicago, IL (Hybrid role 3 days/week from day1)

Salary: Market Rate

Job Description:

Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the Avaya Netvoice Administration domain

Job Description

Design implement and maintain Avaya Contact enter solutions to support enterprise communication needs Develop and optimize network voice architecture to ensure high availability scalability and performance Collaborate with cross functional teams to integrate Avaya voice solutions with other communication platforms Monitor and troubleshoot Avaya ContactCenter systems to minimize downtime and enhance service quality Stay updated with the latest advancements in Avaya technologies and network voice systems Provide technical expertise on voice network design deployment strategies and compliance with industry standards

Roles and Responsibilities

Lead end-to-end implementation of Avaya Contact enter projects ensuring timely delivery and quality Manage configuration testing and deployment of Avaya voice systems Analyze and resolve complex voice network issues escalating when necessary Conduct capacity planning and performance tuning for voice network components Mentor junior team members and deliver technical training on Avaya Contact enter solutions Collaborate with vendors and stakeholders to ensure seamless integration and ongoing support Document system configurations procedures and troubleshooting guides for knowledge sharing

Skills

Mandatory Skills : Contact centre Solution- Voicing.AI, Optical Networking testing, Performance Testing -Execution (Baseline, Load, Endurance, Stress, Volume, Network, DR, Failover, Spike, Saas based/COTS)

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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