Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the ...
Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the ...
Troubleshoot complex issues involving Avaya telephony, SIP trunks, SBCs, call routing, and contact center platforms. Perform Root Cause Analysis (RCA) and implement permanent solutions. Lead voice ...
Troubleshoot complex issues involving Avaya telephony, SIP trunks, SBCs, call routing, and contact center platforms. Perform Root Cause Analysis (RCA) and implement permanent solutions. Lead voice ...
Avaya Integration Engineer
Richmond, VA · On-site
... Contact Center technologies - At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE ... CMS Feed, ACD Systems, - At least 2 years of experience using Java, UI - Html5, Css 3 - At least 1 ...
Avaya Integration Engineer
Richmond, VA · On-site
... Contact Center technologies - At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE ... CMS Feed, ACD Systems, - At least 2 years of experience using Java, UI - Html5, Css 3 - At least 1 ...
Avaya Integration Engineer
Richmond, VA · On-site
... Contact Center technologies - At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE ... CMS Feed, ACD Systems, - At least 2 years of experience using Java, UI - Html5, Css 3 - At least 1 ...
Avaya Integration Engineer
Richmond, VA · On-site
... Contact Center technologies - At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE ... CMS Feed, ACD Systems, - At least 2 years of experience using Java, UI - Html5, Css 3 - At least 1 ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Good knowledge of Java, Avaya and PBX. * Telecom and Cable domain preferred. * Working with ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Good knowledge of Java, Avaya and PBX. * Telecom and Cable domain preferred. * Working with ...
Contact Center Specialist
Dallas, TX · On-site
Title: - Contact Center Specialist Location: - Dallas, TX Joining Mode: - 6 Month Contract GENERAL DESCRIPTION:- Knowledge/Experience Knowledge of Avaya PBX hardware up to and including Avaya CM 6.3 ...
Contact Center Specialist
Dallas, TX · On-site
Title: - Contact Center Specialist Location: - Dallas, TX Joining Mode: - 6 Month Contract GENERAL DESCRIPTION:- Knowledge/Experience Knowledge of Avaya PBX hardware up to and including Avaya CM 6.3 ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Good knowledge of Java, Avaya and PBX. * Telecom and Cable domain preferred. * Working with ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Good knowledge of Java, Avaya and PBX. * Telecom and Cable domain preferred. * Working with ...
... Avaya) and contact center applications (Amazon, Cisco, Avaya, Genesys, MS Teams) for the company's project. • Administer and maintain enterprise contact recorder applications (Verint, Cisco, CSI ...
... Avaya) and contact center applications (Amazon, Cisco, Avaya, Genesys, MS Teams) for the company's project. • Administer and maintain enterprise contact recorder applications (Verint, Cisco, CSI ...
Infrastructure engineer
Auburn, CA · On-site
$115K - $151K/yr
Arista DC/Branch Routers and Switches, Avaya Contact-Center, AWS Infra Services, Cisco-sdn-network-administration, CUCM, F5 Load Balancer, Netscaler LoadBalancer, NICE Contact Center
Quick apply
Infrastructure engineer
Auburn, CA · On-site
$115K - $151K/yr
Arista DC/Branch Routers and Switches, Avaya Contact-Center, AWS Infra Services, Cisco-sdn-network-administration, CUCM, F5 Load Balancer, Netscaler LoadBalancer, NICE Contact Center
Contact Center Analyst
New York, NY · On-site
$99K - $150K/yr
Contact Center Performance Analytics: Develop and maintain performance dashboards and reporting for ... Trace interactions across CCT Pro, Avaya, CRM platforms, and downstream workflows to understand ...
Contact Center Analyst
New York, NY · On-site
$99K - $150K/yr
Contact Center Performance Analytics: Develop and maintain performance dashboards and reporting for ... Trace interactions across CCT Pro, Avaya, CRM platforms, and downstream workflows to understand ...
Network Engineer
Denver, CO · On-site
Genesys Contact-Center,HP DC/Branches Routers and Switches,Juniper DC/Branches Routers and Switches,Arista DC/Branch Routers and Switches,Avaya Contact-Center,Azure Infra Services,Cisco-sdn-network ...
Quick apply
Network Engineer
Denver, CO · On-site
Genesys Contact-Center,HP DC/Branches Routers and Switches,Juniper DC/Branches Routers and Switches,Arista DC/Branch Routers and Switches,Avaya Contact-Center,Azure Infra Services,Cisco-sdn-network ...
Hands-on management and optimization of contact center platforms such as Amazon Connect, Avaya, Cisco, Genesys, Talkdesk, or other leading solutions. * Project Leadership: Collaborate with ...
Hands-on management and optimization of contact center platforms such as Amazon Connect, Avaya, Cisco, Genesys, Talkdesk, or other leading solutions. * Project Leadership: Collaborate with ...
Hands-on management and optimization of contact center platforms such as Amazon Connect, Avaya, Cisco, Genesys, Talkdesk, or other leading solutions. * Project Leadership: Collaborate with ...
Hands-on management and optimization of contact center platforms such as Amazon Connect, Avaya, Cisco, Genesys, Talkdesk, or other leading solutions. * Project Leadership: Collaborate with ...
Lead Network Engineer
$95K - $132K/yr
Expert in an AVAYA Call flow designs, VOIP, SIP, CMS, One X, Communication Manager and other AVAYA Contact Center Technology. * Experience with IVR administration. * Experience with Avaya Modular ...
Lead Network Engineer
$95K - $132K/yr
Expert in an AVAYA Call flow designs, VOIP, SIP, CMS, One X, Communication Manager and other AVAYA Contact Center Technology. * Experience with IVR administration. * Experience with Avaya Modular ...
Direct, hands-on experience with NICE CXone (NICE inContact) - this is required * 2+ years working with contact center platforms (NICE, Genesys, Cisco, Avaya, etc.) * Experience configuring call ...
Quick apply
Direct, hands-on experience with NICE CXone (NICE inContact) - this is required * 2+ years working with contact center platforms (NICE, Genesys, Cisco, Avaya, etc.) * Experience configuring call ...
The call center systems include Genesys and CTI (Computer Telephony Integration), AVAYA IVR system, and AVAYA Contact Centre technology. Description of the requested work, including deliverables and ...
Quick apply
The call center systems include Genesys and CTI (Computer Telephony Integration), AVAYA IVR system, and AVAYA Contact Centre technology. Description of the requested work, including deliverables and ...
Three Contact Center Engineer's - AWS Connect Location: Sacramento , CA HYBRID need candidate with ... Develop and manage telephony and routing workflows across legacy platforms including Genesys, Avaya ...
Quick apply
Three Contact Center Engineer's - AWS Connect Location: Sacramento , CA HYBRID need candidate with ... Develop and manage telephony and routing workflows across legacy platforms including Genesys, Avaya ...
Avaya Engineer ( AI/ML )
Phoenix, AZ · On-site
$96K - $132K/yr
Experience with Five9 Contact Center Platform * Experience with contact center call routing and ... Avaya * Cisco Contact Center * LivePerson * Experience designing and supporting IVR and call ...
Quick apply
Avaya Engineer ( AI/ML )
Phoenix, AZ · On-site
$96K - $132K/yr
Experience with Five9 Contact Center Platform * Experience with contact center call routing and ... Avaya * Cisco Contact Center * LivePerson * Experience designing and supporting IVR and call ...
... Avaya, Genesys, SAP eCRM * 5+ years experience in managing large scale project(s) to move contact ... center operations to cloud based solutions, using standard PMI methodologies * Experience and ...
... Avaya, Genesys, SAP eCRM * 5+ years experience in managing large scale project(s) to move contact ... center operations to cloud based solutions, using standard PMI methodologies * Experience and ...
The ideal candidate has extensive experience in the implementation of the Genesys suite of contact center products as well as integration with common PBX"s (Avaya, CUCM, etc...). Qualifications * BS ...
The ideal candidate has extensive experience in the implementation of the Genesys suite of contact center products as well as integration with common PBX"s (Avaya, CUCM, etc...). Qualifications * BS ...
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Avaya Contact Center Engineer
Charlotte, NC • On-site
LTIMindtree •
IT Services
Other
This job post has expired today. Applications are no longer accepted.
Job description
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Avaya Contact Center Engineer
Location: Chicago, IL (Hybrid role 3 days/week from day1)
Job Description:
Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the Avaya Netvoice Administration domain
Job Description
Design implement and maintain Avaya Contact enter solutions to support enterprise communication needs Develop and optimize network voice architecture to ensure high availability scalability and performance Collaborate with cross functional teams to integrate Avaya voice solutions with other communication platforms Monitor and troubleshoot Avaya ContactCenter systems to minimize downtime and enhance service quality Stay updated with the latest advancements in Avaya technologies and network voice systems Provide technical expertise on voice network design deployment strategies and compliance with industry standards
Roles and Responsibilities
Lead end-to-end implementation of Avaya Contact enter projects ensuring timely delivery and quality Manage configuration testing and deployment of Avaya voice systems Analyze and resolve complex voice network issues escalating when necessary Conduct capacity planning and performance tuning for voice network components Mentor junior team members and deliver technical training on Avaya Contact enter solutions Collaborate with vendors and stakeholders to ensure seamless integration and ongoing support Document system configurations procedures and troubleshooting guides for knowledge sharing
Skills
Mandatory Skills : Contact centre Solution- Voicing.AI, Optical Networking testing, Performance Testing -Execution (Baseline, Load, Endurance, Stress, Volume, Network, DR, Failover, Spike, Saas based/COTS)
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
About Larsen and Toubro Infotech and Mindtree
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