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Manager Avaya Contact Center Jobs (NOW HIRING)

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

... Manage configuration testing and deployment of Avaya voice systems Analyze and resolve complex ... Contact centre Solution- Voicing.AI, Optical Networking testing, Performance Testing -Execution ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

... Manage configuration testing and deployment of Avaya voice systems Analyze and resolve complex ... Contact centre Solution- Voicing.AI, Optical Networking testing, Performance Testing -Execution ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

... Voice / Contact Center Platforms (Avaya Communication Manager (ACM), Avaya Session Manager & System Manager, Avaya AES, CMS, Media Servers) Experience with Call Center Engineering (ACD/PBX ...

PamTen Inc

Senior Voice Engineer

Portland, OR · On-site

... Manager · Avaya Session Border Controller (SBCE) · Avaya Media Gateway (G430/G450/G650) · Avaya CMS Reporting · Avaya Contact Center / Elite · Avaya IP Office (good to have) Voice & UC ...

HSS

Contact Center Analyst

New York, NY · On-site

$99K - $150K/yr

Contact Center Performance Analytics: Develop and maintain performance dashboards and reporting for ... Trace interactions across CCT Pro, Avaya, CRM platforms, and downstream workflows to understand ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Experience in program communication and program management. Communication skills a must, PowerPoint ... Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge. Open shift preferable

Staffingine LLC

Infrastructure engineer

Auburn, CA · On-site

$115K - $151K/yr

Responsible for Providing L2L3 troubleshooting support for Managed security devices Firewalls ... Arista DC/Branch Routers and Switches, Avaya Contact-Center, AWS Infra Services, Cisco-sdn-network ...

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Deep hands-on experience with the Avaya products like Aura, CMS, Communication Manager Elite, etc ... Contact Center (CC) ecosystems. Your work will empower agents and stakeholders with custom ...

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How much do manager avaya contact center jobs pay per year?

As of Jul 27, 2026, the average yearly pay for manager avaya contact center in the United States is $65,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Avaya Contact Center vs Contact Center Supervisor?

AspectManager Avaya Contact CenterContact Center Supervisor
ResponsibilitiesOversees entire contact center operations, manages teams, implements strategies, and ensures KPIs are met.Supervises daily agent activities, handles escalations, and monitors performance on a shift basis.
Required CredentialsExperience with Avaya systems, contact center management, and often a related degree or certifications.Customer service experience, knowledge of contact center tools, and leadership skills.
Work EnvironmentOffice-based, strategic planning, and team management focus.Frontline supervision, direct agent interaction, and shift management.

The Manager Avaya Contact Center typically holds a broader strategic role, overseeing operations and implementing systems, while the Contact Center Supervisor focuses on daily team supervision and immediate customer interactions. Both roles require contact center experience, but the manager's role is more strategic and system-oriented.

What cities are hiring for Manager Avaya Contact Center jobs? Cities with the most Manager Avaya Contact Center job openings:
What are the most commonly searched types of Avaya Contact Center jobs? The most popular types of Avaya Contact Center jobs are:
What states have the most Manager Avaya Contact Center jobs? States with the most job openings for Manager Avaya Contact Center jobs include:
Manager Avaya Contact Center jobs near you
Avaya Contact Center Engineer

Avaya Contact Center Engineer

LTIMindtree

Chicago, IL • On-site

Other

Posted yesterday

Job description

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Avaya Contact Center Engineer

Location: Chicago, IL (Hybrid role 3 days/week from day1)

Salary: Market Rate

Job Description:

Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the Avaya Netvoice Administration domain

Job Description

Design implement and maintain Avaya Contact enter solutions to support enterprise communication needs Develop and optimize network voice architecture to ensure high availability scalability and performance Collaborate with cross functional teams to integrate Avaya voice solutions with other communication platforms Monitor and troubleshoot Avaya ContactCenter systems to minimize downtime and enhance service quality Stay updated with the latest advancements in Avaya technologies and network voice systems Provide technical expertise on voice network design deployment strategies and compliance with industry standards

Roles and Responsibilities

Lead end-to-end implementation of Avaya Contact enter projects ensuring timely delivery and quality Manage configuration testing and deployment of Avaya voice systems Analyze and resolve complex voice network issues escalating when necessary Conduct capacity planning and performance tuning for voice network components Mentor junior team members and deliver technical training on Avaya Contact enter solutions Collaborate with vendors and stakeholders to ensure seamless integration and ongoing support Document system configurations procedures and troubleshooting guides for knowledge sharing

Skills

Mandatory Skills : Contact centre Solution- Voicing.AI, Optical Networking testing, Performance Testing -Execution (Baseline, Load, Endurance, Stress, Volume, Network, DR, Failover, Spike, Saas based/COTS)

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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