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Holiday Wfm Call Center Jobs (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools) * Excellent communication and leadership skills with the ability to manage across time zones Here ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

OncoHealth

Call Center Supervisor

Partner with workforce management (WFM) or operations to optimize schedules, staffing levels, and ... Experience with call center platforms, case management systems, and workforce management tools ...

Hickory Recovery

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To ... Holiday pay  Job Qualifications:    * High School diploma or equivalency required. * An ...

New

Community Dental Care

Call Center Manager

Maplewood, MN · On-site

$25 - $30/hr

Join Our Team as a Call Center Manager at the Carlton Street clinic. This position oversees the ... Paid time off and holiday pay * 401k plus company match About Us At Community Dental Care, we ...

HealthPartners

Call Center Associate

Saint Paul, MN

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

The Call Center Associate communicates with patients, hospital staff and family members to ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

Capital NYC

Call Center Agent

Miami, FL · On-site

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Paid time off and holiday pay * Ongoing training and professional development opportunities

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... May require evening, weekend, or holiday shifts. * Fast-paced environment with performance metrics ...

MIRA HOME

Director of Call Center Operations

Orem, UT · On-site

$110 - $125/hr

Lead weekly 1 on 1s with your direct functions (Outreach, Talent, Training, WFM/Systems, Quality ... Fully leverage our call center technology to make the CCC more efficient and effective * Encourage ...

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All JobsHoliday Wfm Call Center Jobs

Holiday Wfm Call Center information

See salary details

$10

$17

$25

How much do holiday wfm call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for holiday wfm call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Holiday Wfm Call Center vs Customer Service Representative?

AspectHoliday Wfm Call CenterCustomer Service Representative
Primary RoleWorkforce management planning and scheduling during holidaysHandling customer inquiries and providing support
Required SkillsForecasting, scheduling, analyticsCommunication, problem-solving, product knowledge
Work EnvironmentCall center, focus on staffing and schedulingCall center or retail, direct customer interaction
CertificationsWorkforce management tools, basic analyticsCustomer service training, communication skills

The Holiday Wfm Call Center role focuses on planning and managing staffing levels during holiday periods, ensuring optimal workforce utilization. In contrast, Customer Service Representatives directly interact with customers to resolve issues and provide support. While both roles are based in call centers and require strong communication skills, the WFM role emphasizes analytics and scheduling, whereas the Customer Service role centers on customer interaction and problem-solving.

More about Holiday Wfm Call Center jobs
What cities are hiring for Holiday Wfm Call Center jobs? Cities with the most Holiday Wfm Call Center job openings:
What are the most commonly searched types of Wfm Call Center jobs? The most popular types of Wfm Call Center jobs are:
What states have the most Holiday Wfm Call Center jobs? States with the most job openings for Holiday Wfm Call Center jobs include:
What job categories do people searching Holiday Wfm Call Center jobs look for? The top searched job categories for Holiday Wfm Call Center jobs are:
Holiday Wfm Call Center jobs near you
Infographic showing various Holiday Wfm Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 4 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

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