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Automotive Technical Advisor Jobs (NOW HIRING)

RT Holdings

ML NISSAN Service Advisors

Opa Locka, FL · On-site

... advisor. -The job does require a person with some automotive technical familiarity, an organized and friendly personality as well as the ability to motivate & manage others. -If you are an automotive ...

BCForward

Automotive Mechanic

Auburn Hills, MI · On-site

$28/hr

... and Technical Advisor teams · Document and update ticket status, ensuring compliance with ... automotive repair experience OR Bachelor's Degree OR Technical Trade School Certificate in ...

BCForward

Auto Mechanic

Auburn Hills, MI · On-site

$25 - $28/hr

... Technicians, providing automotive technical diagnostic direction Utilize a defined six-step ... Advisor teams Document and update ticket status, ensuring compliance with resolution protocols ...

New

Stellantis

Technical Training Instructor

Mansfield, MA · On-site

Lead instructors advise dealers and fleets on training needs, as well as assist in the training ... ASE Certified - Automotive * Spanish language skills Key Competencies (Critical Skills and ...

New

Midas International, LLC

$60 - $85/hr

Automotive technical knowledge is also highly valued. This Could Be a Great Fit If... You're already a successful Service Advisor, but you're starting to wonder: What\'s next? Maybe you\'re capable ...

MarketSource

Field Service Consultant

Chicago, IL

The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit. Essential Job Functions: Provide technical ...

MarketSource

Field Service Consultant

Boston, MA · On-site

The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit. Essential Job Functions: Provide technical ...

MarketSource

Field Service Consultant

Boston, MA

The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit. Essential Job Functions: Provide technical ...

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Automotive Technical Advisor information

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$41K

$115K

$138K

How much do automotive technical advisor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for automotive technical advisor in the United States is $114,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is an automotive technical advisor?

An Automotive Technical Advisor provides technical support and expertise to customers, service teams, or dealerships regarding vehicle diagnostics, repairs, and maintenance. They help troubleshoot complex automotive issues, recommend solutions, and ensure proper repair procedures are followed. Their role often involves advising mechanics, responding to customer inquiries, and staying updated on industry advancements. Effective communication and strong technical knowledge are essential for success in this role.

What does an automotive technical advisor do?

A typical day for an Automotive Technical Advisor involves assessing vehicle issues, communicating repair options to customers, coordinating with technicians, and ensuring work orders are accurately processed. Advisors often perform diagnostic checks, update clients on repair progress, and answer technical questions in a clear, approachable manner. They may also assist in sourcing parts and managing warranty claims. This dynamic role blends technical problem-solving with customer interaction, offering variety and the chance to work closely within a team environment.

What are the key skills and qualifications needed to thrive as an automotive technical advisor?

Automotive Technical Advisors require comprehensive automotive technical knowledge, customer service acumen, and typically a degree or certification in automotive technology. Familiarity with diagnostic tools, OEM software, and service management systems like CDK or Reynolds & Reynolds is commonly expected. Strong problem-solving abilities, communication skills, and the capacity to translate complex technical concepts for customers are highly valued soft skills. These qualities enable advisors to bridge the gap between technicians and customers, ensuring efficient service delivery and customer satisfaction.

How do automotive technical advisors get paid?

Automotive technical advisors typically earn a salary, which can be supplemented with commissions or bonuses based on performance or sales. They may also receive benefits such as health insurance and paid time off, and often work standard or flexible hours depending on the employer. Compensation varies by experience, location, and the specific employer's pay structure.
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Cities with the most Automotive Technical Advisor job openings:

What states have the most Automotive Technical Advisor jobs?

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Automotive Technical Advisor jobs near you
Infographic showing various Automotive Technical Advisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,963 per year, or $55.3 per hour.

Philadelphia/Harrisburg, PA - Automotive Field Service Consultant

MarketSource

Harrisburg, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

34th of 72 rated call and contact centers

Job description

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.


Summary

The Automotive Technical Advisor will act as a direct liaison between the dealerships and the OEM within their assigned program. The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit.

Essential Job Functions:

· Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers

· Motivate and lead dealer service personnel to higher levels of service and parts performance consistent with corporate and industry direction

· Initiate resolutions on current unresolved issues in support of dealer’s efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty

· Analyze and make suggestions relating to repair shop process improvements and offering a proactive business planning with a focus on the customer

· Manage STAR escalations- high buyback risk vehicles as identified in SalesForce

· Provide in-dealership technical assistance

· Provide dealership consultation on the following: repair order documentation, repair service agreements and facilities inspections

· Troubleshoot and solve final repair attempt situations

· Identify repair shop process improvements and proactive business planning with a focus on the customer

· Represent the OEM as a subject matter expert (litigation/buybacks); CAIR updates needed for each involvement with additional systems as directed by the OEM

· Provide support for C.A.G./engineering- providing on ground request support

· Oversee Recall and Required Service Updates (RSU) follow-up and reduction

· Establish yourself as a quality feedback liaison

· Highly motivated, adaptive, and autonomous with the ability to deliver results

· Entrepreneurial individual with a history of leadership and achievement

· Excel in building positive working relationships, cost assessment and conflict resolution

· Understanding of automotive dealership fixed operations

· Ability to travel to dealerships within a designated area

· Ability to communicate technical information to all levels within both the client and the dealerships

· Ability to analyze data and create custom reports

· Ability to effectively use MS Word, Excel, and other customized software

· Ability to work independently, multi-task, and manage a progressive workload in a fast-paced environment

· Ability to identify and react swiftly to issues that may arise

· Excellent written, oral and presentation skills

· Ability to tackle complex issues and develop innovative and practical solutions

· Proficient with Microsoft Office; Work, PowerPoint, and Excel


Job Requirements:

· Bachelor’s Degree or equivalent work experience in lieu of degree

· Master Technician Certification or equivalent experience in lieu of certification

· 2+ years of automotive experience

· Dealership fixed operations experience preferred

· Valid Driver’s License to complete daily dealership visits

· Occasional travel required


MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others."
 
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Hiring Location: Philadelphia, Pennsylvania 19102
Posting End Date: 09/04/2026
Wages: $75,000
Bachelors Degree or equivalent work experience in lieu of degree
2+ years of automotive experience
- 3+ years Dealership of experience (preferred)
Valid Drivers License to complete daily dealership visits
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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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