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How much do jaguar land rover service advisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for jaguar land rover service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Jaguar Land Rover Service Advisor job?

A Jaguar Land Rover Service Advisor is responsible for providing excellent customer service by assisting clients with vehicle maintenance and repair needs. They act as a liaison between customers and the service department, ensuring that repairs are completed efficiently and to high standards. Key duties include scheduling appointments, explaining service recommendations, and processing payments. Strong communication and technical knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Jaguar Land Rover Service Advisor position, and why are they important?

To thrive as a Jaguar Land Rover Service Advisor, you need a solid understanding of automotive service processes, excellent customer service abilities, and often a high school diploma or equivalent. Familiarity with dealership management systems (such as CDK or Reynolds & Reynolds), service scheduling software, and manufacturer-specific certifications can be highly beneficial. Outstanding communication, problem-solving, and organizational skills help set top performers apart. These competencies are crucial for efficiently managing service appointments, ensuring customer satisfaction, and maintaining the smooth operation of the dealership's service department.

What does a typical day look like for a Jaguar Land Rover Service Advisor?

As a Jaguar Land Rover Service Advisor, your day typically involves greeting clients, discussing their vehicle concerns, preparing repair orders, and coordinating closely with technicians to ensure timely service. You’ll also communicate updates to customers, explain recommended maintenance or repairs, and process payments once work is complete. Collaboration with the parts department and maintaining detailed records are daily essentials. This role is dynamic and customer-focused, offering opportunities to build strong relationships and contribute to a high-performance team.

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Jaguar Land Rover Service Advisor jobs near you
Tysons Jaguar Land Rover Service Advisor

Tysons Jaguar Land Rover Service Advisor

Rosenthal Automotive

Vienna, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)
We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Tysons Jaguar Land Rover dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!
Jaguar Land Rover Service Advisor Benefits:
  • $55,000 - $110,000+ Annual Income potential based on performance
  • Annual Longevity Bonus
  • Minimum guarantee for 3 months during training period
  • Great culture within an innovative company
  • Training and support to assist you in achieving your goals
  • Paid time off and 401k
  • Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
  • Employee discounts on vehicle sales, parts, and service
  • Career advancement opportunities
  • ...and more!

Jaguar Land Rover Service Advisor Responsibilities:
  • Advise customers about necessary service for their general maintenance needs
  • Help identify the customer's primary concern and also present other maintenance needs when appropriate
  • Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs
  • Prepare repair orders showing time, cost and labor estimates for service
  • Accurately describe the customer's concern to the technician
  • Explain the work performed and the repair order charges to the customer
  • Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer
  • Establish and maintain professional relationships with the customers to encourage repeat and referral business
  • Maintain high customer satisfaction standards (CSI)
  • Perform federal, state, and manufacturer mandated recalls
  • Complete any training required by the manufacturer or Rosenthal Automotive

Jaguar Land Rover Service Advisor Qualifications:
  • 1+ year of service writing experience or sales experience recommended
  • High-line, luxury automotive experience preferred, not required
  • A valid driver's license and a good driving record, per company standards
  • An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
  • Professional personal appearance
  • Excellent oral and written communication abilities
  • Process and detail oriented with developed organizational skills
  • Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.
Please submit your resume for immediate consideration.
Job Type: Full-time, Entry-Level position

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