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Automotive Service Writer Jobs in Oregon (NOW HIRING)

Henry Day Ford

Automotive Service Technician

Aloha, OR

$37K - $90K/yr

Aloha Kia Kauai, a Ken Garff Automotive Dealership, is currently looking for an Automotive Service Technician that aligns with our core values and acts with respect, integrity, growth, humility and ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Oregon

Automotive Service Writer information

See Oregon salary details

$13

$25

$42

How much do automotive service writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive service writer in Oregon is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.48 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,090 per year, or $25.5 per hour.

Automotive Service Advisor

Lum's Auto Center

Mcminnville, OR

Full-time

Re-posted 26 days ago

Job description

Automotive Service Advisor

Lum’s Chevrolet GMC – McMinnville, Oregon

Are you someone who thrives in a fast-paced environment, enjoys helping people, and knows how to turn a stressful vehicle repair into a positive customer experience?

Lum’s Chevrolet GMC is looking for a Service Advisor who can build trust with customers, communicate clearly, and keep our service department running smoothly. If you are organized, customer-focused, driven, and ready to join a dealership that values people and community, we want to hear from you.

At Lum’s, we believe great service goes beyond the repair order. We are looking for someone who can create strong relationships, deliver exceptional communication, and help customers feel confident throughout the entire service process.

What You’ll Do

  • Greet customers promptly and professionally
  • Listen to customer concerns and accurately document repair needs
  • Schedule service appointments and coordinate workflow with technicians
  • Communicate repair recommendations, timelines, and updates clearly
  • Provide estimates and explain services in a customer-friendly manner
  • Monitor repair progress and ensure timely follow-up
  • Deliver outstanding customer service from check-in to vehicle delivery
  • Maintain accurate documentation and repair orders
  • Work closely with technicians, parts personnel, and management to keep operations efficient

What We’re Looking For

  • Strong customer service and communication skills
  • Ability to multitask in a high-volume environment
  • Professional appearance and positive attitude
  • Strong organizational and problem-solving skills
  • Automotive service advising experience preferred, but not required for the right candidate
  • Computer proficiency and ability to learn dealership software systems
  • Valid driver’s license and acceptable driving record
  • Ability to pass a criminal background check
Education:
  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Service Advisor experience:  1 year (Preferred). Willing to consider applicants with automotive dealership sales experience.

Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.

Apply