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Automotive Service Writer Jobs in Iowa (NOW HIRING)

Thys Automotive Group

Service Writer

Belle Plaine, IA · On-site

$40K - $65K/yr

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between ...

Rueter & Zenor Co

Service Writer

Grand Junction, IA

Description We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both - handling repair ...

K C Nielsen LTD

Service Writer

Harcourt, IA · On-site

Service Reports to: Service Manager / Store Manager Purpose Assists the service manager in ... Experience communicating effectively verbally and in writing * High level of attention to detail ...

GTG Peterbilt

Body Shop Service Writer

Cedar Rapids, IA · On-site

We are looking for an experienced Body Shop Service Writer/Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Iowa

Automotive Service Writer information

See Iowa salary details

$11

$22

$37

How much do automotive service writer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for automotive service writer in Iowa is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.12 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

Can you be an automotive service writer with no experience?

Yes, entry-level automotive service writer positions often do not require prior experience, as employers typically provide on-the-job training. Strong communication skills and a basic understanding of automotive systems can help candidates succeed, and some may pursue certifications like ASE to improve their prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
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What job categories do people searching Automotive Service Writer jobs in Iowa look for? The top searched job categories for Automotive Service Writer jobs in Iowa are:
What are popular job titles related to Automotive Service Writer jobs in IA? For Automotive Service Writer jobs in IA, the most frequently searched job titles are:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,164 per year, or $22.7 per hour.

Automotive Service Advisor

Okoboji Motor Company

Spirit Lake, IA

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Okoboji Motor Company is looking for a customer-focused Automotive Service Advisor / Service Writer to join our growing service department in Spirit Lake, Iowa.

As one of Northwest Iowa’s premier Chevrolet, Buick, and Toyota dealerships, we’re committed to delivering an exceptional ownership experience from the moment customers purchase their vehicle through every service visit. Due to continued growth in our service business, we’re looking for an experienced Service Advisor who enjoys building relationships, providing outstanding customer service, and helping customers maintain their vehicles.

If you’re a motivated professional who thrives in a fast-paced environment and enjoys helping people, we’d love to hear from you.

Compensation & BenefitsEarn Up to $100,000+ Per Year
  • Competitive compensation with performance incentives
  • Busy service department with consistent customer traffic
  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Paid training and ongoing professional development
  • Career advancement opportunities
  • Employee vehicle purchase program
  • Employee discounts on vehicles, parts, and service
  • Modern dealership and service facilities
  • Supportive, team-oriented culture
  Responsibilities
  • Greet customers promptly and provide a professional, welcoming service experience
  • Listen to customer concerns and accurately document vehicle repair and maintenance needs
  • Prepare repair orders and communicate repair recommendations clearly
  • Schedule service appointments and manage daily workflow
  • Provide accurate estimates for maintenance and repair services
  • Maintain regular communication with customers regarding vehicle status, timelines, and recommended repairs
  • Coordinate with technicians to ensure efficient and accurate repairs
  • Review completed repair orders with customers and explain work performed
  • Recommend manufacturer-recommended maintenance services based on multi-point inspections
  • Build long-term customer relationships that generate repeat business and referrals
  • Maintain accurate records using dealership management software and service scheduling systems
  • Help achieve departmental customer satisfaction and sales goals
  Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, Service Consultant, or Automotive Service Consultant preferred
  • Dealership experience is highly preferred
  • Excellent customer service and relationship-building skills
  • Strong communication, organizational, and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • Basic knowledge of automotive maintenance and repair is preferred
  • Comfortable using dealership management systems and computer software
  • Positive attitude, strong work ethic, and team-first mentality
  • Valid driver’s license with an acceptable driving record
   Why Join Okoboji Motor Company?

At Okoboji Motor Company, we believe exceptional employees create lifelong customers. We provide the training, support, and opportunities our team members need to build successful careers while delivering an outstanding customer experience. Join a dealership where your contributions are valued, your hard work is rewarded, and your career has room to grow.

Okoboji Motor Company is an Equal Opportunity Employer. We are committed to creating an inclusive workplace for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Employment is contingent upon successful completion of a pre-employment background check, drug screening, and verification of a valid driver’s license with an acceptable driving record.

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