ZipRecruiter

Log In

1

Dealership Service Advisor Jobs in Iowa (NOW HIRING)

Mau Marine Inc.

Service Advisor

Okoboji, IA · On-site

The Service Advisor functions as first line of contact and communication link between the customer and dealership during the service process. They are expected to perform a write-up of repair orders ...

Mau Marine Inc.

Service Advisor

Okoboji, IA · On-site

The Service Advisor functions as first line of contact and communication link between the customer and dealership during the service process. They are expected to perform a write-up of repair orders ...

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

DeYarman Ford Indianola

Service Advisor

Indianola, IA · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Richardson Motors

Service Advisor

Dubuque, IA · On-site

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Richardson Motors

Service Advisor

Dubuque, IA · On-site

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Richardson Motors

Service Advisor

Dubuque, IA · On-site

Managing and overseeing the dealership's workflow and schedule. * Calling customers to advise them about service changes or vehicle pick-up times. * Maintaining positive customer relationships to ...

Sioux City Ford

Service Advisor

Sioux City, IA

As the largest locally owned dealership, we are committed to Siouxland through philanthropy and ... The Service Advisor will be act as the liaison between customers and our service technicians who ...

Pritchard Auto Company

Service Advisor

Mason City, IA · On-site

$45K - $65K/yr

Stay current on manufacturer training, dealership systems, service programs, and product knowledge ... Previous Service Advisor experience * Experience in the automotive, truck, equipment, or ...

Sioux City Ford

Service Advisor

Sioux City, IA · On-site

As the largest locally owned dealership, we are committed to Siouxland through philanthropy and ... The Service Advisor will be act as the liaison between customers and our service technicians who ...

Sioux City Ford

Service Advisor

Sioux City, IA · On-site

As the largest locally owned dealership, we are committed to Siouxland through philanthropy and ... The Service Advisor will be act as the liaison between customers and our service technicians who ...

Sioux City Ford

Service Advisor

Sioux City, IA · On-site

As the largest locally owned dealership, we are committed to Siouxland through philanthropy and ... The Service Advisor will be act as the liaison between customers and our service technicians who ...

next page

Showing results 1-20

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Iowa

Dealership Service Advisor information

See Iowa salary details

$11

$24

$42

How much do dealership service advisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for dealership service advisor in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Iowa?

For Dealership Service Advisor jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Iowa look for?

The top searched job categories for Dealership Service Advisor jobs in Iowa are:

What cities in Iowa are hiring for Dealership Service Advisor jobs?

Cities in Iowa with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Service Advisor

Mau Marine Inc.

Okoboji, IA • On-site

Full-time

Posted 7 days ago

Job description

Service Advisor

Location: Okoboji, Iowa
Duration: Full-time

Company Background

Mau Marine provides a fast-paced, energetic work environment located right on East and West Lake Okoboji. We can give you the opportunity to gain vital work experience at the busiest summer tourist location in Iowa! We are looking for employees who are outgoing, possess a strong work ethic, and who can provide top notch service with a smile.

Job Description

The Service Advisor functions as first line of contact and communication link between the customer and dealership during the service process. They are expected to perform a write-up of repair orders and ensure a timely, accurate completion of repair as well as maximize department sales of service and parts.

Responsibilities

The following responsibilities will be expected for this position:

Customer Satisfaction:

  • Provide convenient appointments for service and repair work
  • Offer courtesy services when appropriate
  • Inspect every boat before work starts – with the customer when possible – and make appropriate notes on the Repair Order
  • Identify customer needs courteously, accurately recording, and verifying customer needs on Repair Order while customer is present
  • Secure customer approval (including cost estimate, delivery time and method of payment or warranty) before repair work is started, and obtain customer signature on the Repair Order
  • Handle telephone inquiries quickly and courteously
  • Call customers regarding additional work that may need to be performed and when work is completed
  • Implement customer’s scheduled maintenance follow-up process
  • Use formal Complaint Handling Processes to calm an upset customer. Reach a resolution, when possible, that is satisfactory to the customer and supports the interest of the dealership

Service:

  • Refer to service records, recommend additional necessary service
  • Sell service and maintenance to customers in person, by telephone and other methods
  • Assist with inspection and water testing of completed jobs as requested to ensure quality of repairs
  • Provide legible and complete problem descriptions on Repair Orders to support Technicians
  • Work with the Parts Department on routine maintenance to ensure competitiveness in the market
  • Initiate proper paperwork for a boat repair, and disperse according to department policy
  • Maintain department service records, including Repair Order file
  • File all warranty claims promptly and in accordance with Sea Ray policy
  • Maintain a cooperative relationship with field representatives

Operations:

  • Refer leads and prospects for potential sales to the Sales Department
  • Establish and maintain a cooperative relationship with Sales Department for efficient delivery of add-on equipment and to resolve customer complaints
  • Perform other duties as assigned by management

Requirements

Applicants must possess the following qualifications:

  • Ability to multi-task and work efficiently
  • Excellent organizational skills
  • Good written and verbal communication
  • Outstanding customer service skills