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Dealership Service Advisor Jobs in Iowa (NOW HIRING)

Toyota of Des Moines

Service Advisor

Grimes, IA · On-site

$35K - $50K/yr

Here at Toyota, we are ranked as the #1 Toyota dealership in a multi-state region. So, it's GREAT ... Toyota of Des Moines is seeking an Entry Level Service Advisor who will provide our customers with ...

Blue Compass RV Des Moines

Service Advisor

Altoona, IA · On-site

The Service Advisor plays a critical role in delivering exceptional customer experience while ... We staff each dealership with the best people in the business and are known for the great care we ...

Smith Automotive

Automotive Service Advisor

Ankeny, IA · On-site

Service Advisor - 4 Day Work Week! | Pleasant Hill & Des MoinesAbout Smith Automotive Join our ... dealership or chain store--we're a local business that values our team and creates a positive ...

Smith Automotive

Automotive Service Advisor

Grimes, IA · On-site

Service Advisor - 4 Day Work Week! | Pleasant Hill & Des MoinesAbout Smith Automotive Join our ... dealership or chain store--we're a local business that values our team and creates a positive ...

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Showing results 21-40

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Iowa

Dealership Service Advisor information

See Iowa salary details

$11

$24

$42

How much do dealership service advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dealership service advisor in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Iowa?

For Dealership Service Advisor jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Iowa look for?

The top searched job categories for Dealership Service Advisor jobs in Iowa are:

What cities in Iowa are hiring for Dealership Service Advisor jobs?

Cities in Iowa with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Automotive Service Advisor

Okoboji Motor Company

Spirit Lake, IA

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Okoboji Motor Company is looking for a customer-focused Automotive Service Advisor / Service Writer to join our growing service department in Spirit Lake, Iowa.

As one of Northwest Iowa’s premier Chevrolet, Buick, and Toyota dealerships, we’re committed to delivering an exceptional ownership experience from the moment customers purchase their vehicle through every service visit. Due to continued growth in our service business, we’re looking for an experienced Service Advisor who enjoys building relationships, providing outstanding customer service, and helping customers maintain their vehicles.

If you’re a motivated professional who thrives in a fast-paced environment and enjoys helping people, we’d love to hear from you.

Compensation & BenefitsEarn Up to $100,000+ Per Year
  • Competitive compensation with performance incentives
  • Busy service department with consistent customer traffic
  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Paid training and ongoing professional development
  • Career advancement opportunities
  • Employee vehicle purchase program
  • Employee discounts on vehicles, parts, and service
  • Modern dealership and service facilities
  • Supportive, team-oriented culture
  Responsibilities
  • Greet customers promptly and provide a professional, welcoming service experience
  • Listen to customer concerns and accurately document vehicle repair and maintenance needs
  • Prepare repair orders and communicate repair recommendations clearly
  • Schedule service appointments and manage daily workflow
  • Provide accurate estimates for maintenance and repair services
  • Maintain regular communication with customers regarding vehicle status, timelines, and recommended repairs
  • Coordinate with technicians to ensure efficient and accurate repairs
  • Review completed repair orders with customers and explain work performed
  • Recommend manufacturer-recommended maintenance services based on multi-point inspections
  • Build long-term customer relationships that generate repeat business and referrals
  • Maintain accurate records using dealership management software and service scheduling systems
  • Help achieve departmental customer satisfaction and sales goals
  Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, Service Consultant, or Automotive Service Consultant preferred
  • Dealership experience is highly preferred
  • Excellent customer service and relationship-building skills
  • Strong communication, organizational, and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • Basic knowledge of automotive maintenance and repair is preferred
  • Comfortable using dealership management systems and computer software
  • Positive attitude, strong work ethic, and team-first mentality
  • Valid driver’s license with an acceptable driving record
   Why Join Okoboji Motor Company?

At Okoboji Motor Company, we believe exceptional employees create lifelong customers. We provide the training, support, and opportunities our team members need to build successful careers while delivering an outstanding customer experience. Join a dealership where your contributions are valued, your hard work is rewarded, and your career has room to grow.

Okoboji Motor Company is an Equal Opportunity Employer. We are committed to creating an inclusive workplace for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Employment is contingent upon successful completion of a pre-employment background check, drug screening, and verification of a valid driver’s license with an acceptable driving record.

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