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Automotive Service Director Jobs (NOW HIRING)

Mills Auto Group

Service Director

Pineville, NC · On-site

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Proven experience in automotive service management or a related leadership role. * Strong ...

Mills Auto Group

Service Director

Pineville, NC

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Proven experience in automotive service management or a related leadership role. * Strong ...

Group 1 Automotive, Inc.

Service Director

Hanover, MA

$130K - $180K/yr

We are looking to add a qualified AUTOMOTIVE SERVICE DIRECTOR to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States ...

Mills Auto Group

Service Director

Pineville, NC

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Proven experience in automotive service management or a related leadership role. * Strong ...

Mills Auto Group

Service Director

Pineville, NC · On-site

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Proven experience in automotive service management or a related leadership role. * Strong ...

Malloy Ford Alexandria

Ford Service Director

Alexandria, VA · On-site

$140K - $180K/yr

Apply now to find out how you can grow your automotive career with Malloy! By working at a Ford ... Service Director Compensation and Benefits: * Competitive Pay: $140,000-$180,000 * Flexible Working ...

Mills Auto Group

Service Director

Pineville, NC

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Proven experience in automotive service management or a related leadership role. * Strong ...

Car Guys Inc.

Dealership Service Manager

Windham, NH

$100K - $150K/yr

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

Group 1 Automotive, Inc.

Service Director

Hanover, MA

$130K - $180K/yr

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating ... We are looking to add a qualified AUTOMOTIVE SERVICE DIRECTOR to our team. Group 1 is a Fortune 500 ...

Group 1 Automotive, Inc.

Service Director

Hanover, MA · On-site

$130K - $180K/yr

About Us Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail ... We are looking to add a qualified AUTOMOTIVE SERVICE DIRECTOR to our team. Group 1 is a Fortune 500 ...

asburyauto

Arizona Service Director

Phoenix, AZ

As an Automotive Service Director, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

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Automotive Service Director information

See salary details

$38.5K

$119.6K

$177K

How much do automotive service director jobs pay per year?

As of Jun 15, 2026, the average yearly pay for automotive service director in the United States is $119,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What Is an Automotive Service Director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an Automotive Service Director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an Automotive Service Director, and why are they important?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an Automotive Service Director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
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What are the most commonly searched types of Automotive Service jobs? The most popular types of Automotive Service jobs are:
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Automotive Service Director jobs near you

Service Director

Mills Auto Group

Pineville, NC • On-site

$80K - $100K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service department in North Carolina. In this key leadership role, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving the success of our service team. The ideal candidate will have strong management skills and a passion for delivering top-quality automotive service experience.

Responsibilities
  • Manage and supervise the service department to ensure efficient and high-quality operations.
  • Develop and implement service policies and procedures to improve customer satisfaction and departmental efficiency.
  • Coordinate with parts, sales, and other departments to streamline workflow and promote teamwork.
  • Monitor key performance indicators and prepare reports for senior management.
  • Lead, train, and motivate service staff to maintain high standards of performance and customer care.
  • Ensure compliance with all safety and environmental regulations.
  • Handle customer complaints and resolve issues promptly to maintain trust and satisfaction.
Requirements
  • Proven experience in automotive service management or a related leadership role.
  • Strong organizational, leadership, and communication skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Knowledge of automotive service processes and industry best practices.
  • Proficiency with service management software and Microsoft Office Suite.
  • High school diploma or equivalent; a degree or certification in business or automotive technology is a plus.
Benefits
  • Competitive salary range of $80,000.00 - $100,000.00 per year, paid semi-monthly.
  • Health, dental, and vision insurance plans.
  • 401(k) retirement savings plan.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.
  • Supportive and collaborative work environment.
About the Company

Mills Auto Group is a trusted name in the automotive industry dedicated to providing outstanding customer service and quality vehicles. Located in North Carolina, we pride ourselves on fostering a professional yet welcoming atmosphere where employees and customers alike feel valued. Join us and be part of a company committed to excellence and community.

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