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Automotive Service Advisor Jobs in Virginia (NOW HIRING)

Midas

Automotive Service Advisor

Manassas, VA · On-site

$50K - $70K/yr

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Meineke

Automotive Service Advisor

Newport News, VA · On-site

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

Meineke

Automotive Service Advisor

Newport News, VA · On-site

Prior automotive service advisor or shop experience preferred * Strong communication and customer service skills * Valid driver's license What we offer: * Competitive performance-based pay * Paid ...

asburyauto

Automotive Service Advisor

Woodbridge, VA · On-site

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Koons Woodbridge Ford , you will have ...

Apex Automotive

Service Advisor

Glen Allen, VA

Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services ...

Priority Honda Chesapeake

Be Seen First

Automotive Service Advisor / Honda

Chesapeake, VA · On-site

$60K - $100K/yr (+ commission)

Priority Honda Chesapeake has immediate openings for Automotive Service Advisors. There has never been a better time to advance your career in the automotive industry. Apply today. Busy shop with ...

asburyauto

Automotive Service Advisor

Woodbridge, VA · On-site

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Koons Woodbridge Ford , you will have ...

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Automotive Service Advisor information

See Virginia salary details

$11

$25

$45

How much do automotive service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Virginia?

The most popular types of Automotive Service Advisor jobs in Virginia are:

What are popular job titles related to Automotive Service Advisor jobs in Virginia?

For Automotive Service Advisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Virginia look for?

The top searched job categories for Automotive Service Advisor jobs in Virginia are:

What cities in Virginia are hiring for Automotive Service Advisor jobs?

Cities in Virginia with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in VA?

For Automotive Service Advisor jobs in VA, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Automotive Service Advisor

Midas

Manassas, VA • On-site

$50K - $70K/yr

Full-time

Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

314th of 374 rated vehicle maintenance

Job description

Benefits:
  • Free uniforms
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Free food & snacks

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:
https://www.youtube.com/watch?v=Y3Dgn9Xrq1w
Compensation: $50,000.00 - $70,000.00 per year
JOIN OUR TEAM
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.
Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 32 convenient locations in South Carolina, Florida & DC! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination

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