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Associate Key Account Manager Jobs in Raleigh, NC

Celito Communications

Account Manager

Raleigh, NC · On-site

Account Manager, Client Growth & Retention Department: Sales Reports to: VP of Sales Location ... Key ResponsibilitiesGrow the Book (70%) * Map every account: stakeholders, contract terms ...

NIOX

Account Manager

Morrisville, NC · On-site

Key Responsibilities of Role: The Account Manager is responsible for supporting the achievement of annual sales objectives through exceptional customer service, account management, revenue-retention ...

NIOX

Account Manager

Morrisville, NC · On-site

Key Responsibilities of Role: The Account Manager is responsible for supporting the achievement of annual sales objectives through exceptional customer service, account management, revenue-retention ...

NIOX

Account Manager

Morrisville, NC · On-site

Key Responsibilities of Role: The Account Manager is responsible for supporting the achievement of annual sales objectives through exceptional customer service, account management, revenue-retention ...

NIOX

Account Manager

Morrisville, NC

Key Responsibilities of Role: The Account Manager is responsible for supporting the achievement of annual sales objectives through exceptional customer service, account management, revenue-retention ...

Jobless

Account Manager

Morrisville, NC · On-site

Key Responsibilities of Role: The Account Manager is responsible for supporting the achievement of annual sales objectives through exceptional customer service, account management, revenue-retention ...

BioTouch

Enterprise Account Manager

Raleigh, NC · On-site

Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...

BioTouch

Enterprise Account Manager Job

Raleigh, NC · On-site

Forecast and track key account metrics to develop and oversee client retention campaigns; learn and ... Manage year-end pricing changes and contract renewals * Professional appearance and demeanor * Job ...

MERGE

Associate Account Manager

Raleigh, NC · Hybrid

$46K - $68K/yr

As our Associate Account Manager, you will... What You'll Do * Support all Account Team members in building and strengthening a client's brand and market presence * Work closely and effectively with ...

Affinity Group

Key Account Specialist (Food Broker)

Raleigh, NC · On-site

$18.50 - $25.25/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development ... An associate or bachelor's degree * Experience with CRM systems The Affinity Group is an Equal ...

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All JobsAssociate Key Account JobsAssociate Key Account Manager JobsAssociate Key Account Manager Jobs in Raleigh, NC

Associate Key Account Manager information

See Raleigh, NC salary details

$37.9K

$112.5K

$125.4K

How much do associate key account manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for associate key account manager in Raleigh, NC is $112,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,600.00 and $124,400.00 per year, depending on experience, location, and employer.

What is an associate key account manager?

An Associate Key Account Manager is an entry- to mid-level professional who assists in managing and nurturing relationships with a company's most important clients or accounts. Their responsibilities often include supporting senior account managers, coordinating communication between the client and internal teams, monitoring account performance, and helping to identify opportunities for growth. This role is critical in ensuring client satisfaction, retention, and the successful delivery of products or services. Associate Key Account Managers typically work closely with sales, marketing, and customer service departments to meet both client and company objectives.

How does an associate key account manager typically collaborate with internal teams to support client needs?

An Associate Key Account Manager works closely with cross-functional teams such as sales, marketing, logistics, and customer service to ensure that client requirements are met efficiently. They often act as a liaison, communicating client feedback and coordinating the delivery of customized solutions. This collaboration helps streamline processes, resolve issues quickly, and maintain strong client relationships. Effective teamwork is essential to anticipate client needs and deliver value beyond basic account management.

What are the key skills and qualifications needed to thrive as an associate key account manager, and why are they important?

To thrive as an Associate Key Account Manager, you need strong sales acumen, relationship-building abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, Excel, and sales analytics tools is typically required, and knowledge of industry-specific platforms can be advantageous. Outstanding communication, negotiation, and problem-solving skills help you stand out in managing client accounts effectively. These skills and qualities are vital for building lasting client partnerships, achieving revenue targets, and driving business growth.

What is the difference between Associate Key Account Manager vs Customer Success Associate?

AspectAssociate Key Account ManagerCustomer Success Associate
CredentialsBachelor's degree, sales or account management certificationsBachelor's degree, customer service or support certifications
Work EnvironmentSales teams, client-facing roles, B2B settingsCustomer support, client onboarding, retention teams
Industry UsageCommon in sales-driven industries like tech, manufacturingCommon in SaaS, tech, and service industries

The Associate Key Account Manager focuses on managing and growing key client accounts through sales and relationship management. In contrast, a Customer Success Associate emphasizes ensuring customer satisfaction, onboarding, and retention. Both roles require strong communication skills and client interaction but differ in their primary objectives and daily tasks.

What are popular job titles related to Associate Key Account Manager jobs in Raleigh, NC?

For Associate Key Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Associate Key Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Associate Key Account Manager jobs in Raleigh, NC are:

Associate Key Account Manager jobs near you
Infographic showing various Associate Key Account Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 66% Full Time, 32% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $112,508 per year, or $54.1 per hour.

Account Manager

Raleigh, NC • On-site

Celito Communications
Investment Clubs and Venture Capital Companies • 11 - 50 employees
Learn more about Celito Communicationsexternal

Other

Posted 14 days ago

Job description

Account Manager, Client Growth & Retention

Department: Sales

Reports to: VP of Sales

Location: Raleigh, NC (in-office, with regular client visits)

Compensation: Competitive base salary plus commission; OTE discussed during the interview process

The Role

We’re looking for a senior Account Manager who wants to own a book of business and grow it. This is not a passive relationship role where you wait for the phone to ring. We want someone with the instincts of a new business seller, pointed squarely at an existing client base. Your book will be built from accounts handed off by our Account Executives, along with an assigned portfolio of established Celito clients. About 70% of your time goes to proactive expansion: uncovering whitespace, building proposals, and closing upsell and cross-sell opportunities across connectivity, VoIP and telephony, managed IT, and data center services. The remaining 30% goes to protecting what we’ve built: renewals, relationship health, and net retention across your entire book. You close your own expansion deals, start to finish.

Key ResponsibilitiesGrow the Book (70%)
  • Map every account: stakeholders, contract terms, technology footprint, and whitespace. Build your own expansion pipeline. Waiting for a client to raise their hand is not a strategy.
  • Run the full expansion cycle: discovery, proposal, negotiation, and signature. You’ll partner with our Sales Architecture team for technical validation, but the deal is yours to close.
  • Build relationships ahead of the opportunity. Get to know the decision makers across each account including CEOs, CTOs, CFOs, and IT Directors—so you have real rapport before you need it.
Protect the Base (30%)
  • Lead structured Quarterly Business Reviews. The QBR is central to how Celito manages accounts. You’ll prepare and lead a disciplined review for every key account, covering service performance, roadmap, and business priorities, and turn each one into a documented plan with clear next steps.
  • Own net retention. You’re accountable for the net revenue retention of your entire book. That means getting ahead of every renewal: contract timelines, satisfaction, and competitive threats. You lead the renewal negotiation through to signature.
  • Be the client’s advocate internally. Coordinate with Operations, Provisioning, and Support when issues arise. You don’t run the tickets, but you own the outcome.
How We Measure Success
  • Net revenue retention across your book.
  • Expansion bookings you personally closed.
  • Gross retention and on-time renewal rates.
  • QBR coverage and cadence across key accounts.
The Ideal Candidate
  • You findthe opportunity. You’d rather uncover a need a client didn’t know they had than sit back and wait for an RFP.
  • You’re motivated by growth. Relationship health matters to you because trusted advisors earn the right to sell more, not the other way around.
  • You’re comfortable at the executive level. Whether you’re leading a boardroom QBR or walking in a client server room, you carry yourself with confidence.
Required Qualifications
  • 5+ years of B2B account management or full-cycle sales experience, with a track record of growing existing accounts through expansion quota, net revenue retention ownership, or a comparable measure.
  • Strong account-planning skills, including whitespace analysis, consultative selling, negotiation, renewal management, and CRM forecasting.
  • Based in the Raleigh area. This role works from our Raleigh office and involves regular time on-site with clients across the Triangle.
Preferred Qualifications
  • Background in telecommunications, SaaS, fiber, or managed IT services.
  • Familiarity with MEDDPICC, Gap Selling, or comparable methodology.
Why This Role?
  • A real book from day one. You inherit actual revenue with clear whitespace to grow across our full portfolio.
  • You keep the close. You run and close your own expansion deals, and you’re compensated accordingly.
  • Sales support that lets you sell. Our Sales Architecture team handles the deep technical work so you can stay focused on the relationship and the outcome.
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