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Associate Customer Service Representative Jobs (NOW HIRING)

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Associate Customer Service Representative information

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How much do associate customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate customer service representative in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Customer Service Representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an Associate Customer Service Representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What is an Associate Customer Service Representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What cities are hiring for Associate Customer Service Representative jobs? Cities with the most Associate Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Associate Customer Service Representative jobs? States with the most job openings for Associate Customer Service Representative jobs include:
Infographic showing various Associate Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Sales Associate / Customer Service Representative

Drybar Shops

Tempe, AZ

Other

Posted yesterday


Job description

Overview

ACCEPTING BARTENDER (Receptionist) APPLICATIONS FOR THE TEMPE SHOP

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

Hiring immediately!  We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

So here's our questions for you...Do you hold the power to...

...make anyone smile?

...befriend strangers?

...turn around a failing customer experience?

...remember names and faces?

...do five things at one time?

Did you answer yes to the above?...Then we wanna meet you and we are hiring immediately!

Here is what Drybar Bartenders (retail sales associates / customer service representatives) are responsible for each day:

  • As a store associate, leading the client's experience from check in to check out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
  • Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
  • Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
  • Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Qualifications or preferred

    • 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
    • Previous experience with Point of Sale Systems strongly preferred
    • Previous salon/spa experience preferred but not required
    • High school diploma or equivalent
    • Promote a professional and brand-appropriate image
    • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
Legal Disclaimer2021 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar franchise owner. Individual results may vary. Business results may vary on an individual studio basis due to numerous economic and business factors. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Drybar is a registered trademark owned by Helen of Troy Limited.