Assistant Workforce Analyst Jobs (NOW HIRING)

Job Details
New ideas are all around us, but only a few will change the world. That's our focus at JPL. We ask the biggest questions, then search the universe for answers-literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission-your opportunity-is to seek out the answers that bring us one step closer. If you're driven to discover, create, and inspire something that lasts a lifetime and beyond, you're ready for JPL.
Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.
The Enterprise Application Services section at Jet Propulsion Laboratory (JPL) is seeking an Enterprise Systems Analyst to join its People IT Services team.
This role requires strong expertise in UKG Pro Workforce Management (WFM) to support the configuration, maintenance, and day-to-day operations of the platform.
This position is critical to ensuring accurate payroll, maintaining regulatory compliance, and delivering workforce visibility across JPL's operations. It calls for strong technical capabilities, a solid understanding of timekeeping and workforce management processes, and the ability to translate business requirements into effective system solutions. The role also demands deep knowledge of integrations with Workday HR and Payroll, as well as Oracle Financial and Manufacturing systems.
The Enterprise Application Services (EAS) Section maintains stewardship over the ever-evolving Business IT portfolio of applications and systems required to support JPL's robust and complex business processes. It manages the system lifecycle for key business processes. It provides analytical and technical services as well as working closely with the Laboratory's business community.
Key Responsibilities

• Configure and maintain UKG Pro WFM modules including Timekeeping, Activities, Attestation, and Absence Management.

• Manage and update pay rules, work rules, accruals, and activities.

• Troubleshoot and resolve system issues, data errors, and integration exceptions; escalate when necessary.

• Conduct audits and validations to ensure system accuracy and compliance.

• Participate in system upgrades, testing, and patch validation.

• Maintain user security roles and permissions to support compliance and audit requirements.

• Assist with interfaces and integrations between UKG Pro WFM and other systems such as Workday HR, Workday Payroll, Oracle Project Accounting, Oracle Work In Process and Oracle General Ledger.

• Develop and maintain custom reports and queries using SQL, UKG reporting tools and advanced Excel.

• Document system configurations, procedures, and troubleshooting steps.

• Collaborate with HR, Payroll, and Finance to gather requirements and implement solutions.

• Research and apply UKG product enhancements and best practices.

Required Qualifications

• Typically requires a Bachelor's degree in Information Systems, Human Resources, Business Administration, or similar discipline with a minimum of 6 years of related experience or a Master's degree in similar disciplines with a minimum of 4 years of related experience or a PhD in similar disciplines with a minimum of 2 years of related experience.
• Strong working experience in UKG Pro Workforce Management in the areas of Time and Absence as well as Activities
• Strong working experience in Workday Payroll
• Strong understanding of Labor Project Accounting and Accruals, preferably Oracle Project Accounting
• Strong understanding of timekeeping, pay rules, accruals
• Experience with UKG reporting tools.
• Proficiency in SQL, data queries, and advanced Microsoft Excel.
• Strong problem-solving and troubleshooting skills.
• Effective communication skills with both technical and non-technical users.
• Strong organizational and time management skills.
• Candidate must be a U.S. person.

Desired Qualifications

• Familiarity with APIs, SFTP, and middleware integrations (e.g., Dell Boomi).
• Knowledge of compliance requirements such as FLSA and local labor laws.
• UKG certifications or progress toward certification.

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee's start date.
For further benefits information click Benefits and Perks
The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate's job related skills, experience, knowledge, and relevant education/training.
The typical full time equivalent annual hiring range for this job in Pasadena, California.
$125,736 - $137,696
JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.
In addition, JPL is a VEVRAA Federal Contractor.
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The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are U.S. Citizens, Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.