Assistant Property Manager Jobs in Quebec (NOW HIRING)

We're growing our team and are looking for a Bilingual Property Desk Adjuster to join us in the beautiful Gaspesie region of Quebec. In this unique role, you'll primarily support our Property Desk team while also having the opportunity to assist with occasional field claims in remote communities, offering a diverse and rewarding claims experience.

As a trusted claims professional, you'll play a key role in helping customers through challenging situations by investigating, evaluating, negotiating, and resolving property claims through telephone and written communication. You'll be empowered to make decisions within your delegated authority while collaborating closely with clients, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolution.

This is an excellent opportunity for someone who enjoys combining strong analytical skills with a commitment to exceptional customer service, while working in a dynamic environment that offers both desk-based and field exposure.

This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis.

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Nous agrandissons notre equipe et nous sommes a la recherche d'un Expert en sinistres immobiliers bilingue pour nous joindre dans la magnifique region de la Gaspesie au Quebec. Dans ce role unique, vous soutiendrez principalement notre equipe de gestion des sinistres immobiliers tout en ayant l'occasion d'aider occasionnellement avec des dossiers sur le terrain dans des communautes eloignees, offrant ainsi une experience de sinistres variee et enrichissante.

En tant que professionnel de confiance en sinistres, vous jouerez un role cle pour aider les clients dans des situations difficiles en enquetant, evaluant, negociant et reglant les demandes de sinistres immobiliers par telephone et par ecrit. Vous aurez le pouvoir de prendre des decisions dans le cadre de votre autorite deleguee tout en collaborant etroitement avec les clients, les experts sur le terrain et les partenaires juridiques pour assurer un reglement des sinistres juste, efficace et axe sur le client.

C'est une excellente opportunite pour quelqu'un qui aime combiner de solides competences analytiques avec un engagement envers un service a la clientele exceptionnel, tout en travaillant dans un environnement dynamique offrant a la fois du travail de bureau et du terrain.

Ce role necessite des interactions frequentes en anglais et demande de lire et de preparer des documents en anglais regulierement.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

• Minimum 2 years functional experience in an insurance or risk management environment, preferably with property claims.
• Commercial and Personal AMF license. 
• Bilingual, French and English
• Post-secondary education in an insurance related field is an asset.
• Excellent verbal and written communication skills.
• Strong analytical and mathematical ability.
• Able to manage multiple priorities. 

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• Minimum de 2 ans d'experience fonctionnelle dans un environnement d'assurance ou de gestion des risques, de preference avec des reclamations de biens.
• Permis AMF commercial et personnel.
• Bilingue, francais et anglais.
• Formation postsecondaire dans un domaine lie a l'assurance est un atout.
• Excellentes competences en communication orale et ecrite.
• Solides capacites d'analyse et en mathematiques.
• Capable de gerer plusieurs priorites.

#LI-MC1

• Investigation, collection, and analysis of claims information.
• Evaluates coverage, liability and quantum.
• Negotiates, settles, finalizes claims.
• Accurate recording, reporting and presentation of files.
• Maintenance of accurate billing, and time and expense records.
• Work with manager to maintain client relations.

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• Enquete, collecte et analyse des informations sur les reclamations.
• Evalue la couverture, la responsabilite et le montant.
• Negocie, regle et finalise les reclamations.
• Enregistrement, rapport et presentation precis des dossiers.
• Maintien d'une facturation exacte ainsi que des registres de temps et de depenses.
• Travaille avec le gestionnaire pour entretenir les relations avec les clients.