Assistant Property Manager Jobs in Quebec (NOW HIRING)

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Gestionnaire immobilier adjoint(e) - JLL

En quoi consiste ce poste :

En tant que Gestionnaire immobilier adjoint(e), vous jouerez un role essentiel dans la gestion quotidienne de proprietes commerciales, en secondant le gestionnaire immobilier pour assurer une experience locataire exceptionnelle. Ce poste dynamique combine relations avec les locataires, gestion operationnelle, administration financiere et coordination d'evenements communautaires. Vous collaborerez etroitement avec l'equipe d'exploitation pour maintenir les plus hauts standards d'entretien tout en gerant les aspects budgetaires et administratifs. Cette opportunite vous permettra de demontrer votre leadership en incarnant les valeurs fondamentales de JLL : communication, collaboration et confiance. Dans un environnement ou chaque detail compte, votre contribution directe influence la satisfaction des locataires et le succes operationnel des proprietes sous votre responsabilite.

A quoi ressemblera votre quotidien :

• Agir comme point de contact principal pour les locataires en l'absence du gestionnaire immobilier, traiter rapidement les demandes et plaintes, coordonner les emmenagements et demenagements incluant la gestion des autorisations d'acces et certificats d'assurance

• Planifier et organiser des activites de reseautage et d'engagement communautaire, maintenir a jour les contacts pour les sondages annuels et assurer les suivis pour enrichir l'experience locataire

• Assister le gestionnaire immobilier dans la gestion quotidienne des operations, inspecter les aires communes (salles de conference, gym), verifier le bon etat de fonctionnement des equipements et communiquer toute anomalie a l'equipe d'exploitation

• Participer a l'elaboration du budget annuel et du plan d'immobilisations, reviser et soumettre les comptes fournisseurs avec codage precis, appuyer la perception des loyers et les recouvrements conformement aux baux

• Gerer l'ensemble du cycle de stationnement incluant la preparation et le suivi des baux, la realisation de l'etude de marche annuelle pour etablir les tarifs, et le maintien de la conformite aux ratios exiges

• Collaborer avec les fournisseurs d'entretien menager, communiquer les changements d'occupation des espaces, preparer les contrats de service et gerer le calendrier et paiement des taxes foncieres

• Preparer les rapports, demandes d'achat et trousses d'information pour les locataires, assurer la gestion des decorations des halls d'entree pour le temps des Fetes, et maintenir les dossiers conformement aux exigences d'audit de JLL

Qualifications requises :

• Diplome d'etudes collegiales (DEC) en techniques de comptabilite et de gestion, administration ou domaine connexe

• 3 a 5 ans d'experience en gestion de proprietes commerciales et en relations avec les locataires

• Maitrise de la suite MS Office, YARDI, PRISM et DocuSign/Adobe Acrobat Sign

• Notions de comptabilite et analyse financiere

• Bilinguisme obligatoire (francais et anglais) a l'oral et a l'ecrit, avec habilete en redaction pour les interactions avec les partenaires externes hors Quebec (fournisseurs, cabinets juridiques, institutions financieres)

Qualifications preferees :

• Certification RPA ou CPM (en cours d'obtention, un atout)

• Connaissance de PROCORE

• Excellence en service a la clientele avec solides aptitudes relationnelles demontrees

• Capacite averee a prioriser et a gerer plusieurs dossiers simultanement dans un environnement dynamique

• Fortes aptitudes analytiques et capacite de resolution de problemes complexes

*Interactions orales et/ou ecrites avec des locataires ou partenaires externes bases a l'exterieur du Quebec (par exemple, fournisseurs de services, cabinets d'avocats, pairs, banquiers, firmes de courtage, firmes d'analyse de credit, agences de credits, clientele non-francophone, etc.)

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Assistant Property Manager - JLL

What this job involves:

As an Assistant Property Manager, you'll play an essential role in the daily management of commercial properties, supporting the Property Manager to ensure an exceptional tenant experience. This dynamic position combines tenant relations, operational management, financial administration, and community event coordination. You'll collaborate closely with the operations team to maintain the highest maintenance standards while managing budgetary and administrative aspects. This opportunity allows you to demonstrate your leadership by embodying JLL's core values: communication, collaboration, and trust. In an environment where every detail matters, your direct contribution influences tenant satisfaction and the operational success of properties under your responsibility.

What your day-to-day will look like:

• Act as primary point of contact for tenants in the absence of the Property Manager, address requests and complaints promptly, coordinate move-ins and move-outs including management of access authorizations and certificates of insurance

• Plan and organize networking activities and community engagement events, maintain updated contact lists for annual surveys and ensure follow-ups to enhance tenant experience

• Assist the Property Manager in daily operational management, inspect common areas (conference rooms, gym), verify proper functioning of equipment and communicate any anomalies to the operations team

• Participate in the preparation of the annual budget and capital plan, review and submit accounts payable with accurate coding, support rent collection and recoveries in accordance with lease agreements

• Manage the complete parking cycle including preparation and follow-up of leases, conduct annual market study to establish rates, and maintain compliance with required parking ratios

• Collaborate with janitorial service providers, communicate changes in space occupancy, prepare service contracts and manage property tax calendar and payments

• Prepare reports, purchase requisitions and tenant information packages, manage entrance lobby decorations for the holiday season, and maintain files in accordance with JLL audit requirements

Required Qualifications:

• College Diploma (DEC) in Accounting and Management Techniques, Administration, or related field

• 3 to 5 years of experience in commercial property management and tenant relations

• Proficiency in MS Office Suite, Yardi, Prism, and DocuSign/Adobe Acrobat Sign

• Knowledge of accounting and financial analysis

• Bilingualism mandatory (French and English) both oral and written, with strong writing skills for interactions with external partners outside Quebec (suppliers, law firms, financial institutions)

Preferred Qualifications:

• RPA or CPM certification (in progress, an asset)

• Knowledge of Procore

• Excellence in customer service with demonstrated strong interpersonal skills

• Proven ability to prioritize and manage multiple files simultaneously in a dynamic environment

• Strong analytical skills and complex problem-solving abilities

*Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.