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Assistant Customer Service Freight Forwarding Jobs

FreightTAS LLC

Sales - Freight Forwarding

Miami, FL · On-site

$75K - $125K/yr

This will include customer visits & developing relationships within the defined geographical area ... a timely manner at the highest service level Adhere to client service level agreements ...

FreightTAS LLC

Freight Forwarding Sales

New York, NY · On-site

$75K - $125K/yr

This will include customer visits & developing relationships within the defined geographical area ... a timely manner at the highest service level Adhere to client service level agreements ...

FreightTAS LLC

Freight Sales

Springfield, VA · On-site

Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply ... Leverage existing industry contacts and relationships to accelerate customer acquisition and ...

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Assistant Customer Service Freight Forwarding information

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How much do assistant customer service freight forwarding jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for assistant customer service freight forwarding in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

More about Assistant Customer Service Freight Forwarding jobs
What cities are hiring for Assistant Customer Service Freight Forwarding jobs? Cities with the most Assistant Customer Service Freight Forwarding job openings:
What are the most commonly searched types of Customer Service Freight Forwarding jobs? The most popular types of Customer Service Freight Forwarding jobs are:
What states have the most Assistant Customer Service Freight Forwarding jobs? States with the most job openings for Assistant Customer Service Freight Forwarding jobs include:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs are:
Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, 21% Part Time, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.
Sales - Freight Forwarding

Sales - Freight Forwarding

FreightTAS LLC

Miami, FL • On-site

$75K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Business Development Manager - International Air/Ocean
Salary - $75k to $125k base plus commission.
Excellent Company benefits. 401k, Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance, car allowance, commission
A Book of Business is advantageous.
A minimum of 2/3 years plus of sales experience is required to work within the freight forwarding industry.
Must have a good mentality that you will enjoy a fantastic commission scheme

Sorry, Visa/sponsorship is not available
The client
Our client, a global leader in logistics and supply chain management, excels in providing comprehensive Freight Forwarding solutions across International waters. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.
Role
The BDM will be responsible for bringing on and maintaining a book of business as well as growing regional import/export sales in Air/Ocean Internationally.
KEY RESPONSIBILITIES:
Develop new business through research, prospecting, and qualifying new opportunities. This will include customer visits & developing relationships within the defined geographical area.
Increase market share within assigned territory and achieve assigned financial budget for volume, revenue, and profit.
Successfully close new business and onboard new clients.
Increase market share within the existing client base.
Maintain contact with all clients to ensure high levels of client satisfaction.
Work with the Pricing team on client pricing strategies and customer rate quotes.
Monitor and maintain clients' credit lines within Company guidelines.
Maintain and update the Company's CRM
Provide regular communication and a monthly budget review for management
Client and Supplier Management
Client Management of allocated customers by using established tools to achieve and exceed targets
Weekly follow up with new clients after first shipments
Deployment of information about all contracts with customers and suppliers to all parties
Ensure customer requests related to commercial activities are completed in a timely manner at the highest service level
Adhere to client service level agreements
QUALIFICATIONS
Confident in the ability to bring over current clients (no non-compete)
Strong written and verbal communication skills, including the ability to effectively communicate with clients and internal teams.
A commitment to going above and beyond to fulfill client's needs
High level of organization and time management skills
Proficient with Microsoft Office Suite and technical understanding of a CRM System
Bringing a book of business a plus
SKILLS/ ABILITIES:
Self-motivated and results driven
Outstanding people and communications skills
Excellent problem-solving ability
Excellent Time Management skills
Strong negotiation and presentation skills

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