Forwarding Reports To: Sr. Documentation Manager Position Summary The Freight Forwarder is ... customers by maintaining customer profiles and job aids * Assist team members in preparing ...
Forwarding Reports To: Sr. Documentation Manager Position Summary The Freight Forwarder is ... customers by maintaining customer profiles and job aids * Assist team members in preparing ...
Forwarding Reports To: Sr. Documentation Manager Position Summary The Freight Forwarder is ... customers by maintaining customer profiles and job aids * Assist team members in preparing ...
Forwarding Reports To: Sr. Documentation Manager Position Summary The Freight Forwarder is ... customers by maintaining customer profiles and job aids * Assist team members in preparing ...
Forwarding Reports To: Sr. Documentation Manager Position Summary The Freight Forwarder is ... customers by maintaining customer profiles and job aids * Assist team members in preparing ...
Quick apply
Forwarding Reports To: Sr. Documentation Manager Position Summary The Freight Forwarder is ... customers by maintaining customer profiles and job aids * Assist team members in preparing ...
Freight Sales
Springfield, VA · On-site
Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply ... Leverage existing industry contacts and relationships to accelerate customer acquisition and ...
Quick apply
Freight Sales
Springfield, VA · On-site
Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply ... Leverage existing industry contacts and relationships to accelerate customer acquisition and ...
Freight Sales
Springfield, VA · On-site
Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply ... Leverage existing industry contacts and relationships to accelerate customer acquisition and ...
Freight Sales
Springfield, VA · On-site
Freight Forwarding ,Trucking & 3PL Sales Executiv Industry: Logistics / Transportation / Supply ... Leverage existing industry contacts and relationships to accelerate customer acquisition and ...
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Freight Specialist
Troutville, VA · On-site
... truck freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Freight Specialist
Troutville, VA · On-site
... truck freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Freight Specialist
Troutville, VA · On-site
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Freight Specialist
Troutville, VA · On-site
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder ... Manage process improvement and assist implementation of best practices. If processes need to be ...
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder ... Manage process improvement and assist implementation of best practices. If processes need to be ...
Freight Specialist
Troutville, VA · On-site
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Freight Specialist
Troutville, VA · On-site
... freight * Assist with freight onboarding and create freight service POs for new haulers ... Strong understanding of freight forwarding, shipping regulations, and customs procedures
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder ... Manage process improvement and assist implementation of best practices. If processes need to be ...
Overview Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder ... Manage process improvement and assist implementation of best practices. If processes need to be ...
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the ... Manage process improvement and assist implementation of best practices. If processes need to be ...
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the ... Manage process improvement and assist implementation of best practices. If processes need to be ...
Operations Manager- Logistics -Woodbridge VA
Woodbridge, VA · On-site
$67K - $80K/yr
... service. * Exhibits strong negotiating skills and execution in Freight Forwarding Carrier ... Customer service focus - we serve a wide variety of customers, both internal and external, and ...
Operations Manager- Logistics -Woodbridge VA
Woodbridge, VA · On-site
$67K - $80K/yr
... service. * Exhibits strong negotiating skills and execution in Freight Forwarding Carrier ... Customer service focus - we serve a wide variety of customers, both internal and external, and ...
Export Specialist
Norfolk, VA · On-site
Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... In addition, this role provides customer service with regard to: bookings, rates, document ...
Export Specialist
Norfolk, VA · On-site
Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... In addition, this role provides customer service with regard to: bookings, rates, document ...
Export Specialist
Norfolk, VA · On-site
Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... In addition, this role provides customer service with regard to: bookings, rates, document ...
Export Specialist
Norfolk, VA · On-site
Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... In addition, this role provides customer service with regard to: bookings, rates, document ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
Assistant Customer Service Freight Forwarding information
What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?
| Aspect | Assistant Customer Service Freight Forwarding | Customer Service Representative |
|---|---|---|
| Primary Role | Supports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination. | Provides general customer support, handles inquiries, and resolves issues across various industries. |
| Required Skills | Knowledge of freight processes, logistics, and shipping documentation. | Strong communication, problem-solving, and customer service skills. |
| Work Environment | Logistics companies, freight forwarding firms, shipping departments. | Retail, service industries, call centers, and corporate offices. |
| Certifications | Often requires familiarity with logistics certifications; not always mandatory. | Typically no specific certifications required. |
While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.
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Job description
Job Title: Freight Forwarder
FLSA Status: Non-Exempt
Company: Host Agency, LLC
Department: Forwarding
Reports To: Sr. Documentation Manager
Position Summary
The Freight Forwarder is responsible for the accurate, timely preparation, filing, and dispatch of maritime commercial cargo documentation for import and export vessel calls across multiple commodity types. This role operates with a high degree of independence, manages end-to-end documentation workflows, and may serve as a Subject Matter Expert (SME) for assigned customers.
Essential Duties and Responsibilities
- Accurately prepare, review, and dispatch all required cargo documentation, including but not limited to bills of lading, manifests, certificates or origin, and related shipping documents in accordance with customer instruction
- File AES, AMS, and other required regulatory submissions accurately and within required deadlines
- Monitor vessel schedules and documentation deadlines to ensure compliance and on-time delivery
- Maintain accurate and current vessel, cargo, and shipment information in internal systems and databases
- Communicate with shippers, receivers, terminals, agents, and third-party vendors to obtain required shipment information & answer shipment inquiries
- Serve as documentation Subject Matter Expert (SME) for assigned customers by maintaining customer profiles and job aids
- Assist team members in preparing, reviewing, releasing, signing or dispatching cargo documents when workloads require / as assigned
- Escalate commercial, regulatory, or service issues appropriately to management
- Support audits, corrections, and post-shipment documentation updates as required
- Perform other duties as assigned
Education, Knowledge, Experience, Skills and Abilities Required:
- High school diploma or equivalent required; additional education preferred
- Prior experience in freight forwarding, maritime documentation, or logistics preferred
- Ability to manage multiple priorities in a deadline-driven environment while maintaining attention to detail
· Strong proficiency in Microsoft Office software, specifically Excel, with minimum 60 wpm typing speed
- Effective written and verbal communication skills
- Excellent organizational skills
- Independent judgment with appropriate escalation discipline
Physical Requirements
- Ability to sit for extended periods of time, with occasional standing, walking, reaching, and bending
- Occasional crouching or kneeling as required within the office environment
- Ability to reach, handle, and use office equipment including computers, copiers, fax machines, printers, and mobile devices
- Ability to regularly use hands and fingers for typing, writing, and handling office materials
- Ability to communicate effectively, including speaking and hearing
- Ability to read and view information on a computer screen and paper documents
- Ability to lift and carry light objects such as files, documents, or office supplies, generally up to 30 pounds
This job description is intended to outline the general responsibilities and requirements of the position. It is not an exhaustive list of all duties, tasks, or qualifications associated with the role. Management reserves the right to modify, add, or remove responsibilities as needed to meet organizational needs. Employees may be required to perform other related duties as assigned.
About T. Parker Host
Sourced by ZipRecruiter
Industry
Water transportation
Company size
201 - 500 Employees
Headquarters location
Norfolk, VA, US
Year founded
1923