The Customer Service Representative - Warehouse plays a critical role in ensuring seamless communication and coordination between the warehouse operations and customers. This position is responsible ...
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The Customer Service Representative - Warehouse plays a critical role in ensuring seamless communication and coordination between the warehouse operations and customers. This position is responsible ...
Provide accurate information regarding products and services to assist customers in making informed decisions. * Handle outbound calling initiatives to follow up on customer feedback and promote new ...
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Provide accurate information regarding products and services to assist customers in making informed decisions. * Handle outbound calling initiatives to follow up on customer feedback and promote new ...
Customer Service Representative
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...
Customer Service Representative
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...
Customer Service Representative
Lewes, DE · On-site
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...
Customer Service Representative
Lewes, DE · On-site
$16 - $21.50/hr
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...
Customer Service - Customer Service Representative
Newark, DE · On-site
$26/hr
Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with ... Understand caller requests, resolve issues, and route per client profile when appropriate. Assist ...
Customer Service - Customer Service Representative
Newark, DE · On-site
$26/hr
Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with ... Understand caller requests, resolve issues, and route per client profile when appropriate. Assist ...
Customer Service Associate
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
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Customer Service Associate
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
Customer Service Associate
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
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Customer Service Associate
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ...
North America Import & Export Coordinator
Wilmington, DE · On-site
$21.25 - $28.75/hr
This role will be a liaison between regional supply chains and will work with multifunctional teams including commercial, customer service/order fulfillment, freight forwarders, regulatory and ...
North America Import & Export Coordinator
Wilmington, DE · On-site
$21.25 - $28.75/hr
This role will be a liaison between regional supply chains and will work with multifunctional teams including commercial, customer service/order fulfillment, freight forwarders, regulatory and ...
North America Import & Export Coordinator
Wilmington, DE · On-site
$21.25 - $28.75/hr
This role will be a liaison between regional supply chains and will work with multifunctional teams including commercial, customer service/order fulfillment, freight forwarders, regulatory and ...
North America Import & Export Coordinator
Wilmington, DE · On-site
$21.25 - $28.75/hr
This role will be a liaison between regional supply chains and will work with multifunctional teams including commercial, customer service/order fulfillment, freight forwarders, regulatory and ...
Customer Service Representative
$16.25 - $22/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
$16.25 - $22/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
Newark, DE · On-site
$15.75 - $21.25/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
Newark, DE · On-site
$15.75 - $21.25/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
Bethany Beach, DE · On-site
$15.75 - $21.50/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
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Customer Service Representative
Bethany Beach, DE · On-site
$15.75 - $21.50/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
Lewes, DE · On-site
$16 - $21.50/hr
Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...
Customer Service Representative
Lewes, DE · On-site
$16 - $21.50/hr
Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...
Customer Service Representative
Middletown, DE · On-site
$15 - $20.50/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
Middletown, DE · On-site
$15 - $20.50/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
DE · On-site
$16.25 - $22/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Quick apply
Customer Service Representative
DE · On-site
$16.25 - $22/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
Wilmington, DE · On-site
$15.50 - $21/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Quick apply
Customer Service Representative
Wilmington, DE · On-site
$15.50 - $21/hr
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...
Customer Service Representative
$14 - $19/hr
Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...
Customer Service Representative
$14 - $19/hr
Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...
Assistant Customer Service Freight Forwarding information
What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?
| Aspect | Assistant Customer Service Freight Forwarding | Customer Service Representative |
|---|---|---|
| Primary Role | Supports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination. | Provides general customer support, handles inquiries, and resolves issues across various industries. |
| Required Skills | Knowledge of freight processes, logistics, and shipping documentation. | Strong communication, problem-solving, and customer service skills. |
| Work Environment | Logistics companies, freight forwarding firms, shipping departments. | Retail, service industries, call centers, and corporate offices. |
| Certifications | Often requires familiarity with logistics certifications; not always mandatory. | Typically no specific certifications required. |
While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.
What are the most commonly searched types of Customer Service Freight Forwarding jobs in Delaware? The most popular types of Customer Service Freight Forwarding jobs in Delaware are:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Delaware look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Delaware are:
What cities in Delaware are hiring for Assistant Customer Service Freight Forwarding jobs? Cities in Delaware with the most Assistant Customer Service Freight Forwarding job openings:
Full-time
Posted 27 days ago
Job description
About the Role:
The Customer Service Representative - Warehouse plays a critical role in ensuring seamless communication and coordination between the warehouse operations and customers. This position is responsible for managing inquiries, resolving issues related to shipments, inventory, and delivery schedules, thereby enhancing customer satisfaction and operational efficiency. The role requires close collaboration with warehouse staff, logistics teams, and external partners to provide accurate and timely information. By effectively addressing customer concerns and facilitating problem resolution, the representative helps maintain strong client relationships and supports the overall supply chain process. Ultimately, this position contributes to the smooth functioning of transportation and warehousing activities within the organization.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in customer service, preferably within a warehouse, transportation, or logistics environment.
- Basic computer skills including proficiency with Microsoft Office and inventory management systems.
- Strong communication skills, both verbal and written.
- Ability to multitask and manage time effectively in a fast-paced environment.
Preferred Qualifications:
- Associate degree or higher in Business, Supply Chain Management, or related field.
- Experience with warehouse management software (WMS) or transportation management systems (TMS).
- Familiarity with shipping regulations and documentation.
- Bilingual abilities to support diverse customer base.
- Demonstrated problem-solving skills and conflict resolution experience.
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, or in-person regarding order status, shipment tracking, and inventory availability.
- Coordinate with warehouse personnel to verify stock levels, prepare orders, and schedule shipments to meet customer requirements.
- Document and resolve customer complaints or issues related to damaged goods, delayed deliveries, or incorrect orders, escalating when necessary.
- Maintain accurate records of customer interactions, transactions, and feedback to support continuous improvement initiatives.
- Collaborate with logistics and transportation teams to ensure timely delivery and provide customers with updates on any changes or delays.
Skills:
The required skills enable the representative to efficiently handle customer inquiries and coordinate with warehouse teams to ensure accurate order fulfillment. Strong communication skills are essential for clearly conveying information and resolving issues promptly, which helps maintain customer trust and satisfaction. Proficiency with computer systems and inventory software allows the representative to access real-time data, track shipments, and update records accurately. Preferred skills such as knowledge of warehouse management systems and bilingual communication enhance the ability to serve a broader customer base and streamline operations. Together, these skills support the daily responsibilities of managing customer relationships and facilitating smooth warehouse and transportation processes.