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Assistant Customer Service Freight Forwarding Jobs in Delaware

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

GROTTO PIZZA INC

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

South Bethany, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

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All JobsCustomer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding JobsAssistant Customer Service Freight Forwarding Jobs in Delaware

Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Delaware?

The most popular types of Customer Service Freight Forwarding jobs in Delaware are:

What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Delaware look for?

The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Delaware are:

What cities in Delaware are hiring for Assistant Customer Service Freight Forwarding jobs?

Cities in Delaware with the most Assistant Customer Service Freight Forwarding job openings:

Assistant Customer Service Freight Forwarding jobs near you

Customer Service Representative

Grotto Pizza

Middletown, DE • On-site

$15 - $20.50/hr

Full-time

Re-posted 19 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description:


To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.


Essential Functions:

  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.
Requirements:


Education: Some secondary education.

Experience: Entry-level position.

Age: Must be at least 16 years of age.


Knowledge/Skills/Abilities:

  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

What Grotto Pizza employees say

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