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Assistant Customer Service Freight Forwarding Jobs in Illinois

DSV A/S

Freight Forwarder, Ocean Import

Itasca, IL · On-site

Promote positive relationships by ensuring excellent, timely, and proactive customer service at all ... Freight Forwarding experience preferred. * Prior use of CargoWise One is a definite plus. Language ...

DSV A/S

Freight Forwarder, Ocean Import

Itasca, IL · On-site

Promote positive relationships by ensuring excellent, timely, and proactive customer service at all ... Freight Forwarding experience preferred. * Prior use of CargoWise One is a definite plus. Language ...

DSV A/S

Freight Forwarder, Ocean Import

Itasca, IL · On-site

Promote positive relationships by ensuring excellent, timely, and proactive customer service at all ... Freight Forwarding experience preferred. * Prior use of CargoWise One is a definite plus. Language ...

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Illinois?

The most popular types of Customer Service Freight Forwarding jobs in Illinois are:

What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Illinois?

For Assistant Customer Service Freight Forwarding jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Illinois look for?

The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Illinois are:

What cities in Illinois are hiring for Assistant Customer Service Freight Forwarding jobs?

Cities in Illinois with the most Assistant Customer Service Freight Forwarding job openings:

Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Global Freight Forwarding Sales Executive

HireNow Staffing

Chicago, IL

$50K - $75K/hr

Full-time

Re-posted 12 days ago

Job description

Global Freight Forwarding Sales Executive Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a seasoned Global Freight Forwarding Sales Executive to join one of our valued client partners. This full-time opportunity is designed for an experienced logistics sales professional who excels at building customer relationships, expanding international shipping business, and driving revenue growth within the global freight forwarding industry. The successful candidate will develop new business opportunities, strengthen existing customer partnerships, and provide customized international freight solutions across air, ocean, and multimodal transportation services. This role requires strong sales acumen, knowledge of international shipping regulations, and the ability to deliver exceptional customer service while managing complex global logistics requirements. Key Responsibilities
  • Develop new international freight forwarding business through strategic prospecting and relationship development.
  • Manage and grow an existing portfolio of freight forwarding clients while identifying opportunities for expanded services.
  • Consult with customers to understand shipping requirements and recommend cost-effective international logistics solutions.
  • Prepare competitive freight quotations, pricing proposals, and service agreements.
  • Negotiate freight rates with customers while collaborating with operations to ensure profitable solutions.
  • Coordinate with internal logistics teams to support seamless shipment execution and customer satisfaction.
  • Maintain strong relationships with importers, exporters, manufacturers, distributors, and supply chain decision-makers.
  • Monitor industry trends, market conditions, and competitive activity to identify new business opportunities.
  • Maintain accurate sales forecasts, CRM records, pipeline activity, and revenue reporting.
  • Deliver exceptional customer service that promotes long-term client retention and repeat business.
Required Qualifications
  • Minimum 3 years of experience in freight forwarding, international logistics, or global transportation sales.
  • Strong understanding of international air freight, ocean freight, and global supply chain operations.
  • Working knowledge of international shipping documentation, customs regulations, and import/export processes.
  • Proven success developing new business and achieving sales goals.
  • Excellent negotiation, presentation, and relationship-building skills.
  • Strong communication skills with the ability to engage decision-makers at multiple organizational levels.
  • Ability to prepare pricing proposals and customized logistics solutions.
  • Proficiency using CRM systems and Microsoft Office applications.
  • Must currently reside within commuting distance of Chicago, Illinois.
  • Authorized to work in the United States.
  • U.S.-based applicants only.
Preferred Qualifications
  • Experience selling international air, ocean, and multimodal freight forwarding solutions.
  • Established network of manufacturers, importers, exporters, distributors, or supply chain professionals.
  • Experience working with customs brokers, carriers, and international logistics providers.
  • Knowledge of Incoterms, international trade compliance, and customs brokerage processes.
  • Bachelor's degree in business, Supply Chain, Logistics, or a related discipline.
  • Experience negotiating complex transportation agreements and long-term logistics partnerships.
  • Stable employment history demonstrating progressive sales success within the logistics industry.
HireNow Package
  • Compensation: $50,000–$75,000 annual base salary
  • Additional Compensation: Negotiable commission structure with strong earning potential based on performance.
  • Benefits: Competitive compensation package with professional development opportunities and additional company-sponsored benefits.
  • Employment Type: Full-Time
  • Work Location: Onsite – Chicago, Illinois
  • Applicant Requirements: U.S.-based applicants only. Candidates must currently reside within commuting distance of Chicago, Illinois.
  • Headcount: 1
HireNow Checklist HireNow Staffing is recruiting a Global Freight Forwarding Sales Executive who demonstrates the following:
  • Has 3+ years of international freight forwarding or global logistics sales experience.
  • Understands international shipping regulations, customs requirements, and global transportation services.
  • Demonstrates proven success generating new business and expanding customer relationships.
  • Excels at negotiating pricing, preparing proposals, and delivering customized logistics solutions.
  • Communicates effectively with customers, operations teams, and executive decision-makers.
  • Maintains strong organizational skills and accurately manages sales opportunities.
  • Resides within commuting distance of Chicago, Illinois.
  • Meets all required qualifications while demonstrating multiple preferred qualifications.
HireNow Standout Candidates Candidates will receive the strongest consideration if they demonstrate:
  • Consistent achievement or exceeding of freight forwarding sales quotas.
  • Strong relationships within the international shipping, manufacturing, distribution, or supply chain industries.
  • Experience selling multimodal logistics solutions including air, ocean, and ground transportation.
  • Deep understanding of customs regulations, Incoterms, and international trade compliance.
  • Excellent customer retention and long-term account management skills.
  • Stable career progression reflecting increasing sales responsibility and revenue growth.
  • Strong strategic thinking combined with exceptional consultative selling abilities.
HireNow Disqualifiers The following will prevent candidates from moving forward in the hiring process:
  • Jumpy resumes will not be accepted or interviewed.
  • Less than three years of relevant freight forwarding or international logistics sales experience.
  • No demonstrated experience developing new business within the logistics industry.
  • Limited knowledge of international shipping, customs regulations, or freight forwarding operations.
  • Poor negotiation, communication, or customer relationship management skills.
  • Applicants requiring employment sponsorship.
  • Applicants who do not currently reside within commuting distance of Chicago, Illinois.
  • Candidates who do not meet the core qualifications required for this position.
HireNow Staffing Disclaimer HireNow Staffing is acting as a direct placement partner for this Global Freight Forwarding Sales Executive opportunity. All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. Client-specific information will be shared only with qualified candidates during the interview process. https://www.careers-page.com/hirenow-staffing-inc/job/8X98665R
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About HireNow Staffing

Sourced by ZipRecruiter

HireNow Staffing originated from the recognition of a need within the job market for a more efficient and specialized approach to staffing. We have identified challenges that businesses faced in finding and hiring qualified candidates, especially in industries like healthcare, executive roles, and industrial sectors. The ethos of HireNow Staffing is straightforward. We're motivated by a singular vision: to efficiently address the staffing needs of businesses, ensuring they're equipped with the right employees for optimal operations. Situated in the thriving heart of Kent, WA, we have evolved into a beacon of recruitment excellence. Our process, designed for speed and reliability, ensures that each candidate is screened meticulously, matching their skill set with the perfect job role. Whether temporary employment, a transition from temp to hire, or direct placement, our goal remains consistent – to provide unparalleled recruitment solutions. Our commitment goes beyond mere numbers. We are deeply rooted in our community, aiming to fulfill the immediate staffing needs of businesses. Our assistance ensures that every company we collaborate with operates at its full potential. We are more than just a staffing agency; we're the trusted ally in your business's operational journey.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Kent, WA, US

Year founded

2022

Social media

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