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Assistant Customer Service Freight Forwarding Jobs

ILS Inc.

Import Freight Forwarder

Long Beach, CA · On-site

$70K - $73K/yr

Provide shipment updates and excellent customer service to clients * Arrange delivery appointments ... Experience in freight forwarding, logistics, or international shipping * Knowledge of air freight ...

FedEx Logistics

Import Forwarding Agent

Jamaica, NY · On-site

$19 - $23/hr

... customer service and shipment processing in order to ensure timely movement of freight/cargo ... Responsible for freight forwarding functions, which consist of: coordinating customer booking ...

DSV A/S

Freight Forwarder

Chester, PA · On-site

$46K - $58K/yr

... great customer experiences and high-quality services. As a global leader, our commitment to ... Prior experience in freight forwarding, logistics, or a related field is preferred * Experience in ...

DSV A/S

Freight Forwarder

Memphis, TN · On-site

$40K - $50K/yr

... great customer experiences and high-quality services. As a global leader, our commitment to ... Prior experience in freight forwarding, logistics, or a related field is preferred * Experience in ...

DSV Global Transportation

Freight Forwarder

Memphis, TN

$40K - $50K/yr

... great customer experiences and high-quality services. As a global leader, our commitment to ... Prior experience in freight forwarding, logistics, or a related field is preferred * Experience in ...

DSV A/S

Freight Forwarder

Herndon, VA · On-site

$51K - $63K/yr

... great customer experiences and high-quality services. As a global leader, our commitment to ... Prior experience in freight forwarding, logistics, or a related field is preferred * Experience in ...

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Assistant Customer Service Freight Forwarding information

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$11

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$28

How much do assistant customer service freight forwarding jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for assistant customer service freight forwarding in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

More about Assistant Customer Service Freight Forwarding jobs
What cities are hiring for Assistant Customer Service Freight Forwarding jobs? Cities with the most Assistant Customer Service Freight Forwarding job openings:
What are the most commonly searched types of Customer Service Freight Forwarding jobs? The most popular types of Customer Service Freight Forwarding jobs are:
What states have the most Assistant Customer Service Freight Forwarding jobs? States with the most job openings for Assistant Customer Service Freight Forwarding jobs include:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs are:
Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Sales Executive - Ocean Freight Forwarding

TQL

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

320th of 360 rated logistics

Job description

About the role:As an Ocean Freight Forwarding Sales Executive for TQL Global, you will play a key role in expanding our international ocean freight forwarding business. This role is focused on developing new customer relationships and growing existing accounts by delivering customized FCL, LCL, and end-to-end international logistics solutions. You will work closely with TQL’s extensive domestic sales network and global operations teams to identify shippers with international freight needs and position TQL Global as a strategic logistics partner. This is a unique opportunity to join one of the fastest-growing divisions within TQL and build a book of business in a high-growth global trade environment with high earning potential.What’s in it for you:* Competitive base salary* Uncapped commission opportunities* Advancement opportunities within structured career paths * Comprehensive benefits package* Health, dental and vision coverage* 401(k) with company match* Perks including employee discounts, financial wellness planning, tuition reimbursement and more* Certified Great Place to Work with 900+ lifetime workplace award winsWhat you’ll be doing:* Identify, pursue, and close new ocean freight forwarding opportunities within an assigned territory or vertical* Develop solutions for customers requiring FCL, LCL, drayage, transloading, customs brokerage, and door-to-door international logistics* Partner with TQL’s domestic sales teams to uncover import/export opportunities within their customer base* Manage the full sales life cycle including prospecting, solution development, pricing strategy, contract negotiation, and account onboarding* Work with internal pricing, carrier management, and operations teams to develop competitive ocean freight proposals* Build relationships with importers, exporters, procurement leaders, and supply chain decision-makers* Represent TQL Global at industry events, trade shows, and customer meetings* Travel to meet customers and prospects regularly (approximately 25% travel)* Provide market intelligence on carrier capacity, ocean rates, port congestion, and global trade trendsWhat you need:* 2+ years of ocean freight forwarding experience required* Experience selling international ocean freight services (FCL/LCL) strongly preferred* Knowledge of global shipping lanes, ocean carriers, NVOCC operations, and international supply chains* Experience selling or coordinating drayage, customs brokerage, or international logistics solutions* Strong communication, negotiation, and consultative sales skills* Ability to work effectively in a fast-paced, growth-oriented environment* Willingness to travel up to 25%* Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word)* Bachelor’s degree preferred but not requiredWhere you'll be: 1320 Greenway Dr. Suite 300, Irving, TX 75038Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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