Assistant Customer Service Freight Forwarding Jobs

KEY ACCOUNTABILITIES

• Manage Book Of Business (BOB) ensuring constant growth in Volume, Revenue and Margin 
• Grant constant growth of the BCO composition of the above: Hunting as % of Farming 
• Undertake market analysis and competitive research in the local market 
• Liaise with Branch Operations in order to ensure proper SOPs are customized around client needs 
• Assist BOB clients in their day by day requests related to export/import quotations/negotiations in order to ensure proper opportunity closing 
• Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance to working opportunities
• Work with the CRM system in order to properly manage personal pipeline and record activity that will be base for Field Sales Incentive Scheme
• Stay updated about local regulations, industry, new practices and any enhancements

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Graduate in any field
• Proven track record in sales field, with at least 3 years of recent and relevant sales experience in Freight
• Forwarding Freight Forwarding experience is mandatory
• Minimum of 4 years of experience in a sales and/or customer facing role within the Freight Forwarding industry

Salary Range: $125,000 - $150,000 base

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

As part of our comprehensive benefits package, DP World offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. This position may be eligible for either short-term incentives or sales compensation. We're able to answer any additional questions you may have as you move through the selection process.

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. 

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is  committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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