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Assistant Branch Manager Jobs in Virginia (NOW HIRING)

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Assistant Branch Manager information

See Virginia salary details

$30.2K

$54.6K

$76.3K

How much do assistant branch manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for assistant branch manager in Virginia is $54,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $62,500.00 per year, depending on experience, location, and employer.

What does an assistant branch manager do?

As the assistant branch manager, you assist the bank manager and oversee branch operations in their absence. In addition to working to manage staff and answer questions for customers, your duties could include ensuring compliance with banking standards and regulations, overseeing sales of loan products or other financial instruments and services, and covering for a teller or other customer-facing employee in the event of an unexpected absence. Your responsibilities may also consist of stepping in to solve problems or complaints that require management-level insight.

What are the key skills and qualifications needed to thrive as an assistant branch manager, and why are they important?

To thrive as an Assistant Branch Manager, you need strong leadership abilities, financial acumen, and prior experience in banking or retail management, often supported by a bachelor's degree in business or a related field. Familiarity with banking software, customer relationship management (CRM) systems, and compliance protocols is typically required. Excellent communication, problem-solving, and team-building skills help you motivate staff and provide exceptional customer service. These competencies ensure smooth branch operations, regulatory compliance, and high customer satisfaction, all of which drive business success.

How does an assistant branch manager typically support team development and performance within a branch?

An Assistant Branch Manager plays a key role in fostering team development by providing coaching, conducting regular performance reviews, and helping staff set achievable goals. They often organize training sessions and offer guidance to ensure that all team members are knowledgeable about products, services, and compliance standards. Additionally, they help resolve conflicts, encourage collaboration, and motivate employees to deliver excellent customer service, which directly impacts branch success.

What is the difference between Assistant Branch Manager vs Customer Service Manager?

AspectAssistant Branch ManagerCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; banking certificationsHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentBank branches, financial institutionsRetail stores, service centers, corporate offices
Employer & Industry UsageFinancial services, bankingRetail, hospitality, service industries
Common Search & Comparison IntentRoles in banking, management responsibilitiesCustomer service leadership, client interaction

The Assistant Branch Manager and Customer Service Manager roles often overlap in customer interaction and team supervision. However, the Assistant Branch Manager typically has broader responsibilities in banking operations and staff management, while the Customer Service Manager focuses more on customer satisfaction and service quality. Both roles require strong communication skills, but the Assistant Branch Manager usually needs more financial knowledge and certifications.

How much does an assistant branch manager make in the US?

An assistant branch manager in the US typically earns between $40,000 and $60,000 annually, with the median around $50,000. Compensation varies based on experience, location, and the size of the branch, and often includes benefits such as bonuses and health insurance.
More about Assistant Branch Manager jobs

What cities in Virginia are hiring for Assistant Branch Manager jobs?

Cities in Virginia with the most Assistant Branch Manager job openings:

What are popular job titles related to Assistant Branch Manager jobs in VA?

For Assistant Branch Manager jobs in VA, the most frequently searched job titles are:

Assistant Branch Manager jobs near you
Infographic showing various Assistant Branch Manager job openings in Virginia as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,650 per year, or $26.3 per hour.

Retail Assistant Branch Manager

Woodforest National Bank

Danville, VA • On-site

Full-time

Posted 21 days ago

Woodforest National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

138th of 174 rated banks

Job description

Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.
Key Responsibilities:
  • Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
  • Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.
    Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.
    Proactively grow business deposits and loans through inside and outside business calling.
  • Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
  • Embrace and leads a technology driven customer experience.
  • Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
  • Inspire and coach team members to reach their full potential and act as a positive role model.
  • Demonstrate flexibility to perform every other duty as assigned.

Other Responsibilities:
  • Exhibit operational excellence through diligent adherence to policies and procedures.
  • Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
    Practice branch security procedures and protect customer confidentiality and privacy.
  • Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.
  • Practice prudent expense management.
  • Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.

Competencies Required:
  • Must be proactive when seeking business outside of the branch.
  • Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.
  • Must be open to direct coaching and feedback.
  • Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
  • Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
  • Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.
  • Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
  • Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Qualifications:
Minimum Qualifications/Experience:
• 3 years of relevant and transferrable sales and/or customer service experience:
OR an Associate's degree and 2 years of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree and 1 year of relevant and transferrable sales and/or customer service experience.
• Demonstrable leadership ability and experience. Prior supervisory experience is helpful.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
Formal Education & Certification:
• High School Diploma or equivalent required.
Work Status:
• Full-Time.
Supervisory Responsibility:
• Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions.
Travel:
• Up to 25% or more outside of branch or as needed by customer.
Working Conditions:
• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

What Woodforest National Bank employees say

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About Woodforest National Bank

Sourced by ZipRecruiter

Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

The Woodlands, TX, US

Year founded

1980

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