Spanish Bilingual Front Desk Receptionist
ServiceMaster Building Services is seeking a professional, reliable, and motivated Spanish Bilingual Front Desk Receptionist to serve as the first point of contact for employees, applicants, and clients. This role is essential in creating a welcoming office environment while providing administrative and HR support that promotes teamwork and reflects ServiceMaster's values.
Pay & Schedule
- Wage: $20
- Employment Type: Full-time 40 hours per week
- Schedule: MondayโThursday: 8AM - 5PM and Friday 8AM - 2PM
- Reports to: HR Manager
Key Responsibilities
- Front Desk & Office Support
- Greet employees, applicants, and visitors in a warm, professional manner
- Maintain a clean, organized, and welcoming lobby area
- Receive and sign for deliveries; distribute items to appropriate departments
- Assist employees with office-related needs (copier, internet, supplies, etc.)
- Phone & Communication Management
- Answer and manage a multi-line phone system
- Screen employee calls and route to appropriate staff
- Screen and direct sales calls to management
- Take accurate messages and maintain professional phone etiquette
- Complete and distribute the daily phone log by 9:30 AM
- Administrative & Data Entry
- Prepare job applications and hiring packets daily
- Track employee call-outs and time-off requests in Excel
- Enter production log times for cleaning, window, and floor departments
- Maintain office supply inventory and assist with supply distribution
- Filing & Documentation
- File production and floor logs daily and archive monthly
- Assist with general filing and document organization
- Laminate insurance cards, key tags, and related materials
- Shred confidential documents as required
- Employee Support & Engagement
- Prepare birthday, anniversary, and sympathy cards; coordinate signatures
- Arrange condolence flowers and cards when appropriate
- Support company events such as quarterly meetings, open houses, and company picnics
- Additional Duties
- Assist HR and Office Management with assigned tasks as needed
- Perform other duties as assigned to support office operations
Qualifications
- High School Diploma or equivalent
- Minimum of 2 years of receptionist or front desk experience
- Bilingual in English and Spanish (required)
Skills & Competencies
- Excellent verbal, written, phone, and face-to-face communication skills
- Strong customer service and problem-solving abilities
- Proficiency in Microsoft Word, Excel, Outlook, and Publisher
- Ability to handle sensitive information with confidentiality and discretion
Professional Attributes
- Professional appearance and demeanor
- Strong integrity, accountability, and follow-through
- Ability to stay calm, organized, and composed in a fast-paced environment
How to Apply
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience.