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Application Support Jobs in Florida (NOW HIRING)

Summary The Application Support Engineer I combines hands-on application support with engineering-focused troubleshooting across enterprise platforms. Engineers will resolve production issues ...

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Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do application support jobs pay per year?

As of Jul 3, 2026, the average yearly pay for application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are the most commonly searched types of Application Support jobs in Florida? The most popular types of Application Support jobs in Florida are:
What cities in Florida are hiring for Application Support jobs? Cities in Florida with the most Application Support job openings:
Infographic showing various Application Support job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.
Application Support Specialist

Application Support Specialist

TEKsystems

West Palm Beach, FL โ€ข Remote

$35 - $45/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Application Support Specialist (100% Remote โ€“ U.S.)

Duration: 6+ Month Contract (High Potential for Extension)

Why This Role Stands Out
  • Work with Cutting-Edge Technology โ€“ Support enterprise-level access control, video surveillance, and integrated security systems used across global environments.
  • 100% Remote Flexibility โ€“ Work from anywhere in the U.S. with company-provided equipment.
  • High-Impact Role โ€“ Be the go-to expert ensuring mission-critical security systems are running flawlessly for customers.
  • Growth & Exposure โ€“ Gain hands-on experience with top platforms like Genetec, Lenel/S2, ProWatch, Avigilon, Milestone, and more.
  • Strong Team Culture โ€“ Join a highly technical, customer-focused team known for delivering excellent service.

What Youโ€™ll Be Doing
  • Support and maintain enterprise security systems (access control, CCTV/VMS, burglar alarms)
  • Troubleshoot and resolve complex system issues, identifying true root causes
  • Program and configure access control and alarm systems
  • Partner with customers and field technicians to ensure fast, effective resolutions
  • Optimize system performance to ensure reliability and uptime

What You Bring
  • Advanced experience with:
    • Access Control Systems (Lenel, Genetec, ProWatch, AMAG, Software House, etc.)
    • Video Management Systems (VMS) (Milestone, Genetec, Avigilon, Exacq, etc.)
    • Burglar alarm programming & troubleshooting
  • Strong technical troubleshooting skills with a root-cause mindset
  • Ability to clearly communicate with customers and technical teams
  • Knowledge of networking fundamentals
  • Certifications in security systems or related tech are a big plus

Additional Experience (Nice to Have)
  • Intercom systems (Commend, Aiphone, 2N)
  • Enterprise-level deployments or multi-site support environments

Work Environment
  • Fully remote role with company-provided laptop, phone, and tools
  • Collaborative, supportive team environment

Job Type & Location

This is a Contract to Hire position based out of West Palm Beach, FL.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โ€ข Medical, dental & vision
โ€ข Critical Illness, Accident, and Hospital
โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available
โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โ€ข Short and long-term disability
โ€ข Health Spending Account (HSA)
โ€ข Transportation benefits
โ€ข Employee Assistance Program
โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.